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IMPERIAL WHOLESALE

Ceramic Tile, Carpet Sales and Installation, Flooring Sales and Installation,


Services we offer

CARPETING, FIBERS/TREATMENTS, WOOD FLOORING, CERAMIC AND PORCELAIN FLOORING, LAMINATE FLOORING, CUSHION/PADDING AND VINYL/RESILIENT.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
18%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.5
punctuality
4.7
Showing 1-11 of 11 reviews

Faye C.
08/2016
5.0
ceramic tile
  + -1 more
They did an excellent job. The cuts were perfect (never had to point out any problems, at all because I didn't see any) and the tile looks amazing! The workers were on time every day, professional, polite, and cleaned up daily. I was very happy and would highly recommend them! Job included: demo of existing floating wood, carpet and a small amount of laminate, moving furniture, and laying 1800 sft of ceramic tile- 3 guys worked really hard and got it done in 7.5 days (they worked on a Saturday). Highly recommend!
Description of Work: Demo of existing flooring (floating wood, carpet, laminate), Tile installation (including purchase of the tile)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Pam C.
06/2015
5.0
carpet installation, ceramic tile
  + 0 more
unknown
Description of Work: Imperial Wholesale provided wood-looking porcelain tile at a very good cost. They were helpful and had good customer service. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
11/2014
4.0
carpet installation
  + -1 more
We purchased laminate flooring from Imperial Wholesale and had it installed by their installers. On the first day two installers arrived at the agreed upon time. They removed the existing carpet, prepared the floors and started laying the laminate. It seemed to go slow to me but I wanted it installed correctly, so speed was not a concern. On the second day two showed up but then one fellow left. The one who stayed worked his tail off in my opinion, so I have no complaints about him. Upon completion the floor was not cleaned. There was glue and other debris on the floor. I called and a supervisor came by and cleaned the floor with acetone. He advised me that if I found more spots that I should buy some acetone and clean it up myself. I agreed to do so. Some time during the install a sconce light in the hallway disappeared. In the other hallway the sconce light was taken down and set on a counter. I am not making any accusations about what happened to the missing sconce but am of the opinion that it got knocked off and was broken during the carpet removal. Again, I didn't see what happened to the sconce so I am making an assumption. If my assumption is correct I feel that I should have been informed. I mentioned the sconce to the supervisor who used the acetone and he agreed that it probably got knocked off and broken and said he would check with the installers and get back to me, that they would make it right. I haven't heard a word back from him. The sconce is not the end of the world, I just feel that my concerns should have been addressed. Had I been informed I would have said not to worry about it accidents happen. Overall We are satisfied with the floor.
Description of Work: Install laminate flooring in two bedrooms and a closet. Remove and dispose of existing carpeting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$4,500

