Description of Work: Almost everything went perfect. When I spoke to the order person I told them one container had to go in the back yard so we could load the house from the back yard and the second container would get the drive way garage first then the final items would finish it off. When they got delivered I was told no backyard because of the gate, new policy wouldn't let them put the container behind a gate. Talk about making things rough, instead of hand trucking things into the container on a concrete slab we had to load across a crushed granite yard. This was the ONLY glitch!! They arrived on time, had the same drivers on empty delivery and loaded pickup, one on final pickup. Those guys are PROs! Perfect deliveries without having to be babysat, Great personalities, VERY helpful advice. Thank You, Pack-Rat you'll get my recommendation! Frank Williams
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia P.
07/2015
3.0
moving companies
+ -1 more
The Phoenix company may be fine for a local move. They picked up my containers as scheduled. I would not recommend Pack Rat for a long distance move or storage. They could not deliver the second container on the day requested, adding to my expense. The did not pick up the containers on the scheduled date, and storage rates increased dramatically over the 6 months of my rental. They say they have a "long distance move team" , but this is just whoever answers the phone when you happen to call. On the plus side, the drivers in both states were kind, prompt, and professional.
Description of Work: I used Pack Rat for a long distance move.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$7,500
Robert M.
04/2014
5.0
moving companies
+ -1 more
They delivered a pod and we filled it up, and then they came back and picked it up and delivered it for us to our new location. Everything went pretty well.
Description of Work: We called them to assist in our move to Tuscon.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
John R.
06/2013
5.0
moving companies
+ -1 more
I have to pack everything and they will come & just pick-up the containers. They just moved another contained two days ago. They are a lot cheaper. They are incredibly easy to deal with. I can accommodate schedule changes. Basically, I have had full on everything, so they have been able to come out & get the pods. Whenever I have asked for an extra container, they got it right away. They got it the next day as per the scheduling in the Phoenix office. They are awesome people. The drivers are nice and courteous people. I am really impressed with them.
Description of Work: I am using 1-800-Pack-Rat Portable Storage for moving services. They got off the containers. They pick them up and they will weigh, then do the actual move. I am doing all the loading.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATRICIA C.
07/2008
5.0
storage units
+ -1 more
I got an estimate for delivery and storage on the company website and then talked to their friendly/helpful representatives at their 800 number. I rented a 16' long x 8' wide container and it just fit a sparsely furnished 1,500 square foot home. You will need to purchase a lock, 5 moving blankets, 50 feet of 1/4" nylon rope, boxes, bubble wrap and tape. I got the lock from PackRat and the other supplies from a home improvement store for around $125. You should also cover your upholstered furniture with sheets to protect it from dirt and sweat. The company dropped the container off in the driveway just as promised. Cost for delivery/pick-up is around $70. I had the unit stored in their climate controlled warehouse for $161 per month (you can get the 3rd month for free with their special). I needed to access the unit the next day and they put it out for you in their cool warehouse (no charge) and let you drive in next to it so you don't have to work outside in the heat. The warehouse manager was very friendly and you also have access to a restroom in the warehouse if you need to wash up.
Description of Work: I needed climate-controlled storage for a home full of furniture. I will need the furniture delivered to another home in the metro Phoenix area at some time in the future, so I looked into container-based storage options and PackRat seemed to be the best option.
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Service Categories
Moving Companies,
Storage,
Mulch and Topsoil
FAQ
1-800-PACK-RAT PORTABLE STORAGE is currently rated 4.7 overall out of 5.