Adams Refrigeration Co

Wonderful, they are always wonderful to count on.

Excellent FIVE STAR***** customer service. Intelligent, prompt, fair with expert knowledge. Thank you ADAMS REFRIGERATION and specifically the expert repairman who serviced my AC unit.

Excellent!! My first time using this company. I was attracted to them by the fact that their techs are not paid a commission to sell parts. (Had a very bad experience with another company who wanted to sell me an expensive and unneeded repair). Their office called me in advance of the tech's arrival and he arrived on time as promised. Tech's name was Chip and he was very knowledgeable and took the time to explain things and offer suggestions on how to reduce our cooling costs. It was refreshing to deal with someone who was honest and not pushy about entering into a long-term maintenance contract. I will definitely call this company for the spring checkup and would recommend them to others.

Chip from Adam's Refrigeration was at my home today for an annual tune-up/inspection. I received a call within the scheduled time and he arrived shortly thereafter. Chip was very friendly, personable, and knowledgeable. He did his thing, explained his findings, and gave a couple recommendation and suggestions. He didn't try to sell me anything and we decided I was good for the time being. The pricing was very reasonable, the service was excellent! THIS is what great customer service looks like. I highly recommend Adam's. Thanks Chip & Adam's!

Wayne arrived within the 3-hour window and performed the agreed-upon inspections. He was very friendly and professional. He gave our system a clean bill of health and gave charged us the discounted Angie's List price. We are pleased with the service we received.

He should give me compensation on the trouble he caused.

Jake showed up, diagnosed the problem and fixed it lickety split.

Excellent. The whole process, from talking to the office about an appointment to the tech coming out was absolutely painless. These folks know what they're doing! In a time where "customer service" is a dying art, Adams pays attention. It's a pleasure to do business with them.

I sent Adam's a message via their web page informing them of my issue, i.e. downstairs AC went out, this was over the weekend and I knew they were not open, therefore I waited till Monday morning because although it is an emergency not a life threatening emergency. So I called them and he informed me that he was on the way to the office and would call me soon as he got in, well it is 10:45 pm and I called at 7:30 am seems to me they either did not want my business or did not need it, either way I will not attempt to contact them any more.

Well. They replaced a capacitor under warranty. Minimal cost.

Good except hard to review work since they are up on the ceiling.

AC started blowing warm air last (Sunday) night. I called, they came out mid morning today and resolved the issue. I also had them clean and do a much needed maintenance and had them take care of a suspected issue that was created by the original installer. Bottom line, the tech that came out was super nice, did a great job, very professional and they were very reasonably priced. Will definitely be using Adams in the future on an as needed basis. Thank you..

Professional and good communication.

They've done my AC. They've always been on time and they do good work. We'll continue to keep using them.

From what I have been told, my property manager said they did an excellent job. They were very responsive.

Service man was professional and prompt. We did not need any work done at this time. Adams installed our air conditioning/heating unit about 7 years ago.

Excellent service! Arrived promptly in response to a Sunday call for repair service on a unit that was inoperable on a day that topped out at 109 degrees. Great service on two units that are past their expected service life. Fixed the unit, inspected the other, Didn't try to sell me on a new unit; gave me tips on how to care for aged equipment. I decided to go with this company for preventative maintenance in the future. I recommend this company.

I called Adams Refrigeration Co to check my A/C on the roof. I am a disabled Gulf War Veteran and on dialysis and could not go up a look at the problems the technician stated. The cost would be around $750.00 dollars, which included a new fan motor. I am on a fixed income, so I called my service provider 'Total protect' and they came out costing me 100.00 dollars service fee for a second look . They could not find anything wrong with my unit on my roof. I always have yearly inspections before it becomes so hot in June. I am glad I had a second opinion because it saved me 750.00 dollars.

They did a good job. It was a checkup.

I called Adams Refrigeration at approximately 11:30 Saturday morning July 18. The record on my phone shows I talked to someone at the company for at least 5 minutes. Too long of a time to just have reached an answering service. So that proves I did speak with someone. I wanted someone to come out and do a maintenance check on my heat pump so I didn't request immediate service. The customer service person set an appointment for 8:30 Wednesday morning, July 22. I requested a 'first thing in the morning" appointment so that I wouldn't have to wait for them to finish another call and I could leave for work immediately afterwards. NO SHOW. NO CALL. I spent 1 1/2 hours waiting. I'm not going to call the company and ask 'where are you?" I waited one more day. Still no call. Responsible - 0. I won't be using this company. I would not recommend them. I wasted 2 hours waiting. I think I should bill them for the lost wages I incurred.

very well, explained by detail the problem and fix it .

I earlier made a scathing review on the company, but after the experience with their staff, I have a change of heart. They were very responsive, professional and punctual. if it weren't for the cost (i still think they are expensive), Adams will be my go-to-folks. We'll see.

They were very professional. Performed the services without up selling. Will definitely recommend to others.

Purchased a special deal. Everything went well, provider contacted me promptly to set up the appointment, the provider arrived on time and checked everything out.

Service person very informative, and experienced, i will do business again, very happy not to be BS'd.