Sears - Fiesta Mall

Appliance Sales and Installation, Carpet Cleaning, Appliance Repair,


Services we offer

Hair salon.

Reviews

3.53 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.2
Showing 1-3 of 3 reviews

maria S.
03/2016
5.0
appliance repair, appliance sales
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Gary C.
03/2014
2.0
carpet cleaners
  + -1 more
They cleaned the rug fine but they dragged the hoses across our travertine floor and took off the finish. They did a nice job on cleaning but they damaged our property. I would never use their service again. Their head guy was very professional but his helpers were inexperienced.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0


Response from Sears - Fiesta Mall
I just read this review and I would like to address it since Angie's list will not. We have no record of servicing this person and have no record of this person/name/address in our data base. I called 411 and got this customers phone number and tried to reach out to them to tell them that they have reviewed the wrong company. I have repeatedly called Mr. [member name removed] and left a messages to tell him that he has reviewed the wrong company and I have not heard back from him at this point. [member name removed] will not pick up his phone and Angie's list will not take this complaint down until the problem has been cleared up per "Angie's List Policy" This is the third time that I have had a negative review from someone that we did not service. Angie's List has no policy for a "wronged review", the customer is always right in their eyes. As a business owner, I see this a terribly unfair. I wouldn't be coming down so hard on Angie's List if this wasn't the 3rd time this has happened to us. I am sure this is just an honest mistake by Mr. [member name removed] and I am also sending him a letter in the mail to reach out to him to get this review taken down. If you read our reviews, you will see that we give everything that we have in our power to give quality service and do a good job. If we do encounter any kind of issue, we do what we can to resolve it. Please don't read my response in a negative light, I am just frustrated with the process and do not like the fact that I have no recourse for being wrongly accused.

Ernest S.
05/2013
4.0
Uncategorized
  + -1 more
I explained my previous experience to the sales associate at this store. He told me that it should have been replaced immediately, and he took care of it for me.
Description of Work: I was using a pin punch to drive out a door hinge pin on my automobile. It bent, and I went to a different Sears to have it replaced, but they were not helpful.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0



    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Carpet Cleaning,
    Appliance Repair,
    Hair Salons/Barbers

    FAQ

    Sears - Fiesta Mall is currently rated 3.6 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Sears - Fiesta Mall does not offer free project estimates.
    No, Sears - Fiesta Mall does not offer eco-friendly accreditations.
    No, Sears - Fiesta Mall does not offer a senior discount.
    No, Sears - Fiesta Mall does not offer emergency services.
    No, Sears - Fiesta Mall does not offer warranties.
    Sears - Fiesta Mall offers the following services: Hair salon.

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM