Blue Iguana Pools has over 30 years of experience in the pool industry! We are a full service and repair company for all of your pool needs. We service the entire valley of Phoenix including the surrounding areas, excluding Mesa and Gilbert. Call us today for a free quote on weekly pool service!
Business highlights
9 years of trusted experience
Services we offer
Pool Maintenance and Repair (Weekly Service). Tile Cleans, Acid Washes, Green Pool Treatments. Replace or Upgrade Existing Pool Equipment. Filter Cleans. Start ups. Under Water Repairs. Orientation on Pool Equipment.
Been using Blue Iguana for years. Reliable, professional, easy to work with. A great team.
Description of Work: routine service, pool heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ryan R.
08/2017
5.0
pool cleaners
+ -1 more
Excellent, always on time and very responsive. The weekly emails are a great communication.
Description of Work: Pool service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Iguana Pools
We're glad you enjoy the emails! It's nice to know your pool Technician was there and what is going on with your pool right away.
Daniel M.
08/2017
5.0
pool cleaners
+ -1 more
Always excellent.
Description of Work: We built our saltwater pool in 2008 and the team from Blue Iguana Pools has been taking care of it since Day 1. It looks as good as it did that first summer. Their staff is very professional and quite knowledgeable and the owners are kind, attentive, and hands-on when they need to be. I'd hire them again and again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Blue Iguana Pools
Thanks for the review! & thanks for being a great customer for so long!
Dane T.
07/2017
5.0
pool cleaners
+ -1 more
Excellent company and service. On time each week, send a detailed account via email as soon as service is completed, keep our pool looking perfect, sparkling and blue. Have never had a single issue. And they are able to answer questions about our pool equipment and are easier to reach and faster to respond than the company that built our pool. Extremely satisfied and highly recommend.
Description of Work: They provide our weekly, as well as periodic, pool cleaning and maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Iguana Pools
Thanks so much for the review! Glad you like the email feature!
Brent N.
07/2017
5.0
pool cleaners
+ -1 more
Excellent. Fast and reasonably priced.
Description of Work: They provide my weekly service and also replaced my old (broken) pump with a variable speed pump. Most recently they changed out a broken pool light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Blue Iguana Pools
Thanks for the review! Those variable speed pumps save a lot of money and make using your pool fun again!
Marcela S.
06/2017
1.0
pool cleaners
+ -1 more
I will sum it up: 1. Hard sellers of equipment improvements and upgrades, which are much more expensive than market. Wanted 450 for a filter installed and 1400 for a new pump. 2. Do not take any responsibility for their own mistakes. Changing rings and a gasket, damaged my pump and instead of owning up to it, wanted to charge me more money to fix it or buy a new $1400 pump. 3. When I confronted them with the broken pump situation, threatened taking action against me if I do not pay my balance. I never would not pay my balance and I felt threatened by these guys. Beware, their sales pitch is nice but you are in for a lot of trouble.
Description of Work: Hired them for weekly service and repairs to pool equipment.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$250
Response from Blue Iguana Pools
In response, the customer's equipment is very old and worn. After inspecting many aspects of it, we noticed that many parts needed replaced and/or repaired. As a pool service company and as pool professionals, it is our responsibility to inform every customer of any equipment repairs or replacements, so as to keep the pool running and functioning properly. Also, our equipment is going to run more expensive than Amazon or eBay, such as the $450 filter, because they come straight from our distributor with warranty and we install it for the customer. When we fixed the pump seal and gaskets, the very worn wires were broke when moving the equipment, which sometime happens for such old equipment. The customer requested that we just put everything back together without repairing anything, but we are unable to do this because of safety reasons due to exposed wires that were cracked from heat and exposure from the Arizona sun. This is when we gave the quote for fixing the problem which was $150 to rewire the pump and fix the broken piece, but it was denied. Also, the $1400 variable speed pump was only ONE of the options given; the other options were for us to fix the existing worn equipment or install a new motor. Some misunderstanding came when the customer was worried about spending a lot of money on an old pump and wanting us to guarantee that there would be no more problems with his pump. We wish that we could but with this customer and pool motor we have only been servicing his pool for two weeks and not knowing the history of the pool or equipment makes it hard for us to guarantee or predict the life of pool equipment. At the same time we where repairing his pump leak the customer attempted to "tip" our repair technician to install his filter cartridges that he bought online, then accusing him of breaking parts on an old pump that had not even been opened up yet. We know when doing repairs on old equipment, these thing can happen. We hope going forward that we can come to an understanding and resolve the situation.
Marcela S.
06/2017
1.0
pool cleaners
+ -1 more
Run away from these folks
Description of Work: Damaged pool equipment after second weekly visit and did not take responsibility
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$115
suzette G.
04/2017
5.0
pool cleaners
+ -1 more
This company is very professional, dependable and very up to date on new technology. They have recently implemented a email format that lets you know when they were at your property and the condition of your pool, water level and chemicals. This is very helpful for a second home customer as myself. They have also kept me informed if they see any potential problem and will get it noticed or corrected before it becomes a bigger problem.
Description of Work: I have them take care of my pool and water fountain..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Becky T.
04/2017
5.0
pool cleaners
+ -1 more
Turning our pool care over to Blue Iguana was the best decision ever! It's so nice to have a clear, sparkling pool all summer, and not have to worry about it turning colors or being gross whenever we want to jump in! We would highly recommend this company to other pool owners!
Description of Work: Blue Iguana Pools is our pool service company. We have used them for over 5 years and absolutely LOVE the company. Recently they facilitated the draining/refilling of our pool as well as adding the startup chemicals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Iguana Pools
Thanks so much for your review! We are glad to have kept your pool looking great for the past 5 years! Thanks for being a customer!
Ryan L.
04/2017
5.0
pool cleaners
+ -1 more
Blue Iguana Pools is trustworthy and dependable. I have used them weekly for years at two different properties. They have never missed an appointment. They are always fair when it comes to price and I am more than satisfied with their work. They have never tried to take advantage by recommending services I didn't need (like my prior pool service). A+ service.
Description of Work: I've used Blue Iguana Pools for years at both my main home and a rental property. They do weekly routine maintenance as well as minor and major repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Iguana Pools
Thanks [Member Name Removed] for your review! We do our best to make sure you have the best experience possible.
M T.
04/2017
5.0
pool cleaners
+ -1 more
After a few minor problems with electrical connections, the system works beautifully and was installed with a minimum of disruption.
Description of Work: We have been using the services of Blue Iguana (and its predecessor company) since our house was built in 2013 for regular, weekly pool maintenance, and the maintenance and repair of our pool equipment. They have performed this work with excellence, consistency, and a focus on customer service. This has included contacting us while we are out of Arizona for months at a time as they identify, and work to solve issues that come up. We recently asked them to install a heat pump system to heat our pool. They did a tremendous job and returned promptly for some minor hiccups as we were working out some early issues. Patient, professional, prompt, and responsive are all adjectives we would use to describe them. We would not hesitate to recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GREG & MARLEEN L.
04/2017
5.0
pool cleaners
+ -1 more
Very well! I highly recommend this pool company.
Description of Work: They are my pool company, once a week like clockwork. I am advised of any pool repairs that are required and they are reasonably and quickly repaired. They keep the pool in great condition and take care of all the equipment. Recently I had the pool cleaned and drained. It looks great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Iguana Pools
Hey [Member Name Removed] ! Glad your your drain and clean turned out great! Thanks for letting us know how we are doing.
Senaka A.
04/2017
5.0
pool cleaners
+ -1 more
Awesome! Loved getting the email after the pool guy left my house. My pool looks amazing now.
Description of Work: Needed my pool cleaned and an acid wash to look good for the upcoming summer! My last pool guy was too expensive, Blue Iguana was perfect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Blue Iguana Pools
Glad you enjoyed our email feature and that your pool looks great!
C A.
03/2017
5.0
pool cleaners
+ -1 more
Excellent!! Technician is prompt and does a great job!! We are kept up to date on any services performed
Description of Work: Pool cleaning monthly service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blue Iguana Pools
Glad to hear you enjoy our service! Thanks for your review!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Blue Iguana Pools is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 2:00 PM
Blue Iguana Pools accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Blue Iguana Pools does not offer free project estimates.
No, Blue Iguana Pools does not offer eco-friendly accreditations.
No, Blue Iguana Pools does not offer a senior discount.
No, Blue Iguana Pools does not offer emergency services.
Yes, Blue Iguana Pools offers warranties.
Blue Iguana Pools offers the following services: Pool Maintenance and Repair (Weekly Service). Tile Cleans, Acid Washes, Green Pool Treatments. Replace or Upgrade Existing Pool Equipment. Filter Cleans. Start ups. Under Water Repairs. Orientation on Pool Equipment.