Arizona Tile and Stone Specialist

Arizona Tile & Stone Specialist the best! Hired them to clean and seal our tile floors. We used the color seal grout. Floors look like new! Excellent customer service. They stand by work. Will hire them again next year to clean my tile floors. Highly recommend! Thank you, Alison & Mike!

The estimator was very personable but didn't believe I recognized spots on my granite counters that had recently showed up. I just had questions about why they were occurring. He told me it was just part of the granite that I had not noticed before and I was just starting to notice things since I have now lived here two years. I still knew those spots were new. Tommy did a great job and made sure I checked the job as it was being done today. He shared with me what caused the same spots I questioned the estimator, a cleaner... not part of the granite. He did a thorough job.

Cody, team did a great job on our travertine about 2000sqft. It never looked better filled some cracks and some grout pop and sealed after cleand, honed, polished. The service was great his team was exceptional. Would use them again. No question. BH Anthem

It went fairly well. I was expecting something different

extremely well - my grout was dark and stained and now it looks brand new. After a few more spills the grout has cleaned up well and no trace of staining or anything has taken place. Quality product and quality work.

Tile was filthy the grout was almost black. Now the grout looks brand new and my tile floor looks new again!

Was not like new but so much better. They did good.

I was thrilled with the way my wood tile and grout look - it looks as good as the day the tile was put in. The heavy traffic pattern that was darkening my grout is gone and I am very happy with the work and professionalism. Will definitely be calling this company again!

Things went Ok. I was a little disappointed with the overall results but am trying to focus on the positive. I really liked their website, it contained pictures & explained each service thoroughly. I was hoping to color seal the grout in my home, approx 550 sq ft, to a much lighter shade. I had excellent communication with Amy over emails for a few weeks or so. She answered all my questions & concerns. The day of the cleaning, the workers arrived on time & were very nice. They did a great job cleaning my tile & grout but I was told they did not recommend the color seal & instead used another sealer. Their website made it sound like the color sealer would be an option for all grout situations so I was shocked to learn the condition of my grout would be a problem. Had I known that ahead of time I would not have done this. As far as my shower cleaning, it wasn't anything spectacular. I probably could have skipped this service and saved some money. I must have thought it was a shower restoration but it was just a plain cleaning. I also wanted the shower recaulked but they only had white caulk on them (I wanted more of a beige to match the tile) & a broken caulking gun. I told them I would get my kitchen countertops cleaned at a later date & they did offer to re-caulk the shower for free at that time but I am now having second thoughts about calling them for that. I guess my advice would be to have them come out first to check out the job & explain what they can't or can't do before making an appointment. I didn't do that & just made an appointment based on their pictures on the website & Facebook videos. Lesson learned.

I actually haven’t used them yet but so far I am really impressed. I contacted them and Todd got back to me immediately. They were booked out for a while and Inwas happy to wait then my tile got delayed because of the hurricane in Florida. I am looking forward to workin with them. Todd was extremely knowledgeable about the cement tiles I am using and has been very flexible about workin around my delays.

Excellent Job. All went very well. Recommended.

They did a great job. This is my second time using Arizona Tile & Stone and I will always use them for my stone cleaning needs.

On time and we are pleased with the job completed.

They made it look nicer than I thought they could. Great job guys! will definitely use them again.

The appointment was set using email and they did arrive within the 3 hour window. When they arrived, they proceeded to examine the shower using a razor blade by poking and scraping. I assumed they were going to tell me it would cost more to complete the work then the $135 already paid. But, they just explained how we had put caulk on the grout which caused the dark color on the grout and that they would do their best. Our house was very hectic during this time and I had to leave for work so didn't realize until I got home that they never touched the glass shower door or the glass wall facing the tub. So, I will be cleaning those tomorrow even though I thought my whole shower would be cleaned. I guess they are called AZ Tile and Grout not AZ Tile, Glass and Grout, and I probably missed that in the work description. Just a heads up before you purchase the service ~ because I wish I had known. Also, they brought a hose in from their truck and drug it over my tile/carpet leaving white residue that I had to scrub off the tile and floor grout. Tomorrow I will know for sure if that actually caused any damage to my tile. UPDATE 4-11-17 This is a follow up to a previous review. I want to add that Cody was very responsive to my low review and offered to come back to provide the service I was expecting. But I had already cleaned the glass and floor tile so no longer needed the service.

Floors & shower look fantastic - cleaner than I thought they could be!

Prompt response, timely scheduling, showed up on time. Inspected the shower to be cleaned. The cleaning process was quick and went very well. I was very satisfied.

Job was more complicated than expected. They did a great job of shifting priorities and completing the work for the quoted price.

Excellent They did a great job. The coupon made it very affordable. They knew what they were doing.

Nice guys - very professional and polite - did a good job.

They did a good job. I used the 300 sq. ft. special (which I was under - small house) I would call them again.

Excellent job, I would use them again, thank you!

After scrubbing the patio tile with a power scrubber ($100) they told me they did not want to caulk the grout because it had been caulked before. I checked with tile specialists to have it re-grouted as they recommended, but none wanted the job. Called them back to finish the job by caulking, and now they wanted $150 to caulk, rather that the original $50. Most of the caulking was not very thick or problematic to cover. I offered $100, they insisted on $150. In addition, they did not call me back for 2 days, so I finally had to call them back. I think this is poor customer service, and the $100 I spent for a power scrub was money wasted. Very dissatisfied.

I am happy with the results, the workers showed up on time and explained the entire process and the work was done in a timely manner. I would use this company again.

They were all “A’s”, they were very good! I had a Big Deal from Angie’s List, it was $115. They did about 300 square feet and they did a really good job. I might have them come and do the rest of the tile I have. That was just about 1/5 of all the tile I have, but they did a good job. They did the kitchen, the family room and the bathroom. They were very good!