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Arcadia Door Repair

Doors, Patios

About us

I repair sliding glass doors. When it comes to fixing sliding doors I pride myself on clean honest and friendly work. I will upgrade those old rollers to a larger dual roller system that makes your door roll like new.

Business highlights

13 years of trusted experience

Services we offer

Door Repair.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

5.049 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-49 of 49 reviews

mike C.
08/2019
5.0
doors
  + -1 more
Great job cleaned and efficient.
Description of Work: Installed new rollers on large Arcadia door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Don T.
02/2017
5.0
doors, patios
  + 0 more
Went just as advertised.
Description of Work: Repaired patio door and fixed door handle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Flo H.
05/2015
5.0
doors
  + -1 more
unknown
Description of Work: Repaired the track and installed new rollers on the Arcadia door. It works like a charm! Prompt friendly service on a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Karen S.
05/2015
5.0
doors, patios
  + 0 more
I had called Bill from Arcadia Door Repair several months earlier when the locking mechanism on one of my sliding patio doors completely stopped working. Of course I wanted to get that fixed ASAP, and Bill was able to come the same day and install a new latch lock for me. While he was at my house, I asked him to give me an estimate on my other patio door, which had gotten VERY hard to open and close. Another company had told me that the door couldn't be repaired, and would have to be replaced at a cost of over $1000. However, Bill told me that he could repair it for $275. He estimated it would take a couple of hours, and we scheduled a day for him to come back to do the door repair. As it turned out, it was a much tougher job than he anticipated, and it took several hours to complete. I offered to pay him more than the estimate, but he refused (except for the $10 extra to install the bar lock). Very honest guy with a sense of pride in his work--I highly recommend him!
Description of Work: Repaired my sliding patio door and installed a new bar lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

kathy D.
03/2015
5.0
doors
  + -1 more
Bill showed up on time, or maybe even early. Worked steadily for 2+ hours to remove my arcadia door, clean and straighten the track, and put on new rollers. My home was built in 1974. The door was sliding smoothly when he left, and he was meticulous about checking to be sure. He respected my time and my money.
Description of Work: repaired arcadia door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Bonnie L.
03/2015
5.0
doors
  + -1 more
Bill Arbuckle arrived same day and worked for over 3 hours on my door that was very hard to open and close. With great difficulty he was able to remove the door from the very very tight track, clean it and then replace the rollers with new ones The door now opens and closes very smoothly! Thank you Bill. Nice Friendly man and I would hire him and recommend his service to anyone.
Description of Work: cleaned tracks and replaced rollers on arcadia door. feels like a new door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Arcadia Door Repair
Thank you {removed member name}for very nice review. Regards Bill

John B.
01/2015
5.0
doors
  + -1 more
The repair was done on-time, on budget and the most friendly, trustworthy service found anywhere.
Description of Work: We had a 17 year old arcadia door with our last service from another service provider about 6 years ago. Bill clearly spelled out expected costs of the repair based upon the problems. The door started scraping metal to metal and required two arms to open and close the door. Bill had an opening the next day and was prompt and courteous. The work needed was exactly as he had anticipated and costs exactly as he had quoted over the phone. He replaced the rollers with higher quality rollers than the original and replaced the metal track. The cost was less than was quoted by the other provider over six years ago. I'm glad I researched the reviews and found my new arcadia door service company for my house. I'll be sure to refer all my friends and family needing quality service at a fair price. Look no further than calling Bill at Arcadia Door Service. You won't be disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Harry L.
11/2014
5.0
doors
  + -1 more
Second time I had Bill out to my place for service. On time, pleasant, professional well priced. Door works so well now you have to be careful opening it, it roles that well. VERY PLEASED ONCE AGAIN!
Description of Work: Replace rollers on Arcadia sliding door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

RALPH D.
10/2014
5.0
doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Jeff L.
09/2014
5.0
doors
  + -1 more
We had one door where the glass had detached from the frame. We were told that it might be able to be fixed, but most likely we would need a new door at a cost of $1,400.00. I called Bill Arbuckle at Arcadia Door Repair after my husband saw his review on Angie's List. We scheduled an appointment for last Friday. Bill showed up on time and was able to fix the door as well as two others that had other problems. He returned early Monday, right on time, and fixed a few additional doors. We thought we might need a new screen on the patio door, but Bill suggested that he swap out the screen door with another one that isn't used much, saving us money for a replacement. I commented to him that I really appreciated the fact that he came when he said he would. He told me that was something he prided himself. I thought the job he did was amazing and that the price was reasonable. We still have three unadjusted doors that we did not fix because they are rarely used, but we are so please with the job that Bill did that we will probably get them fixed as well at some time in the future.
Description of Work: We had multiple sliding doors that were difficult to move and one where the glass had come detached from the frame. Bill spent several hours over two days making the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Scott F.
09/2014
5.0
doors
  + -1 more
Bill Arbuckle replaced the rollers on our very old (25 year old +) and very heavy (double pane) sliding glass door. He was here on time, worked hard the whole time, explained what he was doing and gave options. He cleaned up everything so well. Best of all, we have an amazingly easy-to-glide sliding glass door. It has not been this easy to move since we moved into a new house many years ago. In fact, I am not sure it was this nice then! Bill also had to work with a house that had settled, misshapen door frame and managed it all nicely. Thank you, Bill! I would recommend him to all!
Description of Work: Bill Arbuckle replaced the rollers on old sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Geri Ann S.
08/2014
5.0
doors
  + -1 more
Excellent! Mr. Arbuckle and his assistant were not only on time, but a few minutes early; they were pleasant, cheerful, and did an outstanding job. My arcadia door now works perfectly, and it only took them about an hour to complete the repairs and make sure it was in proper working order. Very happy with them!
Description of Work: Put new rollers on my arcadia door, thoroughly cleaned the track, made sure the door was in proper working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Margot M.
06/2014
5.0
doors
  + -1 more
THANK YOU "ANGIES LIST" & "ANGIES LIST MEMBERS", FOR RECOMMENDING "ARCADIA DOOR REPAIR!" After reading "all reviews" (by ANGIES LIST MEMBERS) for companies listed in the "SLIDING DOOR REPAIRS" category...I selected "ARCADIA DOOR REPAIR" (owner: BILL ARBUCKLE) to assess & repair my sliding arcadia door. My sliding door was nothing less than a "major struggle" (and I mean STRUGGLE!!!) to push open & close! I thought that I might have to purchase a "new sliding door". I decided to call "ARCADIA DOOR REPAIR" (BILL ARBUCKLE) to see if the door could be "salvaged"! Upon calling "ARCADIA DOOR REPAIR" I experienced the most pleasant encounter with BILL ARBUCKLE (owner)! He came out first thing MONDAY morning, & quickly focused on transforming my "none functional sliding arcadia door"...to an "ultra-smooth operating" piece of equipment, something of which I had never experienced before! This arcadia door now "glides like butter in a hot frying pan!', you literally can slide the arcadia door open & close with just "two fingers"! BILL ARBUCKLE was such a pleasure to meet, & his knowledge & ability to repair sliding arcadia doors is "exceptional, outstanding, *****FIVE STAR*****, "two thumbs up!". Now I am "in awe" & "totally blown away" by the "easy smooth glide" every time I open my sliding glass arcadia door! Without hesitation, it would be "my pleasure" to refer ARCADIA DOOR REPAIR (Bill Arbuckle) to "any one"!!
Description of Work: Replaced sliding arcadia door wheels with "superior quality large double roller wheels" that were "far superior in quality" to the original (none functioning) "small tiny roller wheels" that were part of the "original arcadia door installation" (installed by original "building contractor" of house). He checked to make sure that the "sliding door track" was clean (it was!!), and "straight". He checked every aspect of the sliding door to ensure a "perfect fit & ultra-easy glide"!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary M.
06/2014
5.0
doors
  + -1 more
Bill showed up on time. He provided several solutions to fix my door. When he was done the door worked better than it did when it was new! I definitely will use him to fix my door again if anything ever happens to it. Great Service and price.
Description of Work: Fix an Arcadia door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cheryl W.
12/2013
5.0
doors
  + -1 more
They came back the next week with the new sliding screen door we ordered. It is so much sturdier and fits tightly. We also upgraded the screening material to a pet proof screen. Very happy!
Description of Work: Had our 20 year old arcadia door fixed up. It was sliding slowly and did not lock well. They replaced the rollers, removed the tracks totally and cleaned the area where the door slides. We also had a security bar installed for extra security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$412

Richard T.
10/2013
5.0
doors
  + -1 more
Our sliding glass door had become "heavy" to open and close. Since we had used Bill Arbuckle previously to correct a similar problem with our daughter's sliding glass door and were extremely pleased, we contacted Bill again. Our initial contact was through Angie's List. I can't express, fully, how pleased we have been and are with the service Bill has provided us. He was able to schedule our appointment quickly, at our convenience, and arrived promptly. Bill was pleasant, thorough and meticulous in his work and displayed an understanding of the work that needed to be done and how to best do it. He not only installed new, upgraded, metal rollers; but he thoroughly cleaned all aspects of the door installation and then adjusted the door so that it worked much better than when the house was initially constructed. In that he took the time to completely remove both the sliding and the stationary sections of the door assembly for his repair, cleaning and adjustment, his work was far more thorough and professional than when the contractor we had used previously was faced with the same problem. I would be willing to recommend Bill and his work without any reservation whatsoever!
Description of Work: Installed new double rollers on our sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Harry L.
10/2013
5.0
doors
  + -1 more
Bill was out on Tues, Oct 8, 2013 to take measurements. The custom screen door was complete the following day. The price was right. Bill was very professional calling before he arrived. He is extremely friendly and provided a clean work are upon completion. I will certainly will use his services in the future. All and all a great experience. Arcadia Door Repair is certainly looking into for repairs and replacements.
Description of Work: Replace (entire) old Arcadia screen door with new. The doors are build to your exact measurements, not one size fits all! Much ticker gauge frame then you can buy in a home store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

