Patriot Air Conditioning & Plumbing

Initially very happy. A/C heat pump working and cooling. after first summer of continuous use I noticed no energy saving on this highly efficient unit. i called to ask questions from the installer but got no return calls. became very discouraged and decided to call in another a/c company to preform an annual check-up. I selected a highly rated company from Angie's List and settled on Day and Night A/C and Plumbing. They sent a/c technician to preform check-up. While technician was performing his work he noticed a very loud sucking noise coming from the intake in hallway. he calculated the intake area and found the original duct was too small creating this sucking sound upon further investigation the technician also noticed that my two stage a/c unit was operating on one stage only. I was told by the technician that my thermostat was no properly hooked-up for a two stage a/c heat pump. he found only 4 wires leading from the a/c unit to the thermostat and it required a 5 wire to run the two stage unit. This unit was improperly installed by Patriot A/C and Plumbing. I had Day and Night correct all deficiencies. They increase intake air and installed correct thermostat wire at an additional cost to me of $2700.00. My a/c is much more efficient and my guests can sleep more restful without the loud sucking noise. Patriot A/C and Plumbing installed my a/c unit improperly without any care of correct operation of the unit.

We have used their service for the past 3 seasons and would recommend them to anyone needing their system checked out. No high pressure sales pitch...just straight talk on how the unit was performing and a couple of things to think about having done in the future.