American Technologies Inc

unknown

I had some minor water damage during a major storm. I went through my insurance company, and they scheduled for American Technologies to come out on an emergency service call. The damage happened on Monday. American Technologies came to my house on a Friday. I understand that it was a very damaging storm, but I was still charged hundreds of dollars for emergency services despite several days having passed. When the techs arrived, they were unable to provide me with any estimate of the cost, and simply told me that I would pay them my deductible and sign over any check from my insurance company. At the time, they indicated that the cost would likely be nowhere near my deductible, but weren't able to give me anything in writing. They removed about 102 square inches of wet drywall and left a dehumidifier and a fan over the weekend. For these services, which took little more than 90 minutes total to complete, they sent an invoice for almost the exact amount of my deductible (which they had been told by my insurance company). I was charged $50 for them to move my furniture out of the room, which they did not do. I was charged $50 for a 1/2 truckload of debris removal. I was charged for 8 hours of work, of which 1.5 were performed. I was charged almost $300 for an "emergency" call that was serviced 4 days after the emergency. When I called to speak with a project manager, he accused me of lying about the work they didn't perform, and then insisted that "drive time" was included in the labor charges. I refused to allow them to perform any more work. In the end, I had no choice but to pay them in full when they threatened to place a lien on my house. $1000 to remove some wet drywall is highway robbery. The invoice was clearly padded to the exact amount of my insurance deductible. This is a company that has no qualms over taking advantage of a new homeowner's naivety. American Technologies sounds patriotic, but these people have zero integrity.

lWhere do I start? Danny the Project Manager came out after the water mediation team finished. Nice guy. Brought along Nick who was the super of the project. Nick had a few days later bring out a "sub" who would be in charge of the project. The insurance company would pay for 75% of the flooring so I decided to have the 3 bedrooms included on my dime. Art sub'd to George. This was a 1600 sq ft home and there was ONE person doing the job. His wife came alone to "help" but she spent most of the time on the internet ( using our password to wifi to access wifi) along with her looking through our cabinets for "aspirin" for a headache. 3/4 way through the job the sub asked that we pay the sub directly instead of through him. The sub /sub asked that we pay him in cash. We had issued a check to him, which they said the bank would not verify (NOT TRUE) and we ended up paying him via a cashiers check so we had verification of payment. The job started two weeks before Thanksgiving and ended AFTER christmas. The Sub/Sub showed up after 10 am and wanted to work way past 10 pm. After job was "finished" I had the sub come out two times to fix problems and one time the sub came out to finish items. Unfortunately my insurance company recommended this company because i have no knowledge of this time of thing. I fault my insurance company (which I have expressed) "

The project went very well from the start to the finish. If something was not quite right, they were willing to redo anything that was in question. We had a lot of damage because of water on our wood floors and kitchen. When They were done, the work was professional and showed a great deal of quality. I had concerns about cost and the project manager and project superintendent were with us and provided us with detail and explanations about our questions. The end result was a very well done project and a house that looked just like new. It took three months, but it was worth it and we could not be more pleased. I would give American Technology Incorporated and our Insurance company an A grade for the services that they provided.

Read above: everything went perfectly. It took over three months.. From start to finish: a shower head was left on full force for more than two weeks by the person "looking after" the house. The drain in the shower was closed and the water entered the master bedroom, master bath, closet, adjacent office and guest bath. ADT handled everything and their estimates for furniture replacement were accurate.

I have dealt with 5 separate people from this company and have been extremely happy with their customer service and impressed. They are still working on it.