This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Sun Devil Heating and Cooling, Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Sun Devil Heating and Cooling, Inc is your go-to solution for all your heating and air needs. With our expertise in HVAC, AC/heating repair, replacement, and maintenance, we are the trusted choice for homeowners seeking top-notch service. Contact us today for reliable and efficient solutions to keep your home comfortable all year round.
Business highlights
Se habla espanol
Emergency services offered
18 years of experience
Services we offer
A/C Installation, A/C Repair, Air Duct Installation, Air Duct Repair, Ductless A/C Services, Electric Furnace Installation, Electric Furnace Repair, Gas Furnace Installation, Gas Furnace Repair, Heater Installation, Heater Repair, Thermostat Repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5201 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 11% | ||
| 5% | ||
| 3% | ||
| 4% |
Showing 176-200 of 201 reviews
Rick M.
May 2015
unknown
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your review of your service experience with Sun Devil Heating and Cooling. It is an honor to meet home owners that take care of their A/C equipment. Please call on us in the future if we can be of service to you and your home."
Janice G.
May 2015
I called to make my appointment and was told tune-ups are not done on Sat but they had availability late enough in the day to help me out. Very nice. Tech changed my air filters (I provided them), went into my attic to service air handler, then outside to service the heat pump. Told me I should get my air ducts cleaned but there was no pressure to have it done. Service Tech left me with a quote and he was off. Very friendly. All went well.
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your great review. We always like to meet home owners that are dedicated to getting the most out of their A/C System. We will be here in the future when you need us."
Dara M.
May 2015
VERY pleased with the service. Quick to respond - even after hours on on the weekend. Technician arrived on time, was nice and professional. Showed me the testing he performed and explained the issue. Discussed replacement options with me and provided me with a good price on what unit was best suited for my home. Later that day I had some more questions about the unit I was purchasing, called the office after hours and left a message. Technician called back within 15 minutes and took time to answer my questions in detail. Did not get the sense he was trying to sell up or sell me something I didn't need - I have had others give me a list of suggested upgrades and repairs that ran into thousands of extra dollars. Sun Devil did not. They seemed to be in the business of offering what is needed and building a business based on reputable service....not upsells. Tech will be back in the morning to install the new unit which comes with a long term warranty. The ability to offer quick service in the AZ heat is appreciated!
Response from Sun Devil Heating and Cooling, Inc
"Thank you so much for such a well written review of your experience with Sun Devil Heating and Cooling. We love feedback and look forward to helping any of your friends or family if they have any heating or cooling needs."
Roberta R.
Apr 2015
unknown
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your excellent review. We appreciate your trust and look forward to working with you in the future."
Linda W.
Apr 2015
great checked vents, ductwork, cleaned out unit
Response from Sun Devil Heating and Cooling, Inc
"$59 is a lot of money. I am pleased to see that our team gave you the value for your hard earned money. Please remember us when you need us again."
MARILYN T.
Apr 2015
unknown
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your review of our service visit. Keep up the great work to keep those expensive repair costs down. We'll be here when you need us."
Kris S.
Apr 2015
I purchased the service coupon and was lax about setting an appointment. The scheduler was persistent in reaching me to schedule. She was very nice. The technician arrived at the scheduled time. He was very professional and very nice. He immediately went to work and reported that the unit was set for summer. He said that I should not have issues with the unit; that it was functioning very well. He did not try to sell me anything. In fact, he told me that I could get along fine with less expensive air filters. He even returned after leaving to inform me that he had set my thermostat low to check the unit, and I should probably reset it to a comfortable higher temperature. I would definitely recommend this company.
Response from Sun Devil Heating and Cooling, Inc
"Transparency is so important to us. We don't suggest any work unless it is needed. It was a real pleasure working for you. This appointment is proof positive that pro-active service is far less costly then reactive repairs. Keep up the great work! We're here for you when you need us again."
Bruce R.
Apr 2015
Sun Devil Heating and Cooling went above and beyond to make this installation the easiest home improvement project we have ever done. The work was completed in less than a week from purchasing the deal (6 days), and from the very beginning, there was constant communication. Breanna kept us informed every step of the way, with phone calls to confirm when they were starting, what the next steps were, and in the end with a follow up after the job was completed. In addition, Jason provided detailed information of exactly what was being done, with photos and explanations of what was needed and why. He also provided a final written and photo inspection via text. We are extremely impressed with the Sun Devil team and only wish they could do all of our other home improvement jobs - we highly recommend them and would definitely use them again!
Response from Sun Devil Heating and Cooling, Inc
"Thank you so much for such a well written review of your experience with Sun Devil Heating and Cooling. We love feedback and look forward to helping any of your friends or family if they have any heating or cooling needs."
Jan B.
Apr 2015
unknown
Response from Sun Devil Heating and Cooling, Inc
"We appreciate your detailed review our your service visit. In an effort to make sure we didn't miss anything during our first visit, our General Manager would like to meet the servicing technician at your home again at no additional cost. We are a team and every Angie's List member has our managers attention. He wants to be assured that you receive the benefits you paid for in our deal. You may contact our GM directly at 602-367-6670 to schedule this follow-up appointment. Rest assured, you will feel that you received the attention your systems deserve. Thank You again!"
Linda M.
Mar 2015
It was a great deal.
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your review of our services. We look forward to servicing your system in the fall."
Jack G.
Mar 2015
unknown
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your review of your service appointment. I was disappointed that you felt our pricing was not what you would expect from a company that invests so much in providing around the clock top notch service for the fee we charge. If you could let us know how you arrived at your determination, I would appreciate it. I would be willing to give you a free service appointment on a return visit in the fall. Many thanks, Jason Clayton General Manager 62-367-6670"
Kathryn T.
Feb 2015
unknown
Response from Sun Devil Heating and Cooling, Inc
"Thank you for posting a review of the services performed at your daughter's home. I have looked into this as I was very concerned by the rating you left. It appears there was a breakdown in communication between our dispatch and your daughter to schedule this appointment. It appears we made several attempts to confirm her appointment and we don't dispatch our technicians until the appointment is confirmed to ensure that someone is home. I have also looked into the price charged for the refrigerant used to charge your daughter's A/C and heating system to manufacturer specifications. We failed to provide you and your daughter with a clear understanding of the competitive pricing we have established. While some other companies may charge less, they often do less. We did the following; we completed a 35 point inspection of your system (most stop at 20), we assessed that your daughter's A/C was around 3 pounds low of refrigerant, we added 3 pounds as assessed, we balanced, calibrated, cleaned, the system and inspected for any visible leaks. We recommended a UV Dye additive to find the leak (did not push you to do this) and we did all this for $162.64 which took about 2 hours to complete. I hope this helps you see more clearly that we are not like our competitors that take advantage of situations and bait & switch costing opportunities. We work very hard to provide transparency and honest hard work for our fees. I do hope you'll use us again. Jason with Sun Devil."
Patricia P.
Feb 2015
unknown
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your thorough review of your service visit. As you are aware, our technicians are attentive to more than your air conditioning and heating needs. They truly care for and respect your home and your quality of life. It was a real pleasure working with you and we look forward to another opportunity to serve you in the future. Your great review has earned you a FREE SERVICE VISIT. To redeem, please contact our office to schedule and mention this review."
John R.
Jan 2015
Wonderful experience! Technician was prompt, professional, honest and very knowledgeable...Took plenty of time to explain how the coils work in my unit...In addition, he was respectful of my home and took his shoes off without asking to walk on my carpet...Will definitely use them again!
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your thorough review of your service visit. As you are aware, our technicians are attentive to more than your air conditioning and heating needs. They truly care for and respect your home and your quality of life. It was a real pleasure working with you and we look forward to another opportunity to serve you in the future. Your great review has earned you a FREE SERVICE VISIT. To redeem, please contact our office to schedule and mention this review."
Joe S.
Jan 2015
Great service! Communication was timely. Tech called on his way out to verify we were at home. They didn't try to up-sell me.
Response from Sun Devil Heating and Cooling, Inc
"Thank you (member name removed) for your great review. We take pride in our technician first - salesman second approach. Not every situation requires a salesman. Our serviceman are trained to bring awareness to issues. When there are none, their job is simple. They do what you paid for, then leave to help the next customer. Thank you for your review and your trust."
Toby A.
Jan 2015
Before finding Sun Devil through Angie?s List, I had another company out for a replacement quote. I had always thought I had a 2.5 ton system and a 5 ton system, and that?s what I was quoted on. After said company ?thoroughly? went through my units, they quoted me on what I thought I had verses what I actually had or really needed. At no point did they even mention I was
incorrect with my assumptions. Sun Devil was the first to point out that I actually had a 2.5 ton system and a 3 ton system, saving me quite a bit of money! They made sure I actually knew exactly what I had. Thank you for that!
After a few months of researching, I found Sun Devil?s pricing to be very reasonable. During their initial visit, they were very thorough and did an excellent job of reviewing not only what I had, but what I actually needed. They then laid everything out based on what they felt I needed now and what I could wait on. They were very accommodating with working around my
budget. They also took the time to address all my questions and concerns and made sure I understood what was going on. When Jason and Kevin left, I felt very comfortable with them and was anxious to move forward.
During the installation, Jason was on top of everything. We initially had a few minor issues, but he was on top of it and had things quickly resolved. I was impressed with how well he handled everything. They were also very neat??They put mats down in the areas they worked and cleaned up after themselves. This was a messy job and I was impressed by how they left
things when they left. Jason followed up a few days after the installation was complete and made sure everything was working correctly and that I was still satisfied. He also sat down with me and gave me an opportunity make suggestions on
anything him or his company could better. I felt he truly cared about how I felt about Sun Devil and the work they did. This was not a show up and do the work as fast as you can and take your money job. Jason took a vested interest in the project and my overall satisfaction.
Overall, Sun Devil did an excellent job with everything I needed them to do and I have no doubt everything has been done right. Jason, Kevin and team were always prompt, polite an great to work with. I?m very confident I made the right choice with Sun Devil and have finally found an AC company I enjoy doing business with! :-)
incorrect with my assumptions. Sun Devil was the first to point out that I actually had a 2.5 ton system and a 3 ton system, saving me quite a bit of money! They made sure I actually knew exactly what I had. Thank you for that!
After a few months of researching, I found Sun Devil?s pricing to be very reasonable. During their initial visit, they were very thorough and did an excellent job of reviewing not only what I had, but what I actually needed. They then laid everything out based on what they felt I needed now and what I could wait on. They were very accommodating with working around my
budget. They also took the time to address all my questions and concerns and made sure I understood what was going on. When Jason and Kevin left, I felt very comfortable with them and was anxious to move forward.
During the installation, Jason was on top of everything. We initially had a few minor issues, but he was on top of it and had things quickly resolved. I was impressed with how well he handled everything. They were also very neat??They put mats down in the areas they worked and cleaned up after themselves. This was a messy job and I was impressed by how they left
things when they left. Jason followed up a few days after the installation was complete and made sure everything was working correctly and that I was still satisfied. He also sat down with me and gave me an opportunity make suggestions on
anything him or his company could better. I felt he truly cared about how I felt about Sun Devil and the work they did. This was not a show up and do the work as fast as you can and take your money job. Jason took a vested interest in the project and my overall satisfaction.
Overall, Sun Devil did an excellent job with everything I needed them to do and I have no doubt everything has been done right. Jason, Kevin and team were always prompt, polite an great to work with. I?m very confident I made the right choice with Sun Devil and have finally found an AC company I enjoy doing business with! :-)
Response from Sun Devil Heating and Cooling, Inc
"Thank you for this great review. I find it hard to follow up such a great description of testimony. "Good thing Heating and Cooling is what we're great at". Thank you for your trust!"
Bernard A.
Jan 2015
I was impressed ! They did a great job!
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your thorough review of your service visit. As you are aware, our technicians are attentive to more than your air conditioning and heating needs. They truly care for and respect your home and your quality of life. It was a real pleasure working with you and we look forward to another opportunity to serve you in the future. Your great review has earned you a FREE SERVICE VISIT. To redeem, please contact our office to schedule and mention this review."
Mike M.
Jan 2015
Jason and his team of professionals did a great job installing our new air conditioning unit. Great price on the air conditioner. With the exception of a delivery hitch (not the provider's fault), everything went smoothly and quickly. I would use the company again.
Response from Sun Devil Heating and Cooling, Inc
"Thank you for your review. Please give us a call anytime and we'll be glad to help you. Your HVAC Contractor, Sun Devil Heating and Cooling."
Gwen P.
Nov 2014
We love the air conditioner and they did a great job installing it. The cleanup was great and we had no complaints at all. They have serviced it regularly since then. Some miscommunication occurred about 6 months ago, causing us some hesitation about continuing our relationship with Sun Devil. When Jason Clayton, the new General Manager, realized there was a problem, he called us and extended his apologies. We appreciate the fact that Mr. Clayton cared enough to ask for another chance and we are happy to report that his technician arrived today as scheduled to service our air conditioner. He took the time to explain everything he was doing to my husband and checked out our thermostat. Thank you, Mr. Clayton, for making things right.
Response from Sun Devil Heating and Cooling, Inc
"[removed member name], Thank you for your honesty and I am sorry we let you down. I appreciate the opportunity to prove that our management changes have improved things exponentially. You will be impressed with us once again. I promise! Jason Clayton General Manager"
Layli F.
Nov 2014
It was good and they gave me an excellent price on the unit and they couldn’t be beat. They came back out and even re-did the wiring they did incorrectly for me for free. They came out when they said they would and they responded right away when I was trying to get a new part. The technicians have been really good.
Response from Sun Devil Heating and Cooling, Inc
"[Member name removed], Thank you so much for the excellent review! Our way to thank you back is to give you one free year of semi-annual service. Please call our office to schedule your first appointment. Once again, Thank you! Jason Clayton General Manager"
Patrick C.
Nov 2014
They did a good job and their prices were fair. They got the job done in about 90 minutes and as quickly as they could have. The worker was a nice guy.
Response from Sun Devil Heating and Cooling, Inc
"[removed member's name] Thank you so much for the excellent review! Our way to thank you back is to give you one free year of semi-annual service. Please call our office to schedule your first appointment. Once again, Thank you! Jason Clayton General Manager"
Jeanette B.
Nov 2014
It was very good. We got a quote from another company and their quote was twice as much as Sun Devils. They did very well and they did everything in one day. It has a warranty with it as well. The owner even came out and helped to do the install witch was nice to see. They cleaned up as much as they could and I didn’t even notice.
Response from Sun Devil Heating and Cooling, Inc
"[Member name removed], Thank you so much for the excellent review! Our way to thank you back is to give you one free year of semi-annual service. Please call our office to schedule your first appointment. Once again, Thank you! Jason Clayton General Manager"
Lou B.
Nov 2014
It was excellent and the price was more than fair. They got the job done in about 90 minutes. The technician was fine and professional. I had no issues.
Response from Sun Devil Heating and Cooling, Inc
"Thank you for you kind words [member name removed]. It was a pleasure working for you and we look forward to being there for you in the future!"
Michelle F.
Oct 2014
My husband and I have a rental house in Phoenix, the current occupants called to let us know that the A/C was not working. I called Sun Devil Heating and they sent a technician out ASAP. Sun Devil had to call the occupant to make arrangements to get into the house and check out the A/C unit. I got a call the next day from the technician explaining what had happened. The issue with the A/C was resolved within 24 hours.
Response from Sun Devil Heating and Cooling, Inc
"Many thanks [member name removed] for your great review! Please feel free to call us again should you have a need for our services. Management"
Heidi D.
Aug 2012
I was told the AC techs would be to my house at 9 AM and call first, which didn't .They did show up as promised at 9 but looked at the unit and said they'd be back in 45 minutes. Over 2 hours and they hadn't come back so we called to cancel their service and no one answers. We leave a message and within a half an hour they just show up. There were two men that showed up after the 2 hours and one seems to do all of the work and the other puts cards on my neighbors doors, smokes (not picking up his butts) and sprays water out of my out door water hose on to my rocks. Than I look out my window and see the younger guy standing on my lawn mower attachment , rocking back and fourth. When he asks to enter the house he didn't take off his shoes, nor does he cover them. In total it takes over 7 hours to install a new AC unit. The techs first arrived at 9 am and after 7 hours had to call another tech out to fishing their job. I would have given them a D rating if it hadn't been for the last tech (Ryan) showing up and finishing what the other two started and apologizing for the behavior of the young tech. If you do happen to use this comapny ask for Ryan because he seemed to have great cutomer service and know how to do his job. I will not use this service again.
Response from Sun Devil Heating and Cooling, Inc
"We are under new management now. Although our prices are higher than they were, it has afforded us the ability to hire professionals to complete all our work. Thank you for posting your concerns and I look forward to offering you a better experience in the future!"
Licensing
State Contractor License Requirements
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FAQ
Sun Devil Heating and Cooling, Inc is currently rated 4.5 overall out of 5.
Sun Devil Heating and Cooling, Inc accepts the following forms of payment: CreditCard
Yes, Sun Devil Heating and Cooling, Inc offers free project estimates.
No, Sun Devil Heating and Cooling, Inc does not offer eco-friendly accreditations.
No, Sun Devil Heating and Cooling, Inc does not offer a senior discount.
Yes, Sun Devil Heating and Cooling, Inc offers emergency services.
Yes, Sun Devil Heating and Cooling, Inc offers warranties.