MARY K.
06/2013
5.0
doors
  + -1 more
In order to close on the sale of our home, we needed a new door closer on our arcadia door. We were having a difficult time getting anyone to meet our short deadline. When we called Arcadia Door Repair, the next available time was over a week out, but when we explained our situation, he made a special effort to come out the next day which was late on a Saturday afternoon. They clearly went the extra mile to help a customer in need. To make the experience even better, the product is of exceptional quality and the service man was very professional and personable. I would certainly recommend and use them again.
Description of Work: Installed new arcadia door closer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Arcadia Door Repair
Thank you it was a pleasure working for you.

Cary R.
05/2013
5.0
doors
  + -1 more
You can review the items above... that is if you actually read this info...
Description of Work: I already have spent time doing this review once before and sent in in to you. I do not like your system for doing reviews... I still get bugged periodically, to give a review for Parker & Sons... I gave a previous, negative review about them and yet I still got notices saying to the contrary... The review for Arcadia Doors & Repair was a very positive one... Bill & his associate were very good... If your system once again does not register my reviews, that is really too bad... for him and for you... This notice indicated that I had not completed the review and if I went back to it, it would sign me right in which it did not do. It did not indicate what was missing from the first review either... Not happy with that aspect of Angie's List thus far with the couple of times I have used its services Please do not send me any notices, reminders, etc... If I care to write a review, I will do so... maybe that is how you double up on your statistics is having people do them twice... Three strikes, and I will be out... out of using Angie's List... or referring it to any of my friends, family or associates... Question is, what will you as a company, do about these issues... It may be just one customer, but how many others did or will you loose for the future? Have a nice day, Cary S. Rubin

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Arcadia Door Repair
Thanks for taking the extra effort to respond. I'm sorry that you got the go around with the response method. However I do appreciate your recommendation for Arcadia door. Bill

FRANK B.
04/2013
5.0
doors
  + -1 more
It went very well. Bill came in on time; cost was exactly what he quoted us. He did a great job. I highly recommend him.
Description of Work: We had a sliding glass door that was really tough to open and Bill came out fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

FRANK B.
03/2013
5.0
doors
  + -1 more
Bill showed up on time - I thought hedid an excellent job; very thorough. Didn't quit until it was done right.
Description of Work: Bill repaired a sliding glass door that was giving me problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larry B.
02/2013
5.0
doors
  + -1 more
Our arcadia door was being difficult so we called the Arcadia Door Co. and spoke to Bill. Bill said he could be there on Friday but we needed him sooner as we were expecting guests on Friday. Bill said he could be there between 1 and 2 in the afternoon. He actually arrived around noon. They removed the door and said the rollers need to be replaced and Bill gave us a quote of $150.00. There was a possibility of another charge of around $50.00 if the track needed work. We gave Bill the go ahead and about an hour later the rollers were replaced and the track was clean. They tried the door on the track and it worked as good as new so the track didn't need any repairs. Now we wonder why we waited so long to get the door fixed.
Description of Work: Our arcadia door was extremely difficult to open and close. Bill removed the door and checked the rollers and the track. He said the track might need some work and that the rollers should be replaced. Our door had 2 single rollers and they were replaced with double rollers. They also cleaned the track. After the rollers were replaced Bill tried the door and said the track was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Albert M.
11/2012
5.0
doors
  + -1 more
Very well. Bill showed up on time, replaced the rollers and adjusted the door. Cleaned up quickly. It moves very smoothly now. Would definitely recommend him.
Description of Work: bill replaced rollers on Arcadia door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brandon B.
09/2012
5.0
doors, patios
  + 0 more
Bill was professional & friendly. He showed up exactly on time and diagnosed the problem with our old patio door very quickly. In a short time he had it fixed and it now works like new.
Description of Work: Fixed an older well worn patio door & saved us a bundle over buying new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

3044 W. Desert Cove ave., Phoenix, AZ 85029

www.arcadiadoorrepair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Doors,
Patios

FAQ

Arcadia Door Repair is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 8:00 AM - 3:00 PM

Arcadia Door Repair accepts the following forms of payment: Check
Yes, Arcadia Door Repair offers free project estimates.
No, Arcadia Door Repair does not offer eco-friendly accreditations.
No, Arcadia Door Repair does not offer a senior discount.
No, Arcadia Door Repair does not offer emergency services.
Yes, Arcadia Door Repair offers warranties.
Arcadia Door Repair offers the following services: Door Repair.
Ask for details.

Contact information

3044 W. Desert Cove ave., Phoenix, AZ 85029

www.arcadiadoorrepair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM
Saturday:
8:00 AM - 3:00 PM