Description of Work: They did a great job and our air conditioner is working great. They were very professional.
Rating Category
Rating out of 5
Yes, I recommend this pro
Dana P.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Our A/C unit stopped cooling on Saturday night and by early Sunday morning the house was at 86 degrees. We contacted Marken Mechanical and were pleased to find out they could come to our house at 1pm. The technician arrived early and finished up 12:30pm. It turns out we had a failed run capacitor and the repair took a total of half an hour. We were prepared for a very expensive repair. The prompt response, fairness, and honesty was greatly appreciated and brought tears to my wives eyes.
Rating Category
Rating out of 5
Yes, I recommend this pro
p. a. C.
12/2012
5.0
heating & air conditioning/hvac
 + -1 more
Overall our job and experience was great. The original contractor from Apache Junction did not do proper load calculations and sold us an oversized system with undersized and missing duct work. Consequently, our heater kept overheating and shutting down. The AC unit was not operating properly. Though we had contacted 4 other HVAC companies, they all came out - took a guess - added a part - charged us and left. None of them were willing to invest the time and effort to search for the root of the problems. Marken was the only one willing to make a commitment to work through these problems with us. Marken Mechanical ran multiple tests to confirm our issues and did accurate load calcualtions utilizing Bryant HVAC manufacturer to verify their findings. The numbers and science confirmed our problems and indicated what the right solution was for us. To get the job done properly and to insure we'd have systems that would work 100% of the time, we had to add additional ducting and replace our heating and AC systems. Ken and Mark communicated well throughout the entire process. They are Manufacture Factory Certified Installers with the manufacturer standing behind them. The Marken Mechanical team was knowledgeable and professional every step of the way. We are now enjoying warm, reliable heat and highly recommend Marken Mechanical. They did their homework and got the job done right -- the first time.
Description of Work: The Marken Mechanical Team did an outstanding job for us. Mark and Ken were the only company willing to do the proper testing and take the time to determine the correct solution for our unique problems caused by the incompetent original installer from Apache Junction. After going through 4 other HVAC contractors who only wanted to put on bandaides, Mark and Ken took the time needed to study our situation, run the proper tests and recommend the best system to meet our needs. They and their technicians are responsive, knowledgeable and honest. They are dedicated to fixing it right the first time. Clean and tidy, on-time, good communicators and easy to work with. We are very glad they are our HVAC contractor and highly recommend them to you.
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Service Categories
Heating and Air Conditioning,
Metal Fabrication & Restoration
FAQ
Marken Mechanical is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Marken Mechanical accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa