Stevens Plumbing Heating & Air Conditioning

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unknown

Excellent, professional work by Zach and Levi, who had to shimmy through a sub-floor crawl space to repair a leak. Arrived on time, in-and-out in under two hours, problem fixed and site cleaned up. Have used Stevens many times in the past, and will continue to do so in the future. Highest rating.

When we never received a call on Monday morning, I called them again. It was perfectly clear that we were getting the run around when they had no time for us until maybe Wednesday! Even though I had given them great reviews in the past on various plumbing and AC service, it was clear to me that I was being punished for the mediocre review I gave them the one time there was a problem. They obviously do not want me as a customer, and I have news for them...THERE ARE MANY SERVICE PEOPLE TO CHOOSE FROM!

unknown

The guys were very professional, came on time, and got the work completed in the estimated time. The were able to detect a second leak during the process, and fixed that as well. The also did a great clean up job...cutting into drywall sure makes a big mess, and if it weren't for the holes in the walls and the ceilings, you would never have know they were here! They were also able to recommend an excellent dry wall repair man for us, who was also top notch.

The plumber sold us a replacement regulator, and installed it. We never had any irrigation problems prior to the installation, but after this was installed, we noticed dripping water at the plants long after the irrigation was off. We called Steven's, and they sent someone out about 4 days later to check it, and he found nothing wrong, even though one of their other techs said it could be that the washer inside the regulator had slipped or cracked and that could be allowing water to continue through to the irrigation. I would have felt better if they had replaced the regulator with a new one to see if that solved the problem. Too many co-incidences...we did not have this problem prior to Steven's installation. I am not a happy customer.

We called and left a message that our AC had gone out in the middle of the night. As soon as they opened on Sat. morning, they heard their message and called us right away. They sent someone over within a couple of hours. He went up in the attic and determined that our switch had burnt out. He did not have one on hand to replace it, so told us what to buy at Home Depot, and how to replace it. He also showed us which circuit breaker to shut off before replacing the switch. We bought and replaced the switch easily by following his instructions, and we only had to pay a service call to the repairman. These guys respond quickly, and they are skilled, reliable and trustworthy. We have used them for plumbing issue in the past.

My experience with them was very satisfactory. The whole service just went fine. They did a good job and said that it was okay. They were close by to me. I use people that are close by to me because they live in the community. So if I have a complaint I can go over to their office.

Overall the job went smoothly. Mark came out the day after I called. He discussed his recommendation for the kind of system he thought would be best for my house and existing setup, answered all my questions, and went into specific details at my request. I called later with a few more questions which were answered thoroughly. Once the contract was signed he came out to take all the measurements to insure a good fit with my space. He and his crew came back a few days later to do the installation work. Everything proceeded on schedule and they left the house clean, both inside and out. Mark responded thoroughly once again to my and quot;wrap-upand quot; questions and reviewed the system operation with me before he left.

good

The repair came up at the last minute and Stevens fit me in on the same day, flexibly working with my schedule. They arrived right on time, and jumped right into the review. The water heater started right up so he took a few extra minutes to vacuum out the lint and repair the cover. All good as new in very little time.

They did a good job.

They were very efficient, right on time. They worked very quick, 2 guys per room. They arrived at 6am, left at 2pm complete. It was very well done.

I had a very good experience with this company. So far we have had no further problems with the work that this company has done. I saw that they had good reviews and that was one of the reasons why I used them and I would recommend them to my best friend.

When I called, they scheduled me an appointment for the same day. The technician they sent performed the work with excellence. The individual that performed the work was also very courteous and professional. He arrived right on time and was very friendly.

They did an excellent job.

THEY WERE TIDY AND FAIR IN PRICE.

STAFF WAS VERY HELPFUL. REPAIRMAN WAS COURTEOUS AND VERY SERVICE ORIENTED.

HE LEFT TWO HOLES IN THE WALL, AND NOW WE HAVE VERY LOW WATER PRESSURE. HE WAS ONLY HERE FOR TWO AND A HALF HOURS AND CHARGED $1,800. I TRUSTED HIM TO GIVE A FAIR PRICE BECAUSE I HAVE PROBLEMS WITH MY VISION, SO I CAN'T READ SMALLER PRINT WRITING, AND I TOLD HIM THAT UP FRONT. I FEEL THE CHARGE IS OUTRAGEOUS, AND HE IS TAKING ADVANTAGE OF ME. I REALLY FEEL SHAFTED AND WOULD LIKE THEM TO REFUND A PORTION OF THE COST.

THIS COMPANY COMES PROMPTLY, WHICH IS IMPORTANT TO ME FOR PLUMBING ISSUES. THEY DO GOOD QUALITY WORK WITH A PLEASING ATTITUDE.

THEY HAD 5 MEN WORKING SO THAT THE JOB WAS COMPLETED IN TWO DAYS AND WE WERE ONLY WITHOUT WATER FOR ONE DAY. VERY PLEASANT WORKERS WHO KEPT ME INFORMED OF WHAT THEY WERE DOING. PRICE WAS A LITTLE HIGH, BUT THEY HAPPILY CAME BACK THREE TIMES TO SORT OUT MINOR PROBLEMS. THEY NEEDED TO USE MORE DUST SHEETS TO PROTECT FURNITURE.