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Brian, The Computer Wizard

Computer Repair, Website Design & Development, Computer Training

About us

Brian, The Computer Wizard is a locally owned business. We provide personalized, on-site service and take the time to get to know each client’s specific needs. We often work beyond the standard 8-5 business hours as our customer’s depend on us to keep their down time to a minimum. Your hours are our hours. We provide the highest quality on-site IT support to homes and small businesses. We are certified by the Better Business Bureau and we welcome visits to our profile.

Business highlights

17 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Our services include: Software installation, Hardware and driver installation and updates, Virus and malware removal, Network design & installation, server installation and support, Website Design and support, VOIP Installation, Creation of Multi-Media Presentations for special events. Assistance in designing and publishing newsletters and brochures. "Your Computer Will Be Fixed So Quickly You'll Think It Was Magic".

Services we don't offer

If it isn't on the list, just ask! If it is PC related, I can do it!

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.9
punctuality
4.7
Showing 1-8 of 8 reviews

JOHN S.
02/2016
1.0
computer repair
  + -1 more
I had purchased a laptop to use at those times that I was away from my desktop computer. My long-time tech had retired, so I scouted Angie's List and found Brian Woloshin, the "computer genius." What I wanted was for my two computers to talk to each other, such that I could access updated files from each. Brian spent HOURS going back and forth with this task, and billed me $300.00 plus a few extra bucks (for a cable). But my computers still didn't talk to each other. So Brian came back within a few days to try again, spending more hours at the task. He said he wouldn't bill me for the extra work, since he was correcting his own mistakes. Believing he had the problems solved, and given the time he had put into it, I paid him an extra $150.00 anyway. But even this extra work turned out useless. My computers NEVER communicated. For months, my laptop was pretty much a paperweight. My desktop ran at the speed of rubber cement. Last month, I pleaded my former tech out of retirement to assess the problems. He was horrified. He had to clean out all the work done by this "computer genius" and start fresh. Now, many hours and many dollars later, my computers are in great shape. They run fast and clean. There is no problem in having them swap working files between the two ... with my wife's laptop and tablet BOTH added to the mix now without any issues. So I had paid Brian several hundreds to "fix" my computer. Then had to pay out MANY hundreds more to reverse and remove all his "genius" work and get the thing running the way I wanted it in the first place. None of which should have been necessary if Brian actually was the "computer genius" he claims to be.
Description of Work: Failed to fix my computers.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$450

stephanie B.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Remove malware, recover info, improve speed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Tom B.
01/2015
5.0
computer repair
  + -1 more
worked on desk top and lap top, got rid of lots of malware, adware etc (i am not very smart w computer stuff). he got my wireless printer working from both machines. cleaned up the hard drives and helped me install norton. he was on time and made sure i understood what he was doing. i was very pleased w the service.
Description of Work: Brian saved the day. he cleaned up both of my home computers getting rid of bad stuff. he is very professional and knows what he is doing. i would use him again and will recommend him to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Brian, The Computer Wizard
Hi [removed member name], Thank you for your very kind words. It was a pleasure getting to know you and your needs. I am very happy to have exceeded your expectations and am looking forward to working with you in the future. Sincerely yours, Brian Woloshin Owner - Brian, The Computer Wizard

Gary W.
01/2015
5.0
computer repair
  + -1 more
He was always prompt to get back to me. Easy to talk to. Knowledgable. Was late getting to my house, but called to advise me (a big plus in my book!). Has followed up on a few issues he dealt with and did not charge me anything--a sound business practice!
Description of Work: I have been having ongoing problems with my new Dell and Windows Office. I hired one company to install programs and transfer data to my new computer. Things went well for a short while, then everything came crashing down. I bought the computer at Costco, so their concierge service did several Dell diagnostics and eventually had to return the computer to factory settings :-(. I asked Brian if he could help me straighten everything out and get me up and running again. After a slow hour trying remotely (partly my fault) he came to the house. Three hours later, all was well. He even cleaned up my partner's computer on the other side of the room as he was waiting on mine to finish downloads. Amazing computer wizard!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard B.
12/2014
5.0
computer repair
  + -1 more
Brian was great, very professional, give me several software tips. Before finishing he made sure everything was operating properly and that I understood the new operating system. Very knowledgeable. Did not rush; took his time and explained everything. Called later to see if I had any questions or problems. I was impressed with Brian and will definitely use him in the future.
Description of Work: Complete set-up of new computer; migration of all programs/data, etc. from old computer to new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Brian, The Computer Wizard
Thank you for the great review [Member Name]! I'm glad that you are happy with my service and that your new computer is working to your expectations. It was a pleasure to work for you and I am grateful for the opportunity to earn your business. Sincerely, Brian Woloshin Owner - Brian, The Computer Wizard

STEPHANIE W.
10/2014
5.0
computer repair
  + -1 more
Great. Brian arrived on time and went right to work. As stated he installed my new computer, installed all of the software, both new and old and transferred the data from my old computer to the new. He kept on the job and did a professional job. Also, he diagnosed the problem with the old computer, suggest a fix and might have a buyer for it. Thanks Brian.
Description of Work: Installed new computer, installed software, transferred data from old computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Brian, The Computer Wizard
Thank you for the kind words (member name removed). I appreciate the opportunity to earn your business. It my goal to ensure that my customers IT needs are fully met and that the job is done correctly the first time. I love to receive customer feedback. It makes my day to hear that my clients are happy and their computers are running smoothly. Sincerely, Brian Woloshin Owner - Brian, The Computer Wizard

Jean T.
04/2014
5.0
computer repair
  + -1 more
He had to buy a webcam. He usually charges $50/hour. He did a good job.
Description of Work: He fixes anything on computers. He is great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Brian, The Computer Wizard
Thank you for your business and the positive review. It is always a great pleasure to work with you.

Jean T.
11/2013
5.0
computer repair, web designers
  + 0 more
Brian is very experienced and intelligent in regard to computer repair and websites. He has been with us for several years and never fails to make the correct repairs and educate myself and my husband on new developments, etc. on the computer. We always find his charge fair, and he is completely honest. We wouldn't hesitate to recommend him for business and in-home repairs as well as development of websites as he has shared just a few of the websites he has developed...creative and beautiful!
Description of Work: Educated me on how to fill out forms, delete "Junk," etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Brian, The Computer Wizard
Hi [member name removed], Thank you for the kind words. I am very grateful for the opportunity to have earned you business and truly enjoy working with you and your husband. Sincerely, Brian Woloshin Owner - Brian, The Computer Wizard

    Contact information

    unknown, Phoenix, AZ 85013

    http://www.thecomputerwizard.info

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development,
    Computer Training

    FAQ

    Brian, The Computer Wizard is currently rated 4.5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Brian, The Computer Wizard accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Brian, The Computer Wizard offers free project estimates.
    No, Brian, The Computer Wizard does not offer eco-friendly accreditations.
    No, Brian, The Computer Wizard does not offer a senior discount.
    Yes, Brian, The Computer Wizard offers emergency services.
    No, Brian, The Computer Wizard does not offer warranties.
    Brian, The Computer Wizard offers the following services: Our services include: Software installation, Hardware and driver installation and updates, Virus and malware removal, Network design & installation, server installation and support, Website Design and support, VOIP Installation, Creation of Multi-Media Presentations for special events. Assistance in designing and publishing newsletters and brochures. "Your Computer Will Be Fixed So Quickly You'll Think It Was Magic".
    If it isn't on the list, just ask! If it is PC related, I can do it!

    Contact information

    unknown, Phoenix, AZ 85013

    http://www.thecomputerwizard.info

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM