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Az Prime Solid Surface Restoration LLC

Countertops and Backsplashes, Buffing and Polishing

About us

All acrylic or Polyester counter top materials such as Corian, Hi-Macs, Avonite etcetera, are designed to be a renewable surface. That is what AZ Prime does!! Whether it be a residence, business or property management company, AZ Prime can restore the integrity and luster back into the solid surface counter tops and make them look brand new again! AZ Prime can accommodate minor repairs as well! With a skillful 30+ years experience in this field, AZ Prime can guarantee customer satisfaction! Utilizing a clean reliable vacuum sanding system ensure a dust free environment!

Business highlights

13 years of trusted experience

Services we offer

Solid surface counter top refinishing, rebuffing, maintenance, minor repairs, repair detatched splashes, dust free.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

Jay A.
04/2016
3.0
countertops
  + -1 more
I was actually ready to hire Frank to do our work. Frank was very responsive to my request and questions and seemed to have my best interests at heart in searching for the best price for the sink to replace ours. Frank was actually one of two "short listed" providers to deliver the work that we needed when he withdrew from the bidding. Frank indicated that "I work full time at my day job as well so I wont have the time to complete this bidding process." I was surprised and disappointed to learn that this was NOT Frank's primary job. I feel he would have done great work, but if I had known that this was a sideline for him, I probably wouldn't have engaged him in the first place.
Description of Work: Frank responded to a request that I made to repair a crack in a Corian countertop and to replace a Corian sink that had cracked as well.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,400

Brad S.
03/2016
5.0
countertops
  + -1 more
unknown
Description of Work: Frank fixed a solid surface shelf in my shower and re-caulked the entire shower. The work was performed well and in a timely manner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Az Prime Solid Surface Restoration LLC
Thank you for the kind words sir. They are appreciated.

Julie G.
01/2015
5.0
countertops, buffing & polishing
  + 0 more
I was a little reluctant to hire AZ Prime at first, but Frank and Gino did a terrific job and left the place clean when they were done. The overall price was a little less than what he originally quoted me which is always a nice bonus! The outcome looked just as I expected it and no one will ever be able to tell where they had to make the repair. It looks awesome! I would not hesitate to recommend them to anyone and will use them again if the need arises.
Description of Work: Repaired a break in my Corian countertop at the corner of the range top and buffed and polished the whole kitchen and two integrated sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Az Prime Solid Surface Restoration LLC
Thank you Ma'am. It was our pleasure.

Rosemary D.
01/2015
5.0
countertops, buffing & polishing
  + 0 more
Frank and his brother did a terrific job with a very difficult job. We are very pleased with everything they did. We would recommend them highly for this specialized work!
Description of Work: buffed and removed deep scratches in kitchen corian countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Az Prime Solid Surface Restoration LLC
Thank you kindly Ma'am.

Greg S.
11/2014
5.0
countertops
  + -1 more
Perfect.
Description of Work: Nothing. But Angie's list think they did work for me?
Rating CategoryRating out of 5

Gerald T.
10/2014
5.0
countertops
  + -1 more
unknown
Description of Work: One of the few contractors I could find that would do repairs and refinishing of my Corion countertop. I had a crack and they were able to repair the crack so that it completely disappeared. They also sanded and smoothed the rest of the countertop and made it look new. Good guys, small family operation. Reliable and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Az Prime Solid Surface Restoration LLC
Thank you kindly Sir.

Mark B.
09/2014
5.0
countertops
  + -1 more
Frank and Zachary Madrid were great to work with. The material in our kitchen counter is a solid surface veneer (SSV) and is more of a challenge to work with than regular materials - I was concerned it might not be repairable . They made it look new again; we literally can't tell where the cracks were! They worked well past regular business hours and the cost was far below other quotes. Also, Frank and Zachary are very pleasant people to be around. I had never met Frank and Zachary before. This review is based only on the work they did. I give them my highest recommendation.
Description of Work: Repaired several major cracks in our kitchen counter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Response from Az Prime Solid Surface Restoration LLC
Thank you for the kind words. We here at Az Prime work very hard for customer satisfaction and it is a great inspiration to receive a review such as this. We thank you kindly.

Tracy J.
05/2014
5.0
countertops, buffing & polishing
  + 0 more
I would definately recommend AZ Prime! I phoned Frank on Friday morning to inquire about services and pricing. I recently purchased a short sale where the kitchen countertops were well, let's just say not that well taken care of - there were cuts and scratches deep into the material. I was not sure they could be saved. Frank informed me he would be able to take care of my countertops the next morning, Sat. at 8:00am. The price quoted, $75/hour I thought was fair so, the next morning Frank and Gino were at my door. They were both great, professional and friendly. They did an unbelieveable job on the countertops - they look like new! I would recommend and use AZ Prime services again without any hesitation.
Description of Work: sanded scratches and cuts out of corian countertops

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Az Prime Solid Surface Restoration LLC
Thank you for your review. It is greatly appreciated.

Rob L.
04/2014
5.0
countertops
  + -1 more
They were prompt, professional and did an outstanding job. The counters look like new! I'm thrilled!
Description of Work: Repaired scratches on corian

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Az Prime Solid Surface Restoration LLC
Thank you for your great review. We here at Az Prime appreciate it very much. Customer satisfaction is very important to us and we will continue to do our best work for our customers. Thanks again.

Marilee E.
04/2014
5.0
countertops
  + -1 more
I sent an email to the website requesting a bid for the repair late Saturday evening. I received a phone call Sunday early afternoon. I emailed photos of the problem and received a follow-up call within an hour (it's still Sunday). When Frank called to schedule a time for a bid, he said that he could come out as soon as today (still Sunday). He arrived at my home a half hour later, gave me a price for the job (one hour of work), and he did the job right there on the spot. He came prepared with blankets to cover my floors and surrounding cabinets, etc. All was cleaned up when complete. The counter top looks brand new - there is no evidence of there ever having been a stain. My only regret is that it took me two years to think to have this repaired! I took photos to post for all to see - If I can figure out how to post them, I will do that. Excellent experience. Will definitely recommend to others!
Description of Work: Repair of a chemical burn in a corian counter top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Az Prime Solid Surface Restoration LLC
Thank you for your kind review. We here at Az Prime are committed to customer satisfaction and high quality work ethics. Thanks again.

PATRICIA C.
11/2013
5.0
countertops
  + -1 more
unknown
Description of Work: I needed a hole drilled for a soap dispenser in my Corian kitchen countertop. I also needed a gouge sanded out and scratches removed from my 14 yr old Corian cutting board. I left a message with Frank of Az Prime Solid Surface Restoration. He called me back that evening and was able to come out a few days later. He and his assistant arrived right on time, they were very courteous and used a shop vac to remove all dust while they were sanding. They had to remove the faucet to sand out the gouged area. They were able to reinstall the faucet and even filled the new dispenser with soap! It took one hour and they charged $75.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Az Prime Solid Surface Restoration LLC
Thank you [removed member name]. We here at Az Prime strive for customer satisfaction and are happy to go the extra mile to ensure our customers are happy with our work. Frank Madrid

    Contact information

    3725 W. PALO VERDE DR., Phoenix, AZ 85019

    www.azprime.net

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    4:30 PM - 8:30 PM
    Tuesday:
    4:30 PM - 8:30 PM
    Wednesday:
    4:30 PM - 8:30 PM
    Thursday:
    4:30 PM - 8:30 PM
    Friday:
    4:30 PM - 8:30 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Buffing and Polishing

    FAQ

    Az Prime Solid Surface Restoration LLC is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 4:30 PM - 8:30 PM

    Tuesday: 4:30 PM - 8:30 PM

    Wednesday: 4:30 PM - 8:30 PM

    Thursday: 4:30 PM - 8:30 PM

    Friday: 4:30 PM - 8:30 PM

    Saturday: 8:00 AM - 5:00 PM

    Az Prime Solid Surface Restoration LLC accepts the following forms of payment: Check
    Yes, Az Prime Solid Surface Restoration LLC offers free project estimates.
    No, Az Prime Solid Surface Restoration LLC does not offer eco-friendly accreditations.
    No, Az Prime Solid Surface Restoration LLC does not offer a senior discount.
    No, Az Prime Solid Surface Restoration LLC does not offer emergency services.
    No, Az Prime Solid Surface Restoration LLC does not offer warranties.
    Az Prime Solid Surface Restoration LLC offers the following services: Solid surface counter top refinishing, rebuffing, maintenance, minor repairs, repair detatched splashes, dust free.

    Contact information

    3725 W. PALO VERDE DR., Phoenix, AZ 85019

    www.azprime.net

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    4:30 PM - 8:30 PM
    Tuesday:
    4:30 PM - 8:30 PM
    Wednesday:
    4:30 PM - 8:30 PM
    Thursday:
    4:30 PM - 8:30 PM
    Friday:
    4:30 PM - 8:30 PM
    Saturday:
    8:00 AM - 5:00 PM