Trilogy Pools Service & Repair, LLC

Pool and Spa Service

About us

*** New Special for 2024 weekly pool cleaning for only $119 per month *** Traditional skills combined with superior technique and expertise – that’s what seperates us from the rest. We are proud to say most of our jobs are referral business from satisfied customers. Whether it’s a customized job or for our standard services, you can rely on us! At Trilogy Pools Service & Repair, we offer a full range of services to meet your needs. Find out how we can help you today! With significant experience in the industry, our highly- skilled, knowledge employees will go above and beyond to complete your job.

Business highlights

17 years of trusted experience

Services we offer

Weekly starting @ $119 per month. New equipment installs. APS/SRP rebate certified. Variable speed installs. Equipment upgrades. Green pool clean up. One time visit vacation services. Salt cell systems/conversions. Pressure washes, acid wash, tile cleaning chlorine wash. Repairs, plumbing, parts, motors, cleaners, remodels and much more.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Zelle

Photos of past projects

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1-15 of 15 reviews

Susan E.
08/2021
5.0
pool cleaners
  + -1 more
Demo crew were great hard workers! Jose did a beautiful job resurfacing the deck and the new tile transformed our pool! Nicole kept us informed when crew would be coming and for the most part they were on time. Anthony made sure our concerns were addressed and taken care of. Thanks Trilogy Pool for an amazing job!
Description of Work: Complete pool remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$16,000

Response from Trilogy Pools Service & Repair, LLC
Thank you for your kind words [Member Name Removed] it was a pleasure to work with you and look forward to work with you in the future.

Garrett R.
07/2020
5.0
pool cleaners
  + -1 more
10/10 professional and friendly - really great job all the way around!
Description of Work: They were great and on time, sent me updates, they fixed all the repairs that were necessary for cheaper than my other quotes.
Rating CategoryRating out of 5
Yes, I recommend this pro

Leanor R.
07/2018
5.0
pool cleaners
  + -1 more
Originally, I thought I needed an acid wash. Upon arrival, technicians told me I only needed a chlorine wash, and informed me that too many acid washes wasn't good for the life of the pool surface. I found this to be very professional considering they were now offering a service which was quite a bit less expensive than the one I had thought I needed. They were honest, professional, and effective!
Description of Work: chlorine wash of entire pool and spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Anton K.
05/2018
5.0
pool cleaners
  + -1 more
Absolutely fantastic!!
Description of Work: Continual full pool services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan M.
11/2017
5.0
pool cleaners
  + -1 more
Amazingly well! Anthony at Trilogy is the most effective and efficient pool service I have ever used. I have referred him to friends and family. Everything they did was much less expensive than I was expecting and resolved at a higher level than expected! Awesome
Description of Work: Pumps were not maintaining pressure and equipment was not functioning properly. Once that issue had been resolved successfully, I had them change out my salt cell system. This work was also done efficiently and successfully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ezra H.
10/2017
5.0
pool cleaners
  + -1 more
Not only did Trilogy get my green pool back to clear blue but they did it in a decent amount of time. I am very pleased that Trilogy Pool Service was able to get my pool back to working condition in a short amount of time.
Description of Work: My pool was green and needed to get back to clear blue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doris R.
07/2017
3.0
pool cleaners
  + -1 more
Anthony started, had to leave early several times, leaving a puddle of mush in the pool for days, that dried up. I was worried it would stain the pool, but waited patiently. A 2 day project took weeks to complete. I paid him. I filled the pool. We could not get pool pump started and was recommended I get a new pump. They sent me estimate on new pump. I questioned the price of the motor and seems they were offended that I raised such questions. Was suppose to come back and add chemicals to water, but did not return
Description of Work: I had emptied pool, cleaned it before I called Trilogy. We decided pool needed acid wash. It would take 2 days to complete.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$500

Response from Trilogy Pools Service & Repair, LLC
We value are customers and are always disappointed to hear a customer is not happy, we do feel we completed the acid wash in a timely manner. Unfortunately when we went to start up the pool motor it did not turn on and needed to be replaced, in which we could not add the start up chemicals. So we gave an estimate which you thought was high and you decided to go a different route. We did try to reach out to you again to see if motor issue had been resolved so proper chemicals could be added, but we received no response. We apologize for the experience you had as we have a high standard for our quality of work and appreciate the review as that is how we can improve our business. Best of luck -Trilogy Pools Service & Repair, LLC

irene W.
05/2017
5.0
pool cleaners
  + -1 more
Great! The crew was on time and did an outstanding job.
Description of Work: Pool re-surfaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

AMBER W.
03/2017
5.0
pool cleaners
  + -1 more
Anthony was great. He was prompt. He told me I didn't need a new pump but the gaskets were gone on the one I had. He took it, repaired it overnight and had it reinstalled the next day. He cleaned my pool with his manual vacuum as well.
Description of Work: Eval pool pump, clean pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Todd P.
03/2017
5.0
pool cleaners
  + -1 more
We have gone through 3 different companies trying to find a company that would do what they say (take care of our pool on a weekly basis.) Instead we had people tell us they were coming and never did, come when they were gall darn good and ready to come (after several calls) or one that came once, we paid and they never returned. I looked up Trilogy Pools on Angie's List and called Anthony, the owner. HE ANSWERED THE PHONE! We were off to a good start! He gave me an estimate (that he stood by) and scheduled an appointment to visit and assess our situation. He was professional and funny and understood my plight without badmouthing any other companies (The true sign of a GREAT professional!!) He gave me a date that he could start service and that's what he did. I plan on telling everyone who has a pool to contact him because all pool services are NOT created equal. Trilogy Pools does what they say they will, swimmingly!
Description of Work: We needed a reliable pool service to take care of our pool. Be here when they say they would, charge a reasonable price ( I didn't want the cheapest and I didn't want the most expensive) I need my pool to be clean because we live on a microfarm and I just don't have the time left in my day to clean and supply chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Trilogy Pools Service & Repair, LLC
Thank you for your feedback and kind words. We appreciate your business and look forward to meeting your swimming pools needs.

Debi O.
09/2016
5.0
pool cleaners
  + -1 more
Do call them because they answered right away and came out the same day because they knew we wanted to correct things asap. They explained each step and didn't require us to be there and available for each visit. Do call them because the pool now looks and actually feels better. We will continue to use their monthly maintenance services so we can truly enjoy our pool and we know it is not only clean but the water is safe to swim in!!
Description of Work: We just purchased a previously owned home with a pool. We tried to maintain it ourselves for about a month. When we called Trilogy they came out immediately and assessed the pool. They tried the easiest and least expensive corrections first and waited a day, came back and tried a little more. Once they knew what was truly needed they discussed items that needed to be replaced for maximum performance of our pool. They completed that work and now within a week our pool looks awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Christina D.
03/2016
5.0
pool cleaners
  + -1 more
Friendly, very professional, always punctual, affordable, quality work. I would highly recommend them.
Description of Work: Pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana T.
03/2016
5.0
pool cleaners
  + -1 more
They come every Thursday, they do a great job.
Description of Work: They do my pool chemicals once a week

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50.99

Daniel G.
08/2015
5.0
pool cleaners
  + -1 more
Very affordable, responsible and reliable. I would highly recommend this company they will go above and beyond.
Description of Work: Pool Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

shianne M.
08/2015
5.0
pool cleaners
  + -1 more
I will have Trilogy Pools come out this winter to do acid wash.
Description of Work: Adjusted chemicals to needs of pool. Brushed walls, skimming debris off water surface. Empty the skimmer and pump baskets. Pool looked great after services, Anthony was a very big help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    431 S. Stapley Dr Suite 15, Mesa, AZ 85204

    http://www.trilogypoolsaz.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed


    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    328433
    Trade License Locale
    AZ
    Trade License Authority
    Arizona Registrar of Contractors
    Trade License Expiration
    04/30/2026
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Trilogy Pools Service & Repair, LLC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Trilogy Pools Service & Repair, LLC accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Zelle
    Yes, Trilogy Pools Service & Repair, LLC offers free project estimates.
    No, Trilogy Pools Service & Repair, LLC does not offer eco-friendly accreditations.
    No, Trilogy Pools Service & Repair, LLC does not offer a senior discount.
    No, Trilogy Pools Service & Repair, LLC does not offer emergency services.
    Yes, Trilogy Pools Service & Repair, LLC offers warranties.
    Trilogy Pools Service & Repair, LLC offers the following services: Weekly starting @ $119 per month. New equipment installs. APS/SRP rebate certified. Variable speed installs. Equipment upgrades. Green pool clean up. One time visit vacation services. Salt cell systems/conversions. Pressure washes, acid wash, tile cleaning chlorine wash. Repairs, plumbing, parts, motors, cleaners, remodels and much more.

    Contact information

    431 S. Stapley Dr Suite 15, Mesa, AZ 85204

    http://www.trilogypoolsaz.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed