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Pop-Ins of Arizona Inc.

Carpet Cleaning, House Cleaning, Floor Cleaning and Waxing,

About us

Pop-Ins of Arizona Inc excels in providing comprehensive cleaning, restoration and repairing solutions for carpet, upholstery, tile, grout, air duct and floor cleaning. Established in 1984, Pop-Ins believes in offering quality cleaning solutions for residential cleaning needs. The company is being operated by father-son duo Dennis and Jerrod Lack. Pop-Ins make use of state-of-the-art equipment and cutting edge cleaning solutions that are safe, eco-friendly and proven to deliver stunning cleanliness. It offers iron-clad, risk-free guarantee for its services. The company focuses on providing better customer service and impeccable cleaning solutions at competitive rates. We serve the greater Phoenix Metropolitan area.

Business highlights

40 years of trusted experience

Services we offer

Tile And Grout Cleaning - Color Grout Sealing - Carpet Cleaning - Upholstery Cleaning - Air Duct Cleaning - Dryer Vent Cleaning - Carpet Restretching And Repairs - Oriental/Wool/Synthetic Rug Cleaning - Natural Stone Floor Cleaning -

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.896 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 96 reviews

Barbara B.
11/2022
5.0
ceramic tile
  + -1 more
We have used this family owned business for years, excellent work and great prices! From carpet cleaning, duct cleaning and tile and grout sealer, excellent results! Barbie B
Description of Work: This last service was tile and grout cleaning with grout sealer applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia B.
06/2020
5.0
house cleaning, air duct cleaning
  + 0 more
Very well - one of the staff arrived as scheduled and began working immediately. The second person came a few hours later (I had been notified by the office that this would be the case.) They took less time than expected/quoted. Cleaning included 2 ovens. The house was sparkly clean.
Description of Work: Spring/deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Norman Y.
05/2020
5.0
carpet cleaners, carpet installation
  + 0 more
Jerrod did an awesome job of deep cleaning the carpet and stretching a wavy section upstairs on my rental house. It was definitely not an easy job as Jerrod said he hadn’t seen it this bad in awhile. Long story short he did a great job of salvaging the carpet for me. Really appreciate the work Jerrod.
Description of Work: Deep carpet cleaning and stretching of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$583

JILL R.
10/2019
5.0
upholstery cleaning
  + -1 more
Family-owned business, very punctual, great communication, offers all kinds of service now that they have merged with Pop-Ins. We needed our couch and love seat not only cleaned, but needed to know how badly our old dog had "blessed" the cushions during his naps... if you know what I mean. Jerrod was very honest about what he could accomplish in-house, and what further action could be taken if we needed deeper cleaning. We had him clean the couches that day, and he applied enzymatic to the couches re: the dog's bio material. I am very pleased with the results so far. Smells much better, and so nice to have the upholstery professionally cleaned.
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Julie K.
09/2019
4.0
house cleaning
  + -1 more
They did the basics nothing that wowed me
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary K.
01/2019
5.0
carpet cleaners, carpet installation
  + 0 more
Dennis has been in this business for many years and knows his business. The carpet stretching took a long time, but turned out well. After stretching and cleaning the carpet looked like new. The sofas looked beautiful when cleaned and dried.
Description of Work: Two badly wavy bedroom carpets needed to be stretched and cleaned. Improper installation by carpet seller meant this job took extra time and care., including moving of furniture. Dennis also cleaned cream colored sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$483

Karen S.
01/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
Very happy with company and service - great service. Each person I dealt with was professional and courteous. All of our questions were answered and clearly explained. Cleaning techs paid attention to detail - ensuring no damage was done. Would definitely hire again.
Description of Work: Two area rugs cleaned, tile floors cleaned and grout sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Kimb W.
12/2017
5.0
carpet cleaners
  + -1 more
Excellent work & prompt in their communications.
Description of Work: Area rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYL W.
09/2017
5.0
carpet cleaners
  + -1 more
Came on time, finished in timely mannor. Very professional & pleasant.
Description of Work: Carpet shampoo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Arlene P.
09/2017
5.0
carpet cleaners
  + -1 more
Very good. Very happy with result & price.
Description of Work: Shampoo carpeting and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria D.
08/2017
5.0
carpet cleaners
  + -1 more
He were on time and very professional. He wore the foot protectors and used corner protectors as well. The carpet looks brand new. He also cleaned up an area that had previously flooded. They are a family owned business from North Dakota. I would definitely have them come again.
Description of Work: I had them come out to clean my carpet after Stanley Steamer did not get it clean.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

John R.
08/2017
5.0
carpet cleaners
  + -1 more
They were very good, I've use them before. My carpets were filthy and it was overdo. I'd give them an "A" across the board. I think their price is reasonable. I have a lot of carpet to clean, this time they did my whole house. They are always on time. I'd absolutely use them again. I've tried others and no way, I'll stick with this guys.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Roy S.
04/2017
5.0
carpet cleaners
  + -1 more
I was very pleased with there service
Description of Work: They stretched the carpet and cleaned the carpet. They moved all the furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROY M.
03/2017
5.0
carpet cleaners
  + -1 more
They were a little pricey. The work was good with good quality. The workers were ok. They did a good job.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sal M.
03/2017
5.0
carpet cleaners
  + -1 more
Pleased with their service. I would use the again.
Description of Work: Carpet cleaning in 5 rooms.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki B.
03/2017
5.0
carpet cleaners
  + -1 more
They fabulous and very professional. They came over and helped with a spill on carpet I could not get out.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Martha M.
03/2017
5.0
carpet cleaners
  + -1 more
.They are fabulous. They get an A. We are comfortable with their pricing, they move our furniture, always on time, super courteous. They sent us a thank you card for giving them our business. We used to go with another individual who charged less, but you can tell the quality is so much better with Lack's Cleaning Service. We will use them until we don't have carpets any more. You don't have to think twice, show up on time, very protective of your furniture and your walls. You may a little bit more, but in the end you will be very satisfied.
Description of Work: .They cleaned all of our carpets in our entire house. They cleaned our baseboards and cleaned our tiles in our kitchen bathrooms and laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Donna L.
03/2017
5.0
upholstery cleaning
  + -1 more
They're excellent. The price was not the lowest. Everything they did was excellent. The workers were very mature, professional, hard working, but very pleasant. It took a while for it to be completed. because they work really hard. There was one young man, but he worked and he worked and he cleaned EVERY inch of that sofa. He just scrubbed everything.
Description of Work: They cleaned my sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna L.
03/2017
5.0
carpet cleaners
  + -1 more
Not only did they clean the carpets, but I had a couple of rugs here that were not included in the original estimate, and they went ahead and cleaned them anyway. The workers were very mature, professional, hard working, but very pleasant. I have to have my carpets cleaned fairly often. The carpets, for sure, are what stuck out really well. It took a while for the work to be completed, because they work really hard. I was very disappointed before I had them out, how they cleaned my carpet. But these people, my carpet was really dirty. I had fostered animals for a while, that kind of messes things up, and they cleaned and it was spotless. It was spotless.
Description of Work: They cleaned my carpets and rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda B.
03/2017
5.0
carpet cleaners
  + -1 more
They were fine, no problems. It was just a carpet cleaning, I just needed one room, an upstairs loft area cleaned and that was it. The price wasn't very much, I can't remember, it was $100 or something. I have nothing much to compare it to here so I would give them an A. I haven't done much in this local area. The quality seemed fine, I had no problems, it seemed like it was done well. There were no problems, they came on time. If I had to have cleaning done, I would use them again. It was only 1 worker, it was a small job, and it wasn't all that long, an hour or something, it wasn't that long. The best aspect was being on time and doing the work in the manner they said they would. I found it satisfactory and there were no problems of any kind, nothing to red flag.
Description of Work: We used them once just to clean 1 room.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen N.
03/2017
5.0
carpet cleaners
  + -1 more
We have used them several times. They have done a good job. I think their price was consistent with everybody else doing what they do. We didn’t have any problems with it. They did a good job on everything. Actually, I have it in my calendar to give them a call.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robi V.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was excellent. What makes me want to use them again is that they did a good job and all the reasons I gave them an "A". What stood out to me was they got the stains out of the carpet, they were prompt, and good pricing.
Description of Work: They cleaned my carpet and my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARY F.
03/2017
5.0
carpet cleaners
  + -1 more
I was satisfied with the price. Highly quality. My carpet was not wet when they left. I have a cat and they even left me some of their product. It took no more than an hour. Everything was spotless. They didn't knock anything over or anything. No problems.
Description of Work: They did just the carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil K.
03/2017
5.0
carpet cleaners
  + -1 more
Service went well. They had fast service and came out and did what they were supposed to do.
Description of Work: They were hired to clean a room for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Moneen D.
03/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
Excellent --- I have been using Lacks for at least 6 years. My 20 + year old carpets almost looks brand new when they finish. Plus all of the cleaning products are organic, I would never go any where else.
Description of Work: Carpet cleaning, air-ducts, and wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

10700 N 85th Ave #2298, Peoria, AZ 85345

http://www.popinsaz.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning

FAQ

Pop-Ins of Arizona Inc. is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Pop-Ins of Arizona Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pop-Ins of Arizona Inc. offers free project estimates.
Yes, Pop-Ins of Arizona Inc. offers eco-friendly accreditations.
No, Pop-Ins of Arizona Inc. does not offer a senior discount.
No, Pop-Ins of Arizona Inc. does not offer emergency services.
Yes, Pop-Ins of Arizona Inc. offers warranties.
Pop-Ins of Arizona Inc. offers the following services: Tile And Grout Cleaning - Color Grout Sealing - Carpet Cleaning - Upholstery Cleaning - Air Duct Cleaning - Dryer Vent Cleaning - Carpet Restretching And Repairs - Oriental/Wool/Synthetic Rug Cleaning - Natural Stone Floor Cleaning -

Contact information

10700 N 85th Ave #2298, Peoria, AZ 85345

http://www.popinsaz.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM