Smart Ideas by Joe Shipley

Joe to the rescue! First I had no internet connection & Joe was able to re-establish it for me. Then I bought a new computer & needed to have everything from the old computer transferred to the new one: files, documents, photos, etc. Joe was able to do the transfer seamlessly & completely. He worked professionally, patiently & with good humor. I'll call on him again, every time I have a computer issue! Thanks, Joe, for your great work again!

I had been unsuccessfully trying to get my login procedure to function efficiently for the better part of a month with, at best, mixed results. Sometime it would work and other times it wouldn't. It now works splendidly

Joe to the rescue! My computer was slow & acting badly. I also needed to set up a network of multiple computers. Joe went into my computer remotely & cleared out the viruses, then went to work setting up the network. He was able to set the network up quickly & gave me a tutorial on how it worked so that I'd be able to use it going forward. He was efficient, kept me involved in the process every step of the way, patient in answering my questions & while giving me the tutorial. His work, as always, was terrific & that's why i always go to Joe for any work I need done on my computers. He's worth every bit of the 5 starts I gave him! Thanks Joe!

I have used SMART IDEAS! by Joe Shipley to remotely fix computer/software issues for several years. He has always been able to quickly identify and fix any problem . He is very professional, kowledgeable and is quick to respond to a request. His rates are very reasonable. He is my (go-to) guy for any computer problem.

Joe could not get the problem fixed but he helped me get in touch with the company and was very understanding. I am 74 and have memory issues but Joe took time to help me understand. I will definitely call him if/when I have computer issues. The help was all provided on the telephone

Everything went great, as always...for years! Joe is great, just got off the phone with him on a Sunday night. How many people have the work ethic to work on a Sunday night? I do, and so does Joe Shipley. I've had Joe for years and will continue to use Joe as my computer guy. My only concern is he might retire one year. Highly recommend Joe Shipley.

Excellent- Joe responded very quickly and gave us a thorough explanation of the best ones to buy. A really good guy

Joe is wonderful! He is super responsive and makes time in his busy schedule to help us with our computer needs. He was able to get our new hire's computer cleaned up, removed junk files and unneeded services, and increased the speed in a very short period of time. We have used him for the past several years and will continue to use him. If you are having any issues with yoru computer, this is the guy to go to!!!

My computer worked a lot faster and more efficiently when he was done. Would definitely recommend him.

Joe is the consummate IT professional, and I recommend him highly. Working with him remotely is as easy as having an IT help desk department sitting next to you !! He is especially patient with a customer who is not a power user.

Working closely with his computer hardware specialist associate, the new solid-state hard drive was installed and Joe had the computer ready for pick-up in a few days (turned in on Friday, picked up on Monday). I've worked with Joe for all my computer problems for several years now, and I wouldn't change anything. He's honest, reasonably-priced, and competent. What more can you ask for?!

Joe was able to make the repair remotely as well as clean out unnecessary files and download protection programs I needed. The work was done in one day and I did not have to lug my PC to a store. I will definitely use Joe again as well as suggest his services to my friends.

Very friendly, knows computers. Excellent sdervice.

I have used Joe several times over the years. He is a delight to work with and not afraid to tell you what you can use to keep your computer clean. He was also nice enough to give me advice when I finally bought a new computer last year. GOOD GUY!

Joe was able to provide the assistance over the phone and in less than an hour. As usual, he was very efficient, professional, and personable.

Joe took his time to clean and followed up; computer working efficiently. Satisfied customer!

I love the new Dell (which Joe recommended to me) and everything works exactly as I'd hoped. He did the job in the time he quoted which is important to me as I use the system daily for a variety of tasks. He does a great job.

It was very good. It took them about a half an hour. They did clear it up very well.

Mr. Shipley has worked on my computer numerous times over the past few years and has always done a professional job. He is competent, reliable, friendly. I will always call upon him when I need computer assistance.

Joe researched UTube. I tried their solution, but it didn't work. Will probably replace the printer which I don't like anyway. It's an HP Photosmart 6520.

Joe, together with his hardware partner, working remotely identified the problem as the APC Smart-UPS 1500 unit the computer was powered through. They thought it could be a faulty APC or bad battery. We took the APC unit out of the circuit and plugged the computer power cord directly into the wall outlet, reset a few Power and Sleep options in Win10, and observed overnight test results. Problem beautifully diagnosed and solved! Joe is a great computer resource, and I've used him consistently for several years. Highly recommended!!!

Joe listens closely to what your problem is and directly addresses it. He his drop dead competent and very efficient. Five stars!

June 2014, I bought a computer service through Angie's List from captioned company. Once again, Joe Shipley worked his magic and cleaned my system of the ransom virus and any other issues. Joe was able to identity the virus and delete same. I'm greatful for his assistance in this matter. All was made well due to the great deals from Angie's List and a long memory of an invaluable service.

I have worked with Joe for several years. He has done everything from set up a new computer to troubleshooting when things go wrong. He is always accessible, professional, and he gets the job done quickly. He conducts himself with integrity and I trust him with the content on my computer. He can use Team Viewer so he can help you without you having to bring the computer to him. That makes it so much easier to get things fixed quickly. His prices are very reasonable and he teaches you along with fixing your problems so you can do some of the work yourself in the future. I highly recommend him.

When I did have my call with Joe a short while later, I explained what happened and how I was back in business online. He asked if I still needed his services, which I no longer needed. He gave me the option of keeping the credit and using his services later or having a refund. I chose to get a refund which was promptly issued by Angie's List. I was pleased with Joe Shipley's service, responsiveness and the response received from Angie's List. I would definitely use Joe's services again, when and if I have a need for computer repair and service. I like that he has remote services which can be performed at your convenience without having to travel anywhere.