A Authentic Garage Door Service

About us

We are open for business and we are taking every precaution necessary to be as safe as possible. A-Authentic is known as the best. It’s a reputation they worked hard to win. They’re a family owned company that has been serving the Valley of the Sun with expert garage door repair for over 15 years. They are expert at what they do and their expertise has won them the following accolades.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Sales, Installations, & Repair- Garage Doors

Services we don't offer

Carport Conversions

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7319 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 301-319 of 319 reviews

Linda C.
12/2013
5.0
electrician, garage doors, doors
  + 1 more
Replaced rollers and fixed gears
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Rebecca S G.
12/2013
5.0
garage doors
  + -1 more
N/A
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Randi K.
11/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: They completed a tune up and a roller replacement through a Big Deal. The service was great! I have already scheduled additional services with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

joe H.
09/2013
5.0
garage doors
  + -1 more
great
Description of Work: fixed garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Josh W.
08/2013
5.0
garage doors
  + -1 more
Wrong Company.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


JOHN D.
07/2013
5.0
garage doors
  + -1 more
Very prompt and courteous.
Description of Work: Changed the rollers and adjusted the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert A.
07/2013
4.0
garage doors
  + -1 more
All OK
Description of Work: Replaced rollers, etc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Steven C.
06/2013
4.0
garage doors
  + -1 more
There was no problem.
Description of Work: I have been using a Big Deal from Authentic Garage Door Service. They replaced all the springs in the doors and they re-aligned the door and did a couple of minor things.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Edward M.
06/2013
5.0
garage doors
  + -1 more
It goes very nice!
Description of Work: Old Liftmaster.... replaced with new beltdrive #8550 ($547.95) plus parts etc! Installed remote. took down and haul-away!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,089.55

Ernestine W.
05/2013
5.0
garage doors
  + -1 more
It went just fine.
Description of Work: Gentleman came out put new rollers on lubricated exactly what we paid for in the big deal offer that we took advantage of. We were happy with the service. We felt we got our money's worth as the company had advertised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven C.
04/2013
5.0
garage doors
  + -1 more
It went well
Description of Work: Tuned up the door, put in nylon casters to quiet it. Lubed and inspected it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Beth M.
03/2013
5.0
garage doors
  + -1 more
Well.
Description of Work: tech was very punctual, he went immed to work and completed the contracted work very quickly. He suggested another part that appeared to be stretched, gave me an estimate and performed that replacement again quickly. He was professional, and gave me a copy of the guarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Pat C.
03/2013
5.0
garage doors
  + -1 more
Excellent
Description of Work: The technician was prompt and courteous. Installation was quick and he did a good job of explaining how the unit works. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janet C.
03/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: The installer arrived on time, was effecient and professional. The unit was quickly installed and I was instructed on the operation, tested the device, and everything has worked well since. Would definitely call them if anythig goes wrong with my Liftmaster garage door in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jonathan M.
01/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: Excellent service, saved me lots or time and money. Would recommend them to anyone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bryant B.
04/2012
1.0
garage doors
  + -1 more
Poorly!
Description of Work: My garage door spring was broken so I called A-Authentic Garage Door Service. I spoke with a representitive and asked how much does the replacement cost? She said $69 for a single spring, and double that for two springs. She also said that the labor fee was $50. The service techician came and fixed my garage door. Then showed me the charges. $99.95 for the spring, $29.95 for a steel bearing, and $50 for labor. In total $190.19. I was not made aware of the need to replace the steel bearing prior to the technician replacing it. When I called to explain my conflict with their service, they said that I should resolve the problem with their technician

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0

$190.19

Response from A Authentic Garage Door Service
Member, I am sorry to hear that you were unsatified with our service! The quote on the phone would have been 69 to 99 per spring and has not changed in 13 years. The technician should always tell you before he installs anything additional , if that was not the case I would invite you to call me and I will rectify that immediately. I look forward to hearing from you! Darrell Peruch A-Authentic Garage door Service Company

benson M.
01/2012
5.0
garage doors
  + -1 more
Quick, fast, excellent.
Description of Work: sensor on garage door was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

SUZANNE D.
08/2011
5.0
garage doors
  + -1 more
Excellent - see above.
Description of Work: I bought a foreclosure home with a garage door opener that did not work. Raymond came to my house and did a wonderful job of fixing the opener [even though it had been cobbled together for show with parts from Genie and Liftmaster] and reprogramming the clicker I bought at a big box store. He even changed the light bulb and made sure the cord was long enough for me to reach if the power goes out. He went the extra mile in his service call. Their ad in the Maricopa phone book says "We will answer the phone, and we will be there" and they were. I have been disappointed with other service folks not showing, but Raymond was on time, worked professionally, and delivered excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Sharon L.
01/2011
5.0
garage doors
  + -1 more
Above
Description of Work: My garage door was getting more and more noisy and finally the chain came off of the track. I was also told that one of the tracks was cracked and needed replacing. They were on time, courteous and were finished in under 30 minutes. Outstanding work. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278.38

Contact information

419 W Lone Cactus Dr, Phoenix, AZ 85027

http://www.arizonagaragedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
173822
Trade License Locale
Arizona
Trade License Authority
Arizona: Contractors
Trade License Expiration
01/01/1901

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

A Authentic Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

A Authentic Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Authentic Garage Door Service does not offer free project estimates.
Yes, A Authentic Garage Door Service offers eco-friendly accreditations.
Yes, A Authentic Garage Door Service offers a 10% senior discount.
Yes, A Authentic Garage Door Service offers emergency services.
Yes, A Authentic Garage Door Service offers warranties.
A Authentic Garage Door Service offers the following services: Sales, Installations, & Repair- Garage Doors
Carport Conversions

Contact information

419 W Lone Cactus Dr, Phoenix, AZ 85027

http://www.arizonagaragedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day