Services we offer
Reviews
3.85 Reviews
Showing 1-5 of 5 reviews
Alice H.
06/2014
furniture sales
 + -1 moreunknown
Description of Work: When I enter the store and spoke with the salesman I told him how important customer service was to me. After the sale he provided nothing. Was a $15,000.00 easy great credit sale. The salesman and decorator both promised they would come up to my cabin once furniture was delivered and help with arranging. To this day I have not even received a telephone call from either of them. They never intended to make the drive to my cabin, I was only a sales pitch. The expensive sofa looked like it had never gone through an inspection. Very poor seams and threads hanging off. Seams aren't even straight. They did send someone out to tidy up the sofa. She spent 3 hours on it correcting the seams! The manager of the store had to take on this service and set up because the salesman and decorator were to embarrass! Guardsman the fabric cleaner isn't much better. I email them pictures of the mishap on my furniture. Then mail them a detail explanation and never hear from them because they say the mailed information was never received. I'm going to send it certified for verification since they customer service is just as poor.
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Dawn A.
04/2012
interior designers, furniture sales
 + 0 moreErica Booher was working at the E. Thomas store when we met her. She is an Interior Designer for La-z-boy. She is now at the Power Road store. Andrew Stephen was our salesman. He is still at the E. Thomas Road Store. Erica worked hard to make sure that things fit into my taste, and also had 'that designer look'. I even asked for her input on carpeting and paint, to make sure everything went together, and she gave her advice there too - going above and beyond. She and Andrew came out a measured all the rooms, and came up with some great ideas for the house. This was a new home purchase, and we had no furniture for this home, so everything came from La-z-boy. They helped make sure that our home was comfortable, functional, and has a designer look and feel that I could not have done on my own. Then, they came out after the sale, and helped provide the artwork and accessories to provide 'the jewelry on that perfect outfit'. Their service was exceptional. Since La-z-boy couches are custom made after the order, it does take a while to get the final delivery. Ours took 7 weeks. I'm thinking that the quality and final product is worth the wait.
Description of Work: Interior Design and providing furniture, area rugs, bedding, artwork and accessories
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Yes, I recommend this pro
$50,000
VITA K.
09/2005
leather & vinyl repair
 + -1 moreTHIS WAS WARRANTY WORK. THEY CAME, PICKED-UP THE CHAIR, PERFORMED THE WORK AT THEIR WAREHOUSE, & RETURNED IT TO US. THEY DID A GREAT JOB & I WOULD PURCHASE A CHAIR FROM THEM AGAIN BASED ON THIS WARRANTY WORK PERFORMED.
Description of Work: I PURCHASED LEATHER RECLINERS FROM LA-Z-BOY. ONE OF THE CHAIRS NEEDED TO BE RESTUFFED.
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Yes, I recommend this pro
STEENA S.
11/2004
custom furniture
 + -1 moreWE LIKED THE QUALITY OF THE FURNITURE. THEY WERE VERY HELPFUL AND OFFERED SUGGESTIONS. THEY DID A GOOD JOB OF MAKING SURE WE UNDERSTOOD THE PROCESS AND TIME DELAY OF CUSTOM WORK.
Description of Work: PURCHASED FURNITURE.
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Yes, I recommend this pro
$7,000
BRYAN D.
09/2004
interior designers
 + -1 moreCLAIRE LISTON WAS VERY PROFESSIONAL AND ENJOYABLE TO WORK WITH. SHE IS A VERY TALENTED INTERIOR DESIGNER. I AM PLEASED WITH THE END RESULTS.
Description of Work: LA Z BOY INTERIOR DESIGNERS CAME OUT TO MY HOME AND HELPED ME PLAN A NEW FAMILY ROOM. THEY ALSO GAVE ME KITCHEN RE-MODELING IDEAS.
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Yes, I recommend this pro
Contact information
1430 S POWER RD, Mesa, AZ 85206
www.la-z-boy.com/phoenixLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales,
Interior Design and Decorating,
Leather & Vinyl Repair,
Furniture - Custom Made
FAQ
LA Z BOY FURNITURE GALLERIES is currently rated 3.8 overall out of 5.
No, LA Z BOY FURNITURE GALLERIES does not offer free project estimates.
No, LA Z BOY FURNITURE GALLERIES does not offer eco-friendly accreditations.
No, LA Z BOY FURNITURE GALLERIES does not offer a senior discount.
No, LA Z BOY FURNITURE GALLERIES does not offer emergency services.
No, LA Z BOY FURNITURE GALLERIES does not offer warranties.
LA Z BOY FURNITURE GALLERIES offers the following services: INTERIOR DECORATING & FURNITURE CUSTOM MADE. LEATHER AND VINYL REPAIR.
Contact information
1430 S POWER RD, Mesa, AZ 85206
www.la-z-boy.com/phoenix