Here at Gaia CS we want to always exceed our customers expectations which is why we always go above and beyond to ensure your home or business is more then just clean..We train our staff to organize as they clean, to leave special touches in every room they touch, and to double check every inch of their work to ensure nothing is overlooked. Using 100% Natural and Non-Toxic Products manufactured by us, your home will be sparkling clean the healthy way! Each and every job will be overseen by a managing supervisor to ensure quality service every time.
I was not as satisfied with the second service. They unplugged things and didn't plug them back in. Things were not put back how they were. I asked for the same group and no more than 3 people. They promised and then they showed up with 4 people. It was to much to keep with.
Description of Work: They cleaned my house a second time.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$210
Response from Gaia Cleaning Specialists
We always send a team of 3 or 4 people out depending on how our day is & we don't show anywhere in our notes that this client requested only 3. However, if she had requested that, we cannot promise that's what she'll get because we have to send as many as our schedule needs. We feel that she was mainly unhappy this visit out because we didn't do extra time for her free of charge. We request clients to let us do our job, when they are following us around it presents distraction. Every client is given the opportunity to do a final walk thru to point out any areas of concern. Mother Earth Maids Staff
Franki R.
01/2016
4.0
house cleaning
+ -1 more
It went okay. They were a little late. They really didn't speak English that well. There were a couple of glitches. I would recommend them. They weren't perfect but they were good. The workers were okay. The major problem was their communication because they didn't speak thorough English. Other than that, it was okay.
Description of Work: I purchased a "Big Deal" for Mother Earth Maids. It was for the deep housecleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$169
genevieve A.
01/2016
5.0
house cleaning
+ -1 more
It worked out excellent! They were very polite, fast, and very good. I will definitely use them again.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marcus N.
01/2016
5.0
house cleaning
+ -1 more
I absolutely love Mother Earth Maids. They save my weekend for me--instead if cleaning, I am no longer spending my time off doing housework. They clean my bathrooms, sweep, mop, clean windows, wipe baseboards, vacuum, dust, change linens on the beds, make those beds, clean my patio doors--everything, each week. Never had any issues, and have always been happy.
Description of Work: We use MOther Earth Maids for a weekly clean of our house. We initially had a "deep clean" which took additional time, but I could not believe just how good of a job they did. We hired them the following week to clean weekly, and a professional team of 3 people come each week to maintain a exceptionally clean house. We have used them for almost 2 years now, with absolutely no issues. They will do whatever you need them to do we have them change the linen on all the beds for us each week in addition to cleaning. Great, caring, first rate team that will always let you know what is going on---they call us when they are late, or if they can come early if a job is cancelled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Kathy W.
12/2015
3.0
house cleaning
+ -1 more
We did call within 24 hours and the service sent someone out to replace the refrigerator into place. ?That was all that was done even after our concerns were voiced.
Description of Work: We used this service last year and were very pleased but this year we were very unhappy! Several things were not done correctly; the refrigerator was pulled out and left out of place (we had to have them come back and place it back into place), several of my plants had parts broken off of them and just left on the counter, multiple things were not put back were they belonged, the water was left on in the yard and not discovered for 24 hours. These are just a few of the things that were of concern. Some things were done that had been requested not to be touched. We are very unhappy with this service!
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$189
Response from Gaia Cleaning Specialists
We wish for all clients to contact us within 24 hours of provided service to rectify any complaints immediately! Had we known there were items of concern we would have made them right. Although we strive to achieve 100% client satisfaction outside issues sometimes interfere, as do scheduling errors happen. This happened to be a rough week for our cleaners, and any oversights would have been immediately corrected had the client informed us. Please always let our staff know when standards are not up to are usual quality, our promise is we will make it right!
Elaine G.
12/2015
5.0
carpet cleaners, hauling services, house cleaning, moving companies
+ 2 more
Great! They arrived on time, went above and beyond cleaning the entire place lifting area rugs and cleaning under them. They even moved furniture.
Description of Work: Did an excellent cleaning job for a move in and i will use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Linda D.
