Experienced with all services and repairs associated with pools and spas including pumps, filters, heaters, automation, and more. We also do installations and upgrades.
Weekly service kept our pool in great condition; special emptying and refill process went well. Nice people, good prices.
Description of Work: Routine weekly maintenance; parts and repair; emptying and refilling pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William B.
06/2017
5.0
pool cleaners
+ -1 more
New motor installed as promised. Weekly service has been great.
Description of Work: Needed new pool filter motor and weekly service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Glenda G.
09/2016
5.0
pool cleaners
+ -1 more
Perfect -- very satisfied.
Description of Work: Installation of upgraded technical equipment. We also use Blue Point for pool maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Robert D.
07/2016
5.0
pool cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Lloyd N.
08/2015
1.0
pool cleaners
+ -1 more
Ask for an estimate on a pool pump I had purchase on line. Was told that Bluepoint would only install pumps purchased from them.
Description of Work: Spoke on phone.
Rating Category
Rating out of 5
Response from BluePoint Pool Service LLC
We do not install equipment purchased online. This violates our agreement with the manufacturers. We cannot offer the same warranty on products not purchased through us. We strive to offer the very best service and install only the best equipment. Our reputation with our customer and our vendors is a top priority.
David P.
07/2015
5.0
pool cleaners
+ -1 more
BluePoint Pool Service was very knowledgeable, punctual and professional. They repaired the pump for our backyard fountain/waterfall. We've used other pool service providers in the area and were not pleased with the service or the price. We will definitely calling BluePoint for future maintenance and repairs!
Description of Work: BluePoint Pool Service repaired the pump for our backyard fountain/waterfall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Richard W.
01/2015
5.0
pool cleaners
+ -1 more
As always, Bluepoint provided excellent service. Although we perform our own daily/weekly pool cleaning and maintenance , we always call Bluepoint when we need specialized services. Gary, the service manager and all technicians are knowledgeable, professional, and courteous and take the time to answer all questions and do the job right. We have been using Bluepoint for years and will call them in the spring to schedule an acid wash and descaling. They are simply the best.
Description of Work: Replaced Pool/Spa Heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim P.
12/2014
5.0
pool cleaners
+ -1 more
Gary showed up on time, examied all the components and we decided it was best to replace the whole unit. I haven't done that yet, but when I do, I'll ask Gary to do the work.
Description of Work: Gary came out and gave me some advice on repairing or replacing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim M.
12/2014
5.0
pool cleaners
+ -1 more
Great! Had to special order parts (my filter is about 20 years old and not manufactured any more).
Description of Work: Replaced connection to manifold in pool master filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
David B.
11/2014
5.0
pool cleaners
+ -1 more
We developed a bacterial problem in the spa. We went to the spa retailer who sold us the spa. Their recommended treatment did not work. We then called BluePoint due to their high rating on Angie's List. BluePoint sent a representative the next day. He collected a sample of the water, which BluePoint analyzed in their shop. They recommended two actions to treat the problem. BluePoint offered to send his personnel to treat the water, but recommended we do it ourselves, due to the ease of treatment and relative low cost. We followed the instructions and the treatment worked as suggested.
Description of Work: BluePoint's service rep collected a sample of water from our spa. The company analyzed the water and recommended a treatment to clear up a bacterial problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
James R.
10/2014
5.0
pool cleaners
+ -1 more
They did a great job. Everything went as expected. The service man was very professional. We always use this company when we need something done with our pool.
Description of Work: Emptied pool water to eliminate calcium build-up, so we could refill the pool with new water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mark K.
05/2013
4.0
pool cleaners
+ -1 more
Just purchased home, inclusive of a Home Warranty, with pool coverage. The fitting on the side of the filter was spewing like a small fountain last week. They came out fairly quick (under 48 hours); had to order a part, and returned on Friday of that week to replace the split spacer. The next day, the pump stopped running altogether. It was the holiday weekend, so we did not get a response from the Home Warranty company. With the follow-up call on Tuesday, the same repair tech came out today (Thursday), and he was able to troubleshoot the issue to a failed capacitor on the back of the motor. It was fixed in about 8 minutes ! If I don't maintain the warranty, I will simply call these guys when I need help. If I do, I'm happy knowing that this outfit will likely be handling the calls !
Description of Work: 2 recent service calls for issues with the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Robert J. D.
04/2013
5.0
pool cleaners
+ -1 more
Men were professionals. They came, explained the problem, did the job perfectly. What more could I ask?
Description of Work: They replaced a leaking pool filter, on time at estimated cost. Great to work with.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Tabitha P.
10/2012
5.0
pool cleaners
+ -1 more
The address and home build dates below are fake; the list doesn't need to know them.
Description of Work: The technician knew exactly what he was doing. We needed help in using a hot tub that came with our house and that came with no instructions whatsoever--even verbal ones from the previous owner. The technician went right to the problem, cured it, and explained to us in clear English how we should operate the thing in the future. It was an excellent experience, and I recommend Spa Equipment and Repair highly. The base rate for the call was $78 an hour. The technician worked about an hour, and we gladly paid him the base rate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
James R.
01/2012
5.0
pool cleaners
+ -1 more
We've used Mike's Pool Service before and they were great, as usual. I called them because my pool motor sounded like it was on its last legs and my air bleed valve was not working correctly. My call was promptly returned and they came out in two days, which was fine. The air bleed valve and one other valve were both lubed and reinstalled. I was told how I could stop the pool motor from vibrating and that id did not need to be replaced. I followed the instructions, the pool motor vibration stopped and I did not need to replace the motor, saving me a lot of money. I was very pleased.
Description of Work: Two valves were lubed and I was instructed in how to stop the pool motor from vibrating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Katherine S.
08/2011
4.0
pool cleaners
+ -1 more
I had a green pool before they worked on it. Their prices are reasonable. So far he has been very good. I now have a blue pool!
Description of Work: They service my small pool.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
James R.
09/2010
5.0
pool cleaners
+ -1 more
Mrs. Mike (Sue) took my call and was very helpful and efficient. The service was excellent. Ron was the repairman. He came when he was supposed to and completed the repair. He was very pleasant and informative. The price was a little more than quoted, but that is because Ron discovered the pump motor mounting plate was also damaged and needed to be replaced. I will use them again for pool repairs.
Description of Work: Replacement of pool motor and mounting bracket.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$489.99
elizabeth M.
06/2010
5.0
pool cleaners
+ -1 more
They are the bomb; they are fantastic. They are absolutely five stars. The person who arranges the service calls refers to herself as Mrs. Mike. She is really, really professional and really good. Their people showed up when they were supposed to show up. They did a great job and we are really enjoying our pool. We are going to use them again and again and again. There were no issues at all and they really exceeded our expectations. We have a small issue on our pool and we are going to use them for that.
Description of Work: We used Mike's Pool Service & Repair to replace the motor. They did a complete overhaul on the mechanics of our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
ROBERT S.
04/2010
5.0
pool cleaners
+ -1 more
Ron, who did the work, was forthright, honest and hard working. We had been told by our previous provider that our equipment was so out of date that much would have to be replaced. Ron came to the house, apprised the work, and got to it. We have a whole new sense of confidence.
Description of Work: Major service call: Thorough inspection; New mother board for the remote; new cleaning filter; replaced locking top on filter cylinder; cleaned jets;
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$740.75
ANN K.
03/2009
5.0
pool cleaners
+ -1 more
They are excellent and accommodating. They seem very honest. Also had great advice.
Description of Work: They fixed our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Harold H.
12/2008
5.0
pool cleaners
+ -1 more
Show up a 7AM the first time to discuss the repairs and completed work within a week.
Description of Work: Hot tub needed controller replaced and new Ozone generator.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Carrie T.
05/2008
5.0
pool cleaners
+ -1 more
Appointment was scheduled within 2 days and arrival was prompt. Two service men performed the work and were finished within an hour. Very polite and professional.
Description of Work: Diagnosed problem with pool pump pressure and fixed the problem, as well as an existing leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Katrina C.
10/2006
5.0
pool cleaners
+ -1 more
These people are great! They show up on their scheduled date and time every week. They always call if they see there might be a problem with our equipment. They always ask if we want them to fix the problem or if we would like to fix it ourselves. Our pool motor shut down on a Sunday this past year. Mike was not due to come out for another 6 days. I called him to let him know we were having problems,he was kind enough to come over that day. He worked for over 3 hours in the hot Arizona sun (108 degrees). He did not have the parts to fix the problem that day. However the first thing the next day he was there and had the pool up and running in an hour. Mike was concerned that if we did not get the motor running we would run the risk of having to drain the pool, and that would mean being without our pool during the hottest time of the year. They have great all around customer service. They are even great with our dogs, if the dogs are out they take the time to pet them and play with them.
Description of Work: Mike's company services our pool on a weekly basis. He checks water levels and chemical levels and ensure the pool and spa are free from algae.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
07/2006
5.0
pool cleaners
+ -1 more
THIS IS AN EXCELLENT COMPANY. THE PRICE WAS LOWER THAN I HAD EXPECTED AND THE QUALITY OF THE WORK WAS EXCELLENT. THEY WERE PUNCTUAL AND PROFESSIONAL. THEY WERE OVERALL AN OUTSTANDING COMPANY.
Description of Work: THIS COMPANY FIXED OUR POOL FILTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
07/2006
5.0
pool cleaners
+ -1 more
WE WERE VERY PLEASED WITH THE WORK DONE. ASIDE FROM BEING VERY FRIENDLY AND PROFESSIONAL THEY EXPLAINED EVERYTHING THAT WAS WRONG WITH THE POOL. THE PRICE WAS GREAT AND I WOULD DEFINITELY HIRE THEM AGAIN OR RECOMMEND THEM TO ANYONE.
Description of Work: I HAD TO HAVE THEM COME OUT AND REPLACE THE MOTOR IN OUR POOL PUMP.
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*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
BluePoint Pool Service LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
BluePoint Pool Service LLC accepts the following forms of payment: Check,MasterCard,Visa
No, BluePoint Pool Service LLC does not offer free project estimates.
Yes, BluePoint Pool Service LLC offers eco-friendly accreditations.
No, BluePoint Pool Service LLC does not offer a senior discount.
No, BluePoint Pool Service LLC does not offer emergency services.
Yes, BluePoint Pool Service LLC offers warranties.
BluePoint Pool Service LLC offers the following services: Experienced with all services and repairs associated with pools and spas including pumps, filters, heaters, automation, and more. We also do installations and upgrades.