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Sterling Services

Heating and Air Conditioning, Plumbing, Water Filtration and Softening,

About us

We are the perfect size service company! Small enough to keep our prices in check yet big enough to offer great coverage for reliable service. Our purpose in business is to "Outperform our Compensation". We are a multiple award winning Business through our local Chamber of Commerce due to our commitment to exceed customer expectations and employing the best people. All of our people are background checked, drug tested and hand picked for high character.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

We are fully licensed for Residential & Commercial Air Conditioning, Heating, Plumbing, and Solar Water Heating. We offer service and replacement options for commercial and residential needs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9321 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 321 reviews

Joyce D.
08/2020
5.0
plumbing, air duct cleaning
  + 0 more
Workers arrived on time and replaced the old toilet and took old one away. Did a good job. Looks really good.
Description of Work: New toilet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Roger O.
07/2020
5.0
air duct cleaning, drain cleaning
  + 0 more
It went great. The office said after 2 pm but they showed up at 1:15
Description of Work: Repair outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$527

Laurie S.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Was able to recharge the system and it is now operational
Description of Work: Unit was low on refrigerant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ashley P.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Richard informed of the issue and did a great job. Appreciate the hard work.
Description of Work: AC maintenance and recharge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Darlene F.
05/2020
5.0
heating & air conditioning/hvac, drain pipe
  + 0 more
Everything went as planned. Service prompt and expertly handled by Darcy and Pedro.. Would definitely recommend this company.
Description of Work: Replace HVAC System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you! We will pass this along to our installation team.

Charles T.
05/2020
5.0
plumbing, water heater repair, water softeners
  + 1 more
Sterling Services came out today to do our annual plumbing inspection. They did a thorough job, as they typically do. We have always been pleased with their work.
Description of Work: Annual Plumbing Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for great review!

linda C.
12/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
All went well. This is the fourth year of my long term contract with Sterling and I expect to sign another long term maintenance contract in the spring.
Description of Work: Heat pump check up and plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Sterling Services
Thank you for the review!

Kathleen M.
10/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I cannot say enough positive things about Spencer Schwartz of Sterling Services. We have had the good luck of having him as a service technician at our home on approximately three different occasions and on each of those visits he displayed exceptional courtesy, skill and expertise. In the future, if we require any further services from Sterling, it will only be if Spencer is available.
Description of Work: Plumbing and Faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the great feedback! We love Spencer too! Thanks also for the opportunity to take care of your needs.

Myron C.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Sterling Services has been servicing our home a/c and heating system for almost 3 years. Bill M (service technician) comes out every spring and fall to check out and tune up our system. He's always prompt and very knowledgeable. We highly recommend Bill and Sterling Services for your hvac needs. Thanks Sterling Services!
Description of Work: a/c tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the great feedback! We will be sure to pass this on to Bill as well.

Larry L.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Sterling performed an inspection of our A/C system. They found some issues that needed correcting and suggested some improvements. They gave us a good price and did the job well.
Description of Work: Inspection of A/C system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Sterling Services
Thank you for the great feedback! We appreciate taking the time to do this.

Staci B.
10/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Great experience. I have used them before and will again.
Description of Work: Annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you very much for the positive report! We appreciate your continued business with us.

William S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
My AC went out over the summer and they were quick to respond the same day. The did a thorough analysis and gave me the repair option and the replace option. I didn't feel pressured to replace the unit, they just gave me pros and cons and answered my questions. They came back the next day and replaced the unit as agreed. I feel the price was a little higher than I could have gotten elsewhere but it would have been a different brand of unit. Not sure if "Carrier" is worth the extra money I paid but the service and work was top notch.
Description of Work: They replaced my entire AC and Furnace units with 14 Seer 4.5 ton Carrier AC unit. They replaced almost every component of the system and I thought they did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Sterling Services
Thank you for your trust in us with such a major home upgrade. We realize it is not something people look forward to having to do. Generally speaking, the price difference is not so much a difference in equipment brand, but in the installation practices utilized. We are pleased that you recognize all the details that are needed to do this project the proper way! Thank you again for choosing Sterling Services!

Daniel P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
..................................................................
Description of Work: .................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the great report!!

Sai S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well. The technician told me that a few capacitors need to be replaced. I felt that the capacitors were a bit over priced.
Description of Work: Annual AC maintenance.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Sterling Services
Thank you for the detailed report. Although this service was a year and a half ago, I wanted to locate the invoice for review. It looks like there were multiple items that needed to be addressed, totaling $405.74. We certainly do not like to give bad news when doing routine service, although sometimes wear and tear has taken its toll. We trust that everything has been sound and reliable since the time of the work done. Thank you again.

Forrest P.
08/2017
5.0
plumbing
  + -1 more
Great, did the work ; on time ; easy to schedule; professional workman; everything was good
Description of Work: Service my RO Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the great report! We appreciate the opportunity.

James R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well. He was quick to arrive, friendly, and answered all of my questions throughly.
Description of Work: Repaired blown circuit board on ac unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Response from Sterling Services
Thank you for the report!

Carol C.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent -- I highly recommend Sterling and they have been working for us for several years.
Description of Work: Sterling works on our air conditioners, wine cellar and garage refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you [Member Name Removed]! We have loved taking care of you folks over the years and always value your business!

John A.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Have used this company for years and have been very satisfied with the work done.
Description of Work: A/C tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sterling Services
Thank you so much for the positive feedback. We appreciate your business over the years!

Susan B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Dave determined quickly what was wrong and fixed it. He replaced my old filters with my new ones . He was very kind and professional.
Description of Work: Replaced broken ac outside fan motor.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$481

Response from Sterling Services
Thank you very much for the positive feedback! We appreciate the opportunity.

Cynthia C.
06/2017
5.0
drain pipe
  + -1 more
Dan was great. He explained what the problem was, what my repair options were, and the cost of each option. I'm glad the work was done in one visit.
Description of Work: There was rust in my bathroom sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Sterling Services
Thank you for the positive feedback!

Jean S.
05/2017
5.0
plumbing
  + -1 more
I called Sterling for plumbing services after such a great experience with their a/c repair. The gal who answered the phone was, knowledgeable and was able to schedule the time I requested. The service tech Dan called when he was on his way and showed up on time. We discussed the options and he was able to repair the hot water faucet quickly....and he was nice!
Description of Work: shower faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for your continued business!

Jean S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called in the morning with a/c issues, the gal who answered the phone was very nice and offered a same day appointment. The service tech Chuck showed up on time, he was courteous and respectful, he diagnosed the problem, had the part on his truck, completed the repair quickly. And he was a nice! When he left, I noticed on his truck that Sterling also does plumbing and I ended up calling that day to schedule a plumbing appointment. Great company.
Description of Work: air conditioning issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you so much for the great report!

Janet M.
05/2017
5.0
plumbing
  + -1 more
Very pleased with the R.O. filter change service done by your tech Dan Cifelli. Very knowledgeable and professional. He also helped explain maintenance regarding my water heater and my water softener so that I could understand. I would use Sterling Services again in the future if need be.
Description of Work: RO Filter and membrane change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Sterling Services
Thank you for your business and for the great report!

Steven P.
05/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
. They were timely in responding to my RFQ. They provided a fair quote for a job I knew was over $10K. They finished in a timely manner too. Would I have them do a whole house plumb for me again? In a heartbeat! Michael, the lead, was awesome. His commitment to doing the job right was evident in everything he did.
Description of Work: Sterling Services completed a whole house plumbing job for me. They removed all the old Poly and installed new PEX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Sterling Services
Thank you so much for the opportunity. We know this was a very sizable project for you to undertake. We appreciate your choosing us and for the great feedback.

Rick G.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job, fixed a few issues that I already knew existed at a very fair price.
Description of Work: A/C Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sterling Services
Thank you for the great report!

Contact information

7256 S 89th Pl 103, Mesa, AZ 85212

http://www.sterlingair.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Authority
AZROC

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Filtration and Softening,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Air Duct Cleaning,
Solar Panels,
Dryer Vent Cleaning

FAQ

Sterling Services is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sterling Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sterling Services offers free project estimates.
Yes, Sterling Services offers eco-friendly accreditations.
Yes, Sterling Services offers a 5% senior discount.
Yes, Sterling Services offers emergency services.
Yes, Sterling Services offers warranties.
Sterling Services offers the following services: We are fully licensed for Residential & Commercial Air Conditioning, Heating, Plumbing, and Solar Water Heating. We offer service and replacement options for commercial and residential needs.

Contact information

7256 S 89th Pl 103, Mesa, AZ 85212

http://www.sterlingair.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day