11/2015
1.0
house cleaning
+ -1 more
Mother Earth Maids did a move in detailed cleaning of our home. They worked hard and left the place sparkling. I subsequently scheduled a regular bi weekly cleaning with them on a specific day and specific time. When the day came, they were not here at the appointed time, i called the office. They said they had emailed me that morning as they had a cancellation and wanted to come to my house 2 hours earlier than the scheduled time. I did not check my emails, but if I had, that would not have worked for me as I am a busy professional woman who works from her home office and my schedule is tight. When I told them that i had expected them at our agreed upon time, they wanted to re schedule for much later in the day. Again this did not work for me. It seems they wanted to fill their vacant time and forfeit my agreed upon time or expected me to basically dance to their tune! When i called the owner to complain, I expected to speak to the woman who supposedly owns the business, Natalie Miranda. Instead I got a man who spoke with a heavy accent, talked and did not listen. Sorry, I can't work with their business model. I won't be calling them again as they are unreliable.
Description of Work: Initially the provider detailed cleaned our home.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$169
Response from Gaia Cleaning Specialists
We would have happily been at the clients home at requested time and day had she EVER confirmed the discussed day and time. We originally sent her an email prior to the scheduled day, asking of the opening we had available was good for her schedule with NO reply.. Since we always give the clients a courtesy hold on spots especially if they want to begin regular service the spot was held until Monday. We then sent an email asking if she still wanted the space and if she was able to move up earlier due to a cancellation, still no response. At this point we do not wish to send a crew to a clients home and either disrupt them or have them not want us there, which would anger many people to show up unexpected..therefore the office booked another client in the opening..As soon as we received her call shortly after 2:30 we offered the later time..when she said that would not work we cancelled the other client and sent the team to clients home. They arrived right around 3pm..In turn the client requested we give her a free cleaning..We were not able to do this as the fault was not ours..She was very unhappy and requested to speak to the owner..We explained to her the owner was unavailable, she had 2 very sick children and a 2 week old infant, So normally when able to take calls that was not the case this day. The client did not care and said she spoke to the owner no one else..Since the request was made very direct; the owner had her husband (and 50% owner) call and discuss the options with the client instead. We try and be as fair as possible, the position that we were in to show up not knowing if we were expected would get us into a lot of trouble and the client simply did not understand this..We are very sorry when things don't go as smoothly as everyone would like; and wish her the best in finding a more suitable choice for her cleaning needs, and thank her for giving us the opportunity to service her.
Nikki W.
11/2015
5.0
house cleaning
+ -1 more
I cannot begin to tell you how "BEYOND PLEASED" I was with the professionalism, the promptness in the time they said they would show, the details in which they cleaned, and how pleasant all of the people working here were. I felt very comfortable with this group, and I will continue to do business with them in the future. They went beyond my expectations. Even my husband couldn't say enough good things about our cleaning crew. I'm considered a good housekeeper, but my age has slowed me down quite a bit. They found areas that I had not seen and I was surprised how much I had not maintained, but these guys seem to find every nook and cranny and cleaned it spotlessly. I can honestly say I was IMPRESSED with EVERYTHING they did. They were kind accommodating, and pleasant to me, and I can't tell you how much I appreciated them. if anyone is considering using a house cleaning service, I HIGHLY RECOMMEND Mother Earth Maids. THANK YOU, THANK YOU, THANK YOU Mother Earth Maids for the crew you sent to my place. I would appreciate using this same group of people in the future, since I felt so comfortable with them. Nicole
Description of Work: The provider gave us first time cleaning service in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Steve G.
10/2015
1.0
hauling services, house cleaning, moving companies
+ 1 more
Provider sent me a email. I responded and the work was never started. I moved furniture and emptied the house in preparation of their service. They never responded back to me and never started the job. Its been almost 30 days since I purchased the service. No results yet.
Description of Work: nothing never showed up
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$166
Response from Gaia Cleaning Specialists
We apologize for the inconvenience, we did not see that you replied to our message and unfortunately Sahuarita, AZ is out of our service area as well as Green Valley. We will get in touch with Angie's because you shouldn't be able to purchase a special since you are out of our service area. Again, we are very sorry you were inconvenienced! Mother Earth Maids Staff
Johnny O.
10/2015
5.0
house cleaning
+ -1 more
They arrived on time and did an outstanding job in cleaning the house. We will use them again.
Description of Work: Deep House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Robin L R.
10/2015
5.0
house cleaning
+ -1 more
Wow, they've done everything. I have an older house with older appliances, tub, toilet, cabinets etc., so there was some scrubbing involved. They cleaned my entire refrigerator and freezer, wiped down my cabinets, mopped floors; dusted the ceiling fans, lamp shades and normal dusting; cleaned the microwave, vacuumed, cleaned the entire bathroom. They even rearranged my book case as I asked, and they took out the garbage. I've had 2 different crews and they both did an excellent job!! One was a little early, one a little late(10 min), but they both called ahead to let me know. I good with that. If they have questions-they ask, otherwise I stay out of their way and let them work. I'm very happy with Mother Earth Maids and have another appointment scheduled. Thanks to the 2 crews that cleaned my house. It was a lot of work. Robin Reed
Description of Work: Deep cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Tom S.
10/2015
5.0
house cleaning
+ -1 more
They did all that we asked and more. Since the time went over, and we had added some additional things we wanted done, there was an additional charge but we were happy to pay it since they really did all the things I absolutely hate doing (cleaning blinds, baseboards, fans, etc). Will definitely use them again! Fantastic job!
Description of Work: Excellent deep clean of the house....we are very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Johanne M. H.
09/2015
3.0
house cleaning
+ -1 more
At this time, I regret even going on line to find a company. I can not hire a different team unless Angie's cancels that $169 charge. ' I don't mind losing my membership fee even though I will not try Angies again, but I feel Angie's should not have processed the payment at all since they of course already knew that particular company could not work within Sahuarita. They could have told me up front that the cleaning company I paid for was not operating in our area and I could have made other arrangementsl I do thank Nicole, Ken, and Mariana for being so kind while I was so confused; Johanne Hart
Description of Work: I paid my 169 to Angie's list but then the confusion set in, I had trouble following the regime on line, but tother Earth Maids team who expected to clean my house, told me they did not service homes in Sahuarita . The three people on the phone were courteous and referred me to mother earth maids, who told me they weren't allowed to service Sahuarita. Nicole was especially kind and I have to realize I am not comfortable doing business on a computer.
Rating Category
Rating out of 5
value
5.0
professionalism
3.0
responsiveness
3.0
$169
Cassandra M.
08/2015
5.0
house cleaning
+ -1 more
A wonderful team came into my house and were a cleaning whirlwind. They paid attention to detail, did all kinds of extras (fan, fridge, microwave, etc.) that I didn't get with my former solo housekeeper, and were discreet, cheerful, and friendly. They brought all their own products and supplies and I had nothing to do but stay out of their way!
Description of Work: Housecleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Marcee K.
08/2015
5.0
house cleaning
+ -1 more
They arrived on time and worked until the house sparkled.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Jeanette H.
08/2015
2.0
house cleaning
+ -1 more
They sent me 4 people instead of 3 which means I would have less time. I told them the windows were done, and they cleaned them anyway. They kept forgetting things. I kept trying to monitor what they were doing so they wouldn't' pack up and leave before I was able to verify their work. They did the ceiling in the bathroom after doing the counter. They completely forgot the floor in my master?bedroom closet and bathroom. They used a vacuum, so they didn't really sweep. The mopping of the floor only included a rag on a stick. There was no furniture, so they just needed to dust the floors and counters. When I would?advise them that they did not do something, they would tell me they forgot and then came back and did it. When I move in to a house, I want things spick and span, and I told them that when I contacted them.?I called them and they said they would give me 15 more minutes, but they did not. They packed up and left.
Description of Work: I purchased a Big Deal with them for a deep housecleaning for $169.00.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$169
Response from Gaia Cleaning Specialists
We did send a different team out the day after this client was serviced and corrected all issues so they were satisfied. The team that was sent out the first time misunderstood that windows had already been done, they thought the client was asking that they clean them. We use a vacuum on hardwood floors as it's more effective and doesn't spread dust and allergens into the air. The rag on a stick was actually a mop pad on a mop head and we use this so we don't spread germs from one house to another. We always send a team of 3 or 4 people, we cannot guarantee one or the other since scheduling varies and some days require extra staffing. Mother Earth Maids Staff
Rachel J.
08/2015
3.0
house cleaning
+ -1 more
I was happy that they made things cleaner, but still felt that I had to go back and finish jobs. They didn't do some of the things I asked for and said that it took too long to do things, some of which I hadn't asked for. They were good in general, but I feel like I have to pay just as much again and hope that they get other things cleaned on a next visit.
Description of Work: They did a general cleaning of a large portion of my house.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$160
Diana G.
08/2015
5.0
house cleaning, moving companies
+ 0 more
I had Mother Earth Maids clean my house after having old tile removed from about 2/3 of my house and then having new tile installed. There was a significant layer of tile dust on everything in the house after all of the tiles or was completed. They did a great job of removing the dust and taking the house from looking like a construction zone to a home. I was pleased with their service!
Description of Work: A deep cleaning of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Susan W.
07/2015
5.0
house cleaning
+ -1 more
Three of the hardest working women I've ever met!
Description of Work: Very thorough deep-clean of my very dirty housee
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Theresa H.
07/2015
5.0
house cleaning
+ -1 more
Three cleaners showed up on time and worked until they finished. They wanted to make sure I was satisfied before they left. They were very thorough and I would use them again without hesitation.
Description of Work: Move in cleaning service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$245
Tammy G.
07/2015
5.0
house cleaning
+ -1 more
They did an Excellent job cleaning, it looks great now. But I didn't like that they called my husband at the end and said he needed to pay another 30.00 because it took them a half hour longer. I was in a location my cell phone didn't work.
Description of Work: Cleaned an empty house that had just been moved out of.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Diana H.
07/2015
3.0
house cleaning
+ -1 more
I would not call what I got deep cleaning, it was more of once over.
Description of Work: deep cleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$185
Julie W.
07/2015
5.0
house cleaning
+ -1 more
We used Mother Earth Maids to help clean our new home prior to our moving in. The whole process was great. The scheduling was easy and super follow up via phone, email and text messaging. The night before our cleaning we recvd a reminder text and the team called the morning of to ensure arrival. The team was super! Very nice and worked very hard as we had a home that had been vacant for 2 years and was 3700 Sq feet - lots of spider webs and dust as you can imagine after being empty for that long. The team of 4 cleaned for a full 4-hours and completed all the requested jobs - cleaned all the cabinets inside and out, cleaned the windows inside and out (for those accessible via patio), cleaned our window tracks, ceiling fans, inside/out of all appliances - and much more!
Description of Work: Move in cleaning service for our new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Bruce H.
06/2015
5.0
house cleaning
+ -1 more
The crew arrived on time. I walked them through the house to show what had to be cleaned. After that, they took off in all directions doing an exceptional job. Ceiling fans, top of cabinets, inside of cabinets, window sills, carpets, floors and medicine cabinets. All spotless. I thought I would have to replace contact paper in the cabinets and drawers before Mother Earth Maids came. After they completed their job, the contact paper looked brand new. I would not hesitate in recommending them to friends and family and would definitely use them again.
Description of Work: Mother Earth Maids cleaned our house from top to bottom in preparation of our move and selling of the property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$248
Brenda B.
06/2015
5.0
house cleaning
+ -1 more
It went very well, except my mother gave them the impression that I did not want my master bedroom/bath cleaned (their English was very limited.) So, be sure to make instructions very clear to the person you make arrangements with.
Description of Work: They cleaned three rooms, kitchen and bathroom, cleaning things I never would have realized were there.
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Entertainment/Parties,
Car Washes,
Auto Detailing
FAQ
Gaia Cleaning Specialists is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Gaia Cleaning Specialists accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle