Marken Mechanical

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Overall our job and experience was great. The original contractor from Apache Junction did not do proper load calculations and sold us an oversized system with undersized and missing duct work. Consequently, our heater kept overheating and shutting down. The AC unit was not operating properly. Though we had contacted 4 other HVAC companies, they all came out - took a guess - added a part - charged us and left. None of them were willing to invest the time and effort to search for the root of the problems. Marken was the only one willing to make a commitment to work through these problems with us. Marken Mechanical ran multiple tests to confirm our issues and did accurate load calcualtions utilizing Bryant HVAC manufacturer to verify their findings. The numbers and science confirmed our problems and indicated what the right solution was for us. To get the job done properly and to insure we'd have systems that would work 100% of the time, we had to add additional ducting and replace our heating and AC systems. Ken and Mark communicated well throughout the entire process. They are Manufacture Factory Certified Installers with the manufacturer standing behind them. The Marken Mechanical team was knowledgeable and professional every step of the way. We are now enjoying warm, reliable heat and highly recommend Marken Mechanical. They did their homework and got the job done right -- the first time.