Marvel Building & Masonry Supply

On 9/9/2022 I walked into marvel masonry and ordered 600 sq ft of Belgard Catalina sierra pavers and the manager, Rick, wrote up the invoice. When I tried to pay, he told me he couldn’t take payment because they had already shut down the payment machines - which made zero sense to me but I took his word for it. He told me he would call me on Monday morning and take payment so my contractors could pick the product up. He never called. I called the store on Monday and was told Rick was out until Thursday. The person that answered the call could see my order in the system and I told him my contractor would be by to pick them up. My contractor went over to the store and Anthony told him that the product was not in stock. I could not believe my ears. Anthony could not have been more rude and unaccommodating but beyond that, I was forced to choose pavers that I HATE because I am on a strict timeline as well as my contractor and I had to choose, from the phone, one of the 2 in stock pavers. When I asked to pay with my card, Anthony said, “ we don’t take phone orders” and I said “well Rick was going to take my card over the phone” and Anthony replied, “well he’s a manager so..” - I was ready to come through the phone. I will never recommend marvel to anyone. I cannot believe how I was treated and how this company does business. It is atrocious what you people do and I HATE THESE PAVERS. I’ve dealt with some really awful companies but this one surpasses all. What a horrible experience.