I had a failed compressor. As a working father I had to pay someone to stay at our house waiting for them to show. They would never give a firm time just sometime between 1:00 & 5:00 PM. I paid a house sitter 2 days (10 hours) as they continued to make appointments to do the service and then would never show. No call. No nothing. Run from these people if you talk to them or see their trucks.
Description of Work: Failed AC compressor. Called on Monday and they no showed us 2 times without a call or nothing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
MARK D.
02/2007
1.0
heating & air conditioning/hvac
 + -1 more
They came out 5-times and the heat pump still did not work properly. We had to call another company to send out another HVAC company and try to fix all the mistakes of Consumer Quality Air. Consumer Quality Air said they had to order manufacture parts from Trane, the other HVAC company said it was not factory parts that they installed, the contractors did not even fit properly on the non-Trane relay switch. The other HVAC company said they had never seen a unit wired like this before. He spent over 4-hrs wiring it properly according to specifications from Trane.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
CONSUMER QUALITY AIR is currently rated 1 overall out of 5.
No, CONSUMER QUALITY AIR does not offer free project estimates.
No, CONSUMER QUALITY AIR does not offer eco-friendly accreditations.
No, CONSUMER QUALITY AIR does not offer a senior discount.
No, CONSUMER QUALITY AIR does not offer emergency services.
No, CONSUMER QUALITY AIR does not offer warranties.