ASHLEY FURNITURE

WE PURCHASED DINING ROOM AND BEDROOM FURNITURE FROM ASHLEY. THE SALES DEPARTMENT WAS VERY NICE. THE DELIVERY PEOPLE WERE RUDE AND COMPLAINED ABOUT THE JOB WHILE THEY WERE AT OUR HOME. THEY BANGED THINGS INTO THE WALLS AND LEFT DENTS AND STAIN ON THE WALLS. THEY DIDN'T CLEAN UP AFTERWARD. THE CUSTOMER SERVICE WAS SLOW TO RESPOND AND IT TOOK APPROXIMATELY 4-5 MONTHS TO GET THE FURNITURE REPAIRED AND REPLACED. THE FIRST REPAIRMAN WHO CAME TO THE HOUSE LEFT STAINS ON THE CARPET AND RUINED THE HEADBOARD EVEN MORE THAN IT ALREADY WAS. THE SECOND HEADBOARD AND MIRROR WERE JUST AS DAMAGED AS THE FIRST AND HAD TO BE REORDERED AGAIN. EVEN AFTER NUMEROUS PHONE CALLS TO THE STORE AND CUSTOMER SERVICE DEPARTMENT, THEY REFUSED TO COMPENSATE US IN ANY WAY.