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The ReTile Store

Flooring Sales and Installation, Ceramic Tile, Kitchen and Bath Remodeling,

About us

The ReTile Store - Specializing in tile removal and installation. We offer Clean Tile Removal. The ReTile Store is dedicated to providing the best tile sales experience coupled with expert installation and great customer service. Our store is located in Mesa Arizona, but we services the East valley...Mesa, Fountain hills, Phoenix, Scottsdale, Paradise Valley, Gilbert and Chandler. secondary website: http://www.cleantileremoval.com

Business highlights

20 years of trusted experience

Services we offer

Tile Floor Installation, Tile Shower Installation, Tile on Counter Tops, Backsplashes, Wainscoting, Even Ceilings. Installation of Porcelain, Ceramics, Travertine, Natural Stone...

Services we don't offer

Carpet, wood, laminate and granite slab sales/installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
12%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-17 of 17 reviews

Herb S.
09/2015
3.0
flooring contractor
  + -1 more
/
Description of Work: Jesse returned my phone call promptly but could not tile bathroom floors until January....Needed work done sooner
Rating CategoryRating out of 5
Yes, I recommend this pro

Herb S.
09/2015
3.0
flooring contractor
  + -1 more
unknown
Description of Work: Jesse returned my phone call promptly but could not tile bathroom floors until January....Needed work done sooner
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric C.
09/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Jesse did a super job. Very nice job. Our shower is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Anita V.
07/2015
5.0
ceramic tile, flooring contractor
  + 0 more
If you want a beautiful floor and an immaculate clean up job - call Jesse. From the beginning, Jesse was professional, on time, and very knowledgeable about tile and the process. He had a few obstacles with installing our tile because the concrete poured by another company wasn't level and had already cracked in several places due to that company not installing expansion joints. Jesse was able to work with the floor he had, and compensated for the floor by grinding out the cracks and adding expansion joints to the tile itself. I was extremely pleased with the final results, the floor is beautiful. Jesse is a tile artist and perfectionist, and I wouldn't trust anyone else with my tile. I highly recommend him and will use him if I have any future tile projects.
Description of Work: I hired Jesse to install porcelain "wood plank" tile on the floor of our new patio enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,497

Chad D.
07/2015
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: ReTile removed our existing flooring, laid new porcelain tile, and upgraded the baseboard in our home. It went smooth and amazingly fast. From the first day we were very comfortable with each of the workers who were all very professional. At the end of everyday, the work areas were cleaned and our home remained dust free the entire time. We can't say enough good things about the owner, Jesse, who is meticulous, diligent, and passionate about his work. We feel that he treated our home like his own, and we couldn't be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,400

TODD AND CATHY H.
06/2015
5.0
flooring contractor
  + -1 more
Jesse was responsive and professional every time we spoke. His price was competitive. He showed up when he said he would. Beyond that, he completed the job ahead of schedule and was amazing at keeping the rest of the room clean and undisturbed. He had a crowbar in one hand and a vacuum hose in the other to be sure the dust wasn't flying around the room. Jesse exceeded our expectations on every front. We are very pleased with the result of his work.
Description of Work: Removed ceramic tile from fireplace surround and replaced with with split face stacked stone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Jonathan S.
06/2015
5.0
flooring contractor
  + -1 more
Did a great job at a fair price. Would definitely use again.
Description of Work: tiled a step.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Floyd C.
05/2015
5.0
ceramic tile
  + -1 more
Jason and Paul did an excellent job. They started and finished on time. The price was fair as well.
Description of Work: They re-tiled the kitchen, foyer, hall, and a few other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62,000

Joe J.
05/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: We gutted the 2nd floor master bath and had Retile do extensive stone tile work. Stone floor, wainscot, shower, and stone on the wall behind the vanity. Retile was able to use the same stone tile and cut it into a variety of patterns bringing a very elegant and refined look to the room. | |Jesse the owner ensured the job site was spotless every night and he made sure we communicated every evening on the plans for the next day. | |I'm very discerning and I am completely thrilled with their work and I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,800

Jason Y.
02/2015
5.0
ceramic tile, flooring contractor
  + 0 more
Being a large, expensive project, we obtained four bids before we chose the ReTile store. Jesse was very professional and patient throughout the whole process, even as we went back and forth agonizing over the choice of tile. He was also able to offer guidance in a constructive way that was helpful, but didn't seem like he was pushing us one way or another. One of the other contractors we received a bid from offered little flexibility and was pushing for one particular product. Even though we ultimately ended up buying the tile from ReTile, we were offered the option to purchase our own tile from somewhere else if we found something we liked better. Aside from the big box store, he was the only contractor to offer this option. He was also very transparent in the way he broke down the pricing and what his markup was, making it easy for us to compare with other options. As for the job itself, we couldn't be happier with the process and the result. We were trying to make a particular move in date and had carpet installers scheduled right after, so there wasn't much room for error. The ReTile installers who did the job were friendly and demonstrated the same level of professionalism we received during the sales process. Jesse inspected their work everyday, and had them make any necessary corrections before they got too far along. The result was tile running through all sections of the house that was perfected aligned without a single line being off. At the start of the job, I had stated the desire to have several boxes of leftover tile for future contigencies. When they were finished, they had used more than they had estimated and had less than one box left. At his own cost, Jesse contacted the manufacturer and obtained 4 more boxes from the same lot and delivered them to our house. On a final note, one of the installers who came to do the carpet also does tile. He commented 3 or 4 times while he was here on how great a job the ReTile guys did.
Description of Work: We were moving into a new house. We contracted ReTile to rip out all of the existing tile and lay new 12 x 24 tile in a staggered pattern.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,500

Joseph B.
12/2014
5.0
ceramic tile, flooring contractor
  + 0 more
We were absolutely amazed that it was not necessary to hang plastic in the doorways nor to cover things up! Jesse uses a vacuum system to remove the old tile and, true to his word, it produced hardly any dust. Unfortunately, when the old tile was removed there was vinyl under it. It took a considerable amount of time and effort for removal of the vinyl and they worked very hard and had the entire removal done and ready for tile installation the first day! We nicknamed them "Super Team". Jesse had a Bagster delivered to our driveway and everything went in there (old tile, old vinyl, old molding, etc.) Neat! He used laser lights to set the diagonal pattern that we wanted. We selected a grout color and in a total of 4 days it was finished! We highly recommend RE-TILE and will definitely use them again!!! We could find absolutely NO fault....pretty special these days!
Description of Work: Re-Tile (Jesse Boswell) measured our rooms and gave us a quote on our first choice of floor tile for our kitchen and den. We decided to look at more tile and found he had a lower priced one that we liked. The quote changed and made it affordable for us. We signed a contract and he gave us a date. He and his assistant moved our furniture, including washer, dryer and stove. They removed the old molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Ron S.
05/2014
5.0
ceramic tile, flooring contractor
  + 0 more
Jesse Boswell did an absolutely terrific job, and worked with us every step of the way. First, he removed nearly 400sf of old ceramic tile, leaving the concrete floor clean and smooth. More importantly, he dd the job without creating any mess. I was truly amazed... I couldn't find a spec of dust anywhere! Then he installed 850sf of 5"X32" pocelein tile. This stuff has to laid precisely, and Jesse did a superb job. He prepared the floor where we had pre-existing cracks and installed the tile with precision. One particular area was a curved concrete pad along a sunken living room. Jesse painstakingly cut the tile to create a spectacular looking border and bull-nose effect that came out incredible. I highly recommend Boswell Flooring. Jesse is a nice, polite young entrepreneur that comes prepared to work every day. He has all the right tools to do the job correctly and professionally..
Description of Work: Removed all existing ceramic tile and installed 850sf of new, porcelain tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Portia D.
05/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Jesse did a wonderful job! Couldn't be happier!
Description of Work: Demolished and tiled a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Peter C.
01/2013
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Fantastic. Jesse and his crew did everything and more than i would have expected. Jesse runs his business the way a professional should. He is honest and hardworking. I originally hired him to do the removal of my old flooring, but was so impressed with his professionalism and quality of work that I hired him to install my new tile flooring as well. I have given his name to everyone i know who even mentions tile and i will use his services for any flooring or tile work that I need done. To sum it up - he does what he says at the price he quotes and his work is without a doubt some of the best i have seen. To hire anyone else would be a mistake.
Description of Work: The BEST Contractor in the state
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,500

Steve F.
06/2012
5.0
flooring contractor
  + -1 more
Quality of work was excellent and tile removal was DUST FREE with Jesse's unique removal equipment. The laying of the travertine was flawless, no lippage, straight lines on the diagonal... They were prompt, courteous and stuck to deallines with a couple late days of work to make sure. ZERO complaints and I'd refer them to anyone needing any stone or tile work
Description of Work: Downstairs removal of tile and carpeting which was then replaced with a Turkish Travertine stone flooring that we had procured from RWC Building Supplies prior to having Boswell do the install. His price of $6400 was well within the range of other estimates, not the cheapest, not the most expensive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Connie M.
01/2012
5.0
ceramic tile, flooring contractor
  + 0 more
.
Description of Work: Jesse Boswell removed our old marble tile throughout our house. It was a very difficult removal that took several days longer than anticipated. Jesse was very punctual & worked until the job was done. He then laid new porcelain tiles for us & did beautiful work. He made sure everything was done to our satisfaction. He has a great work ethic & his customer service skills were excellent. We highly recommend Boswell Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

sathish B.
07/2011
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Jesse with Boswell Flooring did a very good job on our tile flooring in our living and family rooms.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The ReTile Store
Member, I appreciate the kind words! It was wonderful to have you as a customer. Thank you for your review. Jesse, Boswell Flooring (602) 363-6414

    Contact information

    unknown, Mesa, AZ 85203

    www.theretilestore.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    1:00 PM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Countertops and Backsplashes

    FAQ

    The ReTile Store is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 1:00 PM - 6:00 PM

    The ReTile Store accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The ReTile Store offers free project estimates.
    No, The ReTile Store does not offer eco-friendly accreditations.
    No, The ReTile Store does not offer a senior discount.
    No, The ReTile Store does not offer emergency services.
    Yes, The ReTile Store offers warranties.
    The ReTile Store offers the following services: Tile Floor Installation, Tile Shower Installation, Tile on Counter Tops, Backsplashes, Wainscoting, Even Ceilings. Installation of Porcelain, Ceramics, Travertine, Natural Stone...
    Carpet, wood, laminate and granite slab sales/installation.

    Contact information

    unknown, Mesa, AZ 85203

    www.theretilestore.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    1:00 PM - 6:00 PM