A1 Garage Door Service, LLC

DO NOT use this company under any circumstances. We went with them and paid $2,000 for a new garage door opener. We paid this amount because we were told we would have a lifetime warranty on it. After we paid and signed everything, the technician said oh we can?t honor the warranty unless you upgrade your springs for $800-1200 more because your door is too heavy. So we asked them to take it down as we only paid this much to receive the warranty. We were told to wait for the technician to talk to his manager. After a lot of back and forth they are unwilling to do anything and stated all sales are final. Upon talking to some coworkers, they had a the same or similar experience. DO NOT USE THEM. You will regret it.

They were prompt, and very transparent with all applicable steps.

Very professional! Very knowledgeable! They completed it in a very short time and did it great!

He did a good job, knew what he was doing, and was quick.

.

Very friendly and knowledgeable. We need a completely new door and hardware. Will order this week.

Kind, funny techs (Justin, Cannot recall the other guy) honest with me regarding my situation, explained things at a technical level j could understand.

The contractor was not fully honest on discussing all fees, he was more concerned with upselling and would not install the product that they offered they would install.

I received a text when Jesus was on his way. He explained everything and all of our options and pricing. He did a 29 point inspection. Once again, gave us upfront prices. Fortunately he was able to fix the problem and get the new remotes working even though our Genie motor is very old. So happy with the service and as a Realtor for 29 years will be referring A-1 to all my clients! Jo R Tucson Az

Experienced, kind and customer oriented. Very satisfied so far

Door was in bad shape. GDS fixed the door quickly Somewhat pricy