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HomeTeam Pest Defense

Pest Control, Lawn Fertilization & Treatment

About us

HomeTeam Pest Defense is a recognized leader in the pest control industry and partners with homeowners and home builders to provide pest-free living environments. The company was established in 1996 and is currently ranked #3 in the nation in the residential pest control market. We have grown to 50 branches and employ over 1,600 people who service our customers locally.

Business highlights

29 years of trusted experience

Services we offer

We offer comprehensive pest control services and termite treatment plans for residential, commercial and managed properties and this includes servicing the Taexx built-in pest control and Sentricon termite elimination systems. We treat for ants, silverfish, earwigs, spiders, bees, wasps, scorpions, cockroaches, fleas, mosquitoes, bed bugs, rodents, subterranean termites, bees, weeds and more.

Services we don't offer

Snakes & wildlife animal removal

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
3%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 36 reviews

Lee W.
08/2013
5.0
pest control
  + -1 more
.. They always do a good job and each time they ask me if I want them to do the inside of the home too. So far I'm satisfied with the work that was performed and I have been using their services on a continuing basis. I would recommend them to my friends and relatives. They also treated our home for termites, I find their prices compatible and their services both friendly and professional. Lee
Description of Work: They treated the outside of the house only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Roseanne S.
06/2013
5.0
pest control
  + -1 more
I renewed my termite warranty at the beginning of April and had the inspection scheduled for April 9, 2013. Gary arrived within the 2-hour window and did the inspection inside and outside, and found evidence of termite activity on the master bathroom wall as well as a minute hole in the ceiling which he said was probably caused by termites. He said he would have a treatment scheduled when he returned to the office. On 4/19/13, William arrived within the 2-hour window and treated the termite problem area at no additional cost.
Description of Work: Performed inspection for termites inside and outside pursuant to warranty renewal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Michael M.
04/2013
5.0
pest control
  + -1 more
They are professional, in nine years that I've been using them I have only seen a scorpion three times.
Description of Work: I've used them for pest control since I built my house in 2003.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Kazumi R.
06/2012
5.0
pest control
  + -1 more
The staff is very friendly, they will give you a 30 minute arrival call and they are willing to come out as you need them before the next scheduled appointment.
Description of Work: They sprayed for pest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
05/2012
5.0
pest control
  + -1 more
We have used them from 2004 and we’ve been very happy with them all along. We pretty much had the same technician each time and we are very happy with their professionalism and thoroughness. They do a real good job. If they need to retreat anything they come out and do it at no charge.
Description of Work: We have used Home Team Pest Defence for spraying the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alice L.
05/2012
5.0
pest control
  + -1 more
They're always very professional. They come when they say they're going to be here. They're always on time. They're always thorough. They always give me an itemize list of what they did after they finish.
Description of Work: They do outside pest control and exterminating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gail W.
04/2012
5.0
pest control
  + -1 more
They were great and come back out if you have a problem. They are timely when they say they are going to come.
Description of Work: They do pest control for me quarterly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Deborah S.
04/2012
5.0
pest control
  + -1 more
They are very thorough and accommodating to customers. If I have pesky pests, all I have to do is call them and they come right out and take care of it!
Description of Work: They come out 5 times a year to spray around my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ken M.
02/2012
5.0
pest control
  + -1 more
They were good. They were prompt and professional. The price was actually pretty good too and probably a little more than others too; but they dealt with the initial part of the system where the insects go through the piping in your home. I call them to handle such situation.
Description of Work: I hired HomeTeam Pest Defense for pest control service on the 24th of February.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lessie E.
06/2011
5.0
pest control
  + -1 more
They do a fine job, there have been no problems. They do all that I need them to do, I am satisfied with them.
Description of Work: They make quarterly visits and spray the exterior of our home, the foundation, along the fence line. I've only had to have them come in the house once and they came out right away. Everything seems to be under control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

kazimer W.
03/2011
5.0
pest control
  + -1 more
They knock on the door, even though we have a plug-in on the side of the house. They could just spray without coming in or seeing us, but they always make sure to come in to tell us what they saw. They go out of the way to inform you of what they find around the house. Sometimes, we'll call them between visits if we see some extra pests. We have been using them for about three years.
Description of Work: We use them for pest control for our house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald L.
02/2011
5.0
pest control
  + -1 more
They actually lowered the price for us when they finished the job with less labor than expected. Having tried other termite exterminators in the past I would recommend going with these guys first.
Description of Work: They made a good first impression. Time will tell as far as the termites go, but the person they sent out was far more competent than their competitors. They also showed a good deal of integrity. I am only talking about termites here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Quinton M.
10/2010
2.0
pest control
  + -1 more
I needed a pest control company and immediately sought Angie's List for several companies. I contacted three companies, all three contacted me within the same day but this company's overall price for services quoted appeared to float to the top of the competitoin. I made an appointment for 9:00 am on October 25, the company called me the prior Friday to confirm our appointment at 9:00 a.m. I have a dog so it was important that this time be set as I had to have her out of the house before the exterminator arrived. After TWO hours of waiting I had my dog returned because I did not think they were coming. Just as my dog arrived, so did the exterminator! He told me that there was a "window" of time between 9:00 and 11:00. I assured him that this was not was was relayed to me. Because my dog was now home I asked that he spray the exterior and schedule for the interior. Prior to him leaving, we scheduled for Saturday, October 1, today. On Monday, September 27, I contacted their offices to explain the situation. The individual on the other end of the phone was quite apologetic. He asked if I would like to confirm another appointment. I explained that I needed to be at an appointment by 10:00 on that Saturday and if possible could I have the first appointment, which was at 8:00 a.m. He assured me that the exterminator would be at my house by 8:00 a.m.. They never kept their appointment and they have not called to either apologize or return my calls regarding a refund. It is my opinion that they are very acommodating to get your business and difficult to work with once they get it. As we all know, Saturday's are an important time to get things done we are unable to do during the week. It is apparent that this company doesn't understand the importance of promptness, especially on a weekend. I would never recommend this company to my family or friends.
Description of Work: They were hired to perform routine pest control in and around my home.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$90

Cathleen M.
09/2010
5.0
pest control
  + -1 more
Fantastic! They call ahead to tell me what day they are coming -- I can adjust it if its not convenient for me --
Description of Work: Home Team comes 3 times summer, 2 times winter, charges ONE price for guarantee of ALL types of bugs, and guarantees work between applications. They do an excellent job! Have had service for 2010, have had them come back ONCE to reapply in front of house and they were extremely prompt. I live in new construction area and there is a lot of ground being moved around in the area. I see LOTs of dead bugs on the parameters of my property but not in my house!! Since they cover all types of bugs it works out cheaper than some of the other companies who charge crickets plus scorpions plus ants plus ..... well -- you get it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cathleen M.
03/2010
5.0
pest control
  + -1 more
Technician was very friendly and professional, came promptly, explained process thoroughly. Very pleased with his services.
Description of Work: Pest Prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

VICTOR V.
11/2009
5.0
pest control
  + -1 more
We have a service contract with them. We use them because that's what the neighborhood uses and we have stuck with them. The gentleman is very nice. The amount we spend is for every three months.
Description of Work: The pest control company comes out every couple of months and sprays the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Marilyn G.
05/2009
5.0
pest control
  + -1 more
The sales person was most accommodating. The technician arrived on time and carried out his work efficiently and with the greatest of courtesy. When he completed the treatment, he went over the service agreement and explained everything completely. He presented me with a folder containing additional information, which has been helpful as I am a new homeowner in this area.
Description of Work: Treated all main entry points, exterior and block walk,meter boxes, windows, interior courtyard, injected tubes and treated cracks and crevices. Targeted spiders, crickets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Mike and Betty H.
06/2008
3.0
pest control
  + -1 more
Negotiated the price from 90 down to 80 dollars for the pest and 50 quarterly for the yard. It's an OK service. They are no worse than the other guys. I think the women in the office are better than the guys who come out.
Description of Work: They spray for weeds. Spray a pre-emergent and for pests quarterly.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$60

RAMON M.
09/2007
5.0
pest control
  + -1 more
They were very thorough and the same person comes out every time so we are familiar with him. He is very trustworthy. He comes and gets the job done and there are never any problems.
Description of Work: They fumigated the outside of our house for termite prevention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

IVETTE N.
09/2007
2.0
pest control
  + -1 more
I am not going to renew my contract with the company. The spray is supposed to last for three months. I always see bugs after a month. They did not come for their scheduled visit in June and tried to charge me. I feel like I am wasting my money.
Description of Work: I have crickets, spiders, and ants that I had Home Team Pest Defense to get rid of.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$77

JOHN M.
09/2007
5.0
pest control
  + -1 more
They do a good job and there are never any problems. They are accurate and make sure to answer all of my questions. They are thorough and do a great job. They are a good company and I would recommend them to anyone. They have good prices as well. I pay for the service monthly.
Description of Work: They come once a month and spray the and outside and inside of our 3000 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

DONNON B.
09/2007
4.0
pest control
  + -1 more
The work that is done is excellent. They are very productive and reliable. The service looks great and I would recommend them to other people any time. They are always on time and make sure to answer all of our questions. They are a great company to work with as well.
Description of Work: They come once a month and spray for household pests outside the perimeter of the house which is 4479 square foot. We pay quarterly for service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

DEE & BILL W.
09/2007
4.0
pest control
  + -1 more
Homeguard is relatively a new company but so far they are pretty good. I like them especially because they put out granules. The old pest control we hired didn't put out granules. Homeguard is not perfect but they are OK.
Description of Work: Homeguard treats my home once a month for spiders, ants, cockroaches and scorpions on the inside and outside for a monthly fee.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35

MARCY G.
06/2006
5.0
pest control
  + -1 more
Hometeam is professional and always contacts me to remind me of when it is time to spray. After they treated my home I called a few weeks later to let them know I still saw bugs inside. They made another appointment to re-treat my home at no additional charge. This has happened previously, and they always re-treat to my satisfaction.
Description of Work: Sprayed pest tubes in exterior wall of my home (Hometeam has a patent on this technology). They sprayed outside only. The $320 is for the entire year of service (4 times a year).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

09/2004
5.0
pest control
  + -1 more
HOMETEAM IS A GOOD COMPANY TO WORK WITH. THEY ARE VERY EASY ABOUT SCHEDULING. THEY ARE VERY COURTEOUS WHEN VISITING.
Description of Work: MONTHLY CHECK TO MONITOR TERMITE BAIT. ALSO MONTHLY MAINTENANCE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309
    • 1(current)
    • 2

Contact information

8581 W Kelton Ln Ste 201, Peoria, AZ 85382

www.pestdefense.com/phoenixwest

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Lawn Fertilization & Treatment

FAQ

HomeTeam Pest Defense is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

HomeTeam Pest Defense accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, HomeTeam Pest Defense does not offer free project estimates.
Yes, HomeTeam Pest Defense offers eco-friendly accreditations.
No, HomeTeam Pest Defense does not offer a senior discount.
No, HomeTeam Pest Defense does not offer emergency services.
No, HomeTeam Pest Defense does not offer warranties.
HomeTeam Pest Defense offers the following services: We offer comprehensive pest control services and termite treatment plans for residential, commercial and managed properties and this includes servicing the Taexx built-in pest control and Sentricon termite elimination systems. We treat for ants, silverfish, earwigs, spiders, bees, wasps, scorpions, cockroaches, fleas, mosquitoes, bed bugs, rodents, subterranean termites, bees, weeds and more.
Snakes & wildlife animal removal

Contact information

8581 W Kelton Ln Ste 201, Peoria, AZ 85382

www.pestdefense.com/phoenixwest

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed