White Glove Home Inspections is a full service, multi-Inspector firm that only offers Inspection services. We do not repair, treat or remediate so there is never a conflict of interest.
Business highlights
23 years of trusted experience
Emergency Services Offered
Services we offer
Home Inspections, Termite Inspections, Mold and indoor Air Quality Inspections.
Description of Work: Complete home and termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
irene V.
05/2013
1.0
home inspection
+ -1 more
Grossly negligent company!!! I made it very clear I had to have my inspection done by a certain time period, and was assured this was possible. I paid in advance for the inspection, including a termite inspection. The inspector did come at the scheduled time, which was the last possible day for me to have it done. He then emailed me a report from the wrong residence! I received the correct report a day too late to really use in terms of asking for remedies with the seller. Additionally, the termite report was emailed over a week late. Again, too late to ask the seller for remedies since the house did turn out to have termite damage. Most upsetting was the company's response when I complained: sending me an email that defended their actions, so, basically, NONE. Ugh!!!
Description of Work: Inspected a home I wanted to buy.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$405
Response from White Glove Home Inspections
Our Inspector arrived at the home on the morning of May 14, 2013 and conducted a thorough home inspection and Irene arrived around 11:30am for the review. She viewed the report on the Inspectors computer and had her questions answered and they both left the property around noon. Irene emailed our office about an hour after leaving the review (at 12:53pm) the following message: “Hi, We had the inspection today and I felt great about all the information I received. Thank you for your service! The inspector emailed me the full report; however when I checked my email, I saw that somehow I did not receive it...perhaps he could email it again?” ([member name removed] was mistaken about receiving the report she had viewed as there was no internet connection in the area, *the report would be sent to her later.) The Termite Inspector (from a different company) arrived at the property around 1:30pm (no one was present while he was there) and emailed the termite report at 2:17pm according to his records. *At 2:36pm our Inspector emailed the Home Inspection report to Irene and her Real Estate Agent as well as Cc’ing our office. Later that day, our Inspector completed another inspection and accidently Cc’d [member name removed] rather than “Info” (our office). This is why she received the second “wrong” report. White Glove Home Inspections is committed to providing a higher level of customer service. We realize that some buyers and Agents schedule the inspection on the last day of the inspection period which is why we deliver the report onsite. We did “sub-contract” the Termite inspection to another company that has proven to be very reputable and reliable and the Termite Inspector assured us that his report was emailed the same afternoon. We are saddened that [member name removed] impression of our company changed so drastically in the weeks after her wonderful testimony.
Contact information
8476 W. Thunderbird Rd., Suite 101, Peoria, AZ 85381
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home inspection
FAQ
White Glove Home Inspections is currently rated 3 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
White Glove Home Inspections accepts the following forms of payment: Discover,MasterCard,Visa
Yes, White Glove Home Inspections offers free project estimates.
No, White Glove Home Inspections does not offer eco-friendly accreditations.
No, White Glove Home Inspections does not offer a senior discount.
Yes, White Glove Home Inspections offers emergency services.
No, White Glove Home Inspections does not offer warranties.
White Glove Home Inspections offers the following services: Home Inspections, Termite Inspections, Mold and indoor Air Quality Inspections.
Energy Audits
Contact information
8476 W. Thunderbird Rd., Suite 101, Peoria, AZ 85381