Donna R.
10/2013
5.0
ceramic tile
  + -1 more
I will use them again if necessary.
Description of Work: We bought ceramic and travertine tile for a backsplash and shower area through Imperial Wholesale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Sandy P.
01/2013
5.0
ceramic tile
  + -1 more
We got a really great price and it turned out really well.
Description of Work: I bought a alot tile from them and everything we needed to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Daniel P.
07/2012
5.0
carpet installation
  + -1 more
We chose them because of their location and Angie's List grade.
Description of Work: Imperial Wholesale installed our carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Cindy V.
12/2011
5.0
carpet installation
  + -1 more
I really appreciate their services and they are great. They have everything you can imagine from tile, inlays, sink fixtures, and etc. They are a really good company and I love working with them. They stand behind their work. They are also prompt, efficient, they clean up well, polite, and professional. They owner is very nice and helpful. I would recommend their services to anyone.
Description of Work: I used them most recently for carpet insulation in my home. I have been using their services for about 5 to 6 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Jan T.
04/2011
4.0
countertops
  + -1 more
I didn’t have them do the work. I didn’t know what I was looking for, but I just dealt with the people in their store. They were very busy and so, I didn’t get a lot of help. It wasn’t a big deal.
Description of Work: I bought countertops and sinks from Imperial Wholesale about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Ed P.
05/2010
5.0
ceramic tile
  + -1 more
Found the very best quality and prices at Imperial Wholesale. Imperial Wholesale sales staff were very helpful with design suggestions, too. As their ad says, "it's worth the drive!" They also kindly took back extra tiles and gave us our cash back! Not that common at other tile stores...we got stuck with $400 in "store credit" at another tile store (thankfully THEY are now out of business, but we still lost the $400). Would highly recommend Imperial Wholesale!!!!
Description of Work: remodeled our new home with new floor tile throughout, new bathroom countertops and bath and kitchen backsplashes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Laura B.
09/2007
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
The overall experience was excellent. They had to special order the carpet which arrived in a timely manner. The tile was readily available and in stock. The installers and salesperson were very well qualified and knowledgeable.
Description of Work: I purchased carpeting and a higher quality pad for 5 rooms in my home. It was a moisture barrier type of carpeting measuring 1200 square feet. Also, I purchased 1400 square feet of ceramic tile. The company installed the carpet but I hired someone else to install the tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Anna and Susan W.
10/2006
5.0
carpet installation
  + -1 more
Imperial Wholesale had the best price on the carpet I chose. They were even cheaper than most of the carpet mill warehouses in Georgia. I paid 26.00 a yard for carpet that sold elsewhere for $35-45. (My price included a special premium pad that other shops charged $6-8 extra a yard as an upgrade.) Imperial is not big on service. The warehouse is often busy and you might have to wait for someone to help you. If you need a lot of hand-holding you'll find it chaotic and untidy. Staff are friendly and knowledgeable once you get their attention. It's a great place for a bargain-hunter, but not worth the trip if you value ambiance and service highly. The installers did a great job so I'm very pleased with my bargain. I highly recommend them for people seeking a great value.
Description of Work: I purchased carpet from Imperial Wholesale and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,500

    Contact information

    9602 E APACHE TRL, Mesa, AZ 85207

    www.imperialwholesale.com

    Service hours

    Monday:
    8:30 AM - 5:30 AM
    Tuesday:
    8:30 AM - 5:30 AM
    Wednesday:
    8:30 AM - 5:30 AM
    Thursday:
    8:30 AM - 5:30 AM
    Friday:
    8:30 AM - 5:30 AM
    Saturday:
    9:00 AM - 3:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Hardwood Flooring Sales and Installation

    FAQ

    IMPERIAL WHOLESALE is currently rated 4.8 overall out of 5.

    Monday: 8:30 AM - 5:30 AM

    Tuesday: 8:30 AM - 5:30 AM

    Wednesday: 8:30 AM - 5:30 AM

    Thursday: 8:30 AM - 5:30 AM

    Friday: 8:30 AM - 5:30 AM

    Saturday: 9:00 AM - 3:00 AM

    IMPERIAL WHOLESALE accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, IMPERIAL WHOLESALE does not offer free project estimates.
    No, IMPERIAL WHOLESALE does not offer eco-friendly accreditations.
    No, IMPERIAL WHOLESALE does not offer a senior discount.
    No, IMPERIAL WHOLESALE does not offer emergency services.
    No, IMPERIAL WHOLESALE does not offer warranties.
    IMPERIAL WHOLESALE offers the following services: CARPETING, FIBERS/TREATMENTS, WOOD FLOORING, CERAMIC AND PORCELAIN FLOORING, LAMINATE FLOORING, CUSHION/PADDING AND VINYL/RESILIENT.

    Contact information

    9602 E APACHE TRL, Mesa, AZ 85207

    www.imperialwholesale.com

    Service hours

    Monday:
    8:30 AM - 5:30 AM
    Tuesday:
    8:30 AM - 5:30 AM
    Wednesday:
    8:30 AM - 5:30 AM
    Thursday:
    8:30 AM - 5:30 AM
    Friday:
    8:30 AM - 5:30 AM
    Saturday:
    9:00 AM - 3:00 AM