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Prestige Carpet And Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Owner operated. No subs. Charges by the sq ft for flooring & linear ft for upholstery. Ask about travel charges. Ask about discounts.

Business highlights

43 years of trusted experience

Services we offer

Truck mounted steam cleaning of carpet, upholstery, tile & grout.

Services we don't offer

Emergency water damage or restoration.


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-24 of 24 reviews

Maryann B.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned carpet, tile and some furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert L.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

John M.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Cleaned a recliner & a fancy dog Brass bed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Stephen S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$135

Robert K.
01/2014
5.0
carpet cleaners
  + -1 more
Great Job
Description of Work: cleaned all the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Doris B.
10/2013
5.0
carpet cleaners
  + -1 more
My experience has gone very well. We have been using them for about 15 years now. They are very dependable and very hard workers. He is very honest and pleasant. He is a perfectionist when doing the job. He allows us to pay in installments and the pricing is very reasonable. I would highly recommend this company to others.
Description of Work: They came to clean the carpets for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles O.
04/2013
5.0
carpet cleaners
  + -1 more
Their service was excellent, and their pricing was good. They were overall a good company.
Description of Work: I used Prestige Carpet And Upholstery Cleaning for carpet cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

eileen S.
04/2013
5.0
carpet cleaners
  + -1 more
I have nothing but good things to say about them. They came promptly when they said they would. They were very clear about the pricing. If I vacuum first, it was less expensive. I did that and it was less expensive. Everything was cleaned up and all the equipments were removed. The carpets came out nice and clean. We did put an extra coating on it, which cost extra but I knew that was going to cost extra.
Description of Work: We used the services of Prestige Carpet And Upholstery Cleaning.They did carpet cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Judi H.
01/2013
5.0
carpet cleaners
  + -1 more
Wonderful service! We have several large area rugs over our tile floors and I wasn't sure if a carpet cleaning company would do just area rugs...and they did! Appointment was made in a timely fashion, and business was very friendly on the phone. Email and phone reminders about the appointment followed. We moved furniture and vacuumed prior to the cleaning - that saves some money off the cost. Cleaner arrived on time. He discussed the process, measured and gave us a quote for price. He began his work and was here for almost 2 hours. There was a discount for Angie's List consumers. The rugs look beautiful - colors bright and vibrant again! He left us complete instructions as well as answering any questions we had about the drying and continued care. They also gave us a little gift of a mini-loaf bread - which we had with our coffee and it was yummy! Thank you so much Prestige. We will be recommending you to our friends for their carpet and upholstery cleaning needs!
Description of Work: Cleaned two 9'6"x13' rugs (dining room and family room), one hall runner (2'6"x9'), and a bedroom area rug 8'x10'. All rugs are wool and vibrantly colored.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Elise R.
12/2012
5.0
carpet cleaners
  + -1 more
Performed an excellent carpet cleaning, took his time, and the end result was a cleaner carpet than i had been able to get in the past
Description of Work: NA

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda J.
12/2012
5.0
carpet cleaners
  + -1 more
Absolutely wonderful from the time I called to the time they finished.
Description of Work: This was the 3rd time I have used prestige. They are great and very professional. They have done the carpets twice at my rental home and once doing the area rugs in my home. The carpets turned out absolutely wonderful. Will be sure to call them again when we need them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Prestige Carpet And Upholstery Cleaning
Thank you for the great review, but I believe you have the wrong company. We do not service Peoria, nor do my records show that we cleaned for anyone by this last name recently. Just thought you should know. But if it had been us, it would also have been a great cleaning! Thank you anyway.

Kenneth P.
12/2012
5.0
carpet cleaners
  + -1 more
As usual, Wayne arrive on time, did a great job of cleaning our carpets and provided a bottle of spot remover. The job was done on time, with no fuss, and very professionally. Best carpet cleaning service we have ever had.
Description of Work: Carpet Cleaning in 3 rooms plus halls and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Joan H.
11/2012
5.0
carpet cleaners
  + -1 more
They went above and beyond. They were very prompt and I've never had such an efficient carpet cleaning. We've had a lot of tracking and have 2 dogs and it was just amazing to me that they got it so clean. They took a lot time and care and they made it just gorgeous! They left us detailed information on how to maintain the look and quality of the carpet. They even left us a homemade loaf of bread as a thank you for our business.
Description of Work: They cleaned the carpets in our living room, dining room, and bedroom. They charged by the sq. ft. they only charged you for what they cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Colette B.
10/2012
5.0
carpet cleaners
  + -1 more
Overall the carpet cleaning was excellent.
Description of Work: I have been using Prestige Carpet Cleaners for about 2 years to clean my carpets. Wayne does an amazing job cleaning every time he comes. He is very professional and thorough. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

KRISTEN C.
10/2012
5.0
carpet cleaners
  + -1 more
The service was good overall. They were professional, got the job done, and did a good job!
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam L.
08/2012
5.0
carpet cleaners
  + -1 more
Wayne arrived at 9:30 a.m. as promised. He explained the process to both my husband and myself. He verified the square footage and the rooms to be cleaned then proceeded to bring his equipment in the house. He pre-treated the entire area to be cleaned then went on to the actual cleaning. His discounts were generous and appreciated and we were even able to use the 30% discount from his ad in Angie's List booklet. He was here 3hrs from start to finish. As a customer appreciation gesture, he gave us aspecial dessert bread made by his wife and co-worker. They both are very friendly and their work is excellent. Would highly recommend them and will use them in the future.
Description of Work: Professionally cleaned all my carpets and area rugs for a fair price. I had over 1,000 sq ft of carpet cleaned. It took 3hrs to complete. Prestige gave a 20% discount for moving your own furniture and vacumimg prior to his arrival. Plus as an Angies Lister, we were given another 30% discount as well. And as if that wasn't enough, he gave us a little gift of home made desert bread all wrapped up in a bow. That was a very nice gesture. I believe that Prestige Carpet Cleaning is a family owned business and it shows. Wayne and his wife make you feel like you've known them forever. Job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

KAY & LARRY C.
07/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Fine. Prestige is very professional and uses quality products and equipment. He was competitive in price with qualified carpet/upholstery cleaners and had a special going that competed with other carpet cleaners. There are some super discounted deals with coupons but many of those great prices come with a cavaet. When they arrive, spots treated cost extra, and the price that sounded fantastic isn't so great anymore. I did have a great deal with a groupon coupon, Kaiper Hard Surface Restoration, Melvin is the owner and does the work himself. Melvin also does hard surface grout cleaning and floor cleaning. He is going to clean our bathrooms and tile flooring. His quote was very reasonable and much lower than other grout contractors.
Description of Work: Steam cleaned and treated spots on carpet in TV room, computer room, two bedrooms, living room, and traffic area around dining room and 3rd bedroom. Two recliners cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan B.
04/2012
5.0
carpet cleaners
  + -1 more
I called the fellow on Sunday night hoping to set up an appt. for the following day. He called me back right away and we set up a time that worked for both of us. He arrived promptly the next day ready to do the job! Ours was a small job, just 400 sq. ft and he charged us $100.00 which is his minimum. He did a thorough job and we wouldn't hesitate to get him again.
Description of Work: He cleaned the carpet in our living/dining area using a special process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark B.
11/2011
5.0
carpet cleaners
  + -1 more
Overall, it was fantastic. The quality was outstanding. Mr. Wayne was great in terms of his professionalism. My experience with him was absolutely great. He was whatever you could think and praise somebody for.
Description of Work: I used the services of Prestige Carpet and Upholstery Cleaning five or six months ago for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kenneth P.
10/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
From the phone call to set up an appointment, to the arrival at our house, to the cleaning of our carpets and sofa, to the attention to detail and "after care" guidance, we have been extremely pleased. Easy to work with and very professional. We received a follow-up call the next day to make sure we were satisfied and there were no problems. The company policy is to guarantee customer satisfaction or your money is returned with no hassle. Can't beat that! (We haven't tested this though since we have always been very satisfied)
Description of Work: We have used this company for several years. They were referred to us by friend who said - "they are not the least expensive but the work they do is superb". That recommendation got us started and we have been very pleased with the work every time (about once a year) Wayne has come to clean our carpets (and occasionally our upholstery). On this most recent visit we had over 500 sq. ft. of carpet cleaned as well as our sofa. The entire job took around 3 hours. Wayne is very personable and knowledgeable. He is always prompt, and the carpets look fantastic after he is finished. We usually move the small furniture ourselves and vacuum the carpets before he arrives. This lets Wayne concentrate on cleaning and we benefit via a 20% discount on our bill. We would recommend Prestige Carpet and Upholstery Cleaning to anyone who is looking for outstanding carpet cleaning with no hassle and easy to work with people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Barbara M.
09/2008
5.0
carpet cleaners
  + -1 more
I used various carpet cleaning companies in the past. I called this company and made an appointment that was convenient for me. They arrived on time and I was pleasantly surprised at how good my carpet looked when they were finished.
Description of Work: I have used this company several times. I am always pleased with the quality of the work provided. They never try to pressure you in to doing more work than what you want done. They have always been on time, and are very professional in performance. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHARLEY R.
06/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They quality of the work was great. The couch and love seat turned out beautifully. They were also willing to offer us discounts for sending other customers to them. They were on time and worked hard and fast. They probably spent an hour on cleaning the couch and love seat and really did a great thorough job. We highly recommend them to others.
Description of Work: They cleaned 2 bedroom carpets. We also have a white couch and love seat, and they cleaned those as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

CATHERINE H.
09/2007
5.0
carpet cleaners
  + -1 more
Our home has five bedrooms and has carpeting pretty much through the house. They came in and did a great job. There was a lot to do. They moved the furniture and did a very nice job getting everything looking great. It did not take all that long to do the work. They were very nice to work with and we will use them again.
Description of Work: They cleaned the carpets in five bedrooms, our living room, dining room, hallways and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARIANNE L.
07/2004
5.0
carpet cleaners
  + -1 more
HAVE USED THIS SERVICE SEVERAL TIMES. THEY OFFER A DISCOUNT IF YOU PRE-VACUUM THE RUGS AND MOVE ANY FURNITURE ON YOUR OWN. THEY ALSO CLEAN FLOOR TILES/GROUT. VERY PERSONABLE AND PROFESSIONAL. THEY EVEN HAVE A NEWSLETTER, THAT THEY MAIL OUT WITH HELPFUL INFORMATION AND SPECIAL OFFERS.
Description of Work: CLEANED AND SCOTCH-GUARDED APPROX. 1380 SQ. FT. OF CARPET. HEAVY CLEANING AND SPOT CLEANING DONE, CARPET THEN 'RAKED' TO RAISE FIBERS FOR A FINISHING TOUCH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

    Contact information

    11230 E Pratt Ave, Mesa, AZ 85212

    prestigecarpetgrout.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    General Remodeling

    FAQ

    Prestige Carpet And Upholstery Cleaning is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Prestige Carpet And Upholstery Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Prestige Carpet And Upholstery Cleaning does not offer free project estimates.
    No, Prestige Carpet And Upholstery Cleaning does not offer eco-friendly accreditations.
    No, Prestige Carpet And Upholstery Cleaning does not offer a senior discount.
    No, Prestige Carpet And Upholstery Cleaning does not offer emergency services.
    No, Prestige Carpet And Upholstery Cleaning does not offer warranties.
    Prestige Carpet And Upholstery Cleaning offers the following services: Truck mounted steam cleaning of carpet, upholstery, tile & grout.
    Emergency water damage or restoration.

    Contact information

    11230 E Pratt Ave, Mesa, AZ 85212

    prestigecarpetgrout.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed