Absolute Value Heating and Cooling

they repair my air conditioning. they gave me a really good price for the replacement. very competitive pricing. they're very friendly and personable. and very professional.

We also signed up for a three year contract with them since they did close to $200 of work. We will now have them come out twice a year to look over the unit.

The techs were very prompt, came out when called to look at the unit(s), explained what the matter was, and how much it would cost to repair/replace the unit, At the Arizona City house, the tech did not bother looking in the attic ( there is a split unit) to see if that part went out also. It was the 3rd service call when the tech even bothered to look at it. After spending a lot of money on the replacement unit, i felt that it would not take a 3rd call to see what else was wrong with the unit. I must say that Anthony was very polite, and did his work very well. Took his time to check everything out. He returned to my house in Casa Grande when i had a service call put in. He took his time to do his job. There may be less expensive companies, but i am pleased with the serivce, promptness, and politness of the techs. Having worked and trained in in service areas, I find this company to have trained it;s employees very well.

I would not recommend them what so ever. They left a plastic grocery bag over the blade when they had "completed" the job, so I had to call them back. They did not clean the air ducts like they said they would, they just sprayed in it and the dust and dirt went all over the house. It has been a problem ever since I called them. The air conditioner is getting ready to go out, I can hear it making noise now. It has just been a nightmare. They made a comment that if I was going to put $1200 into my system, I might as well put in a new one. Just seemed like they didn't want to do the tune up work.

Initial service call in Jul 2009 handled promptly so I signed a 2-year service agreement. 3 months later service man with bad attitude wouldn't service the A/C "because of a leak" but didn't leave any info as to what specifically the problem was - i.e. no way to get a second opinion. Then 6 months after that, Absolute Value cancelled scheduled service call, twice. Perhaps Central Phoenix is out of the way for them because (per service man) most of their agreements are in and around the town of Maricopa. After second cancelled service call, I asked to cancel the agreement. They did, and did a pro-rated refund.