Hughes Air Heating & Cooling

What a great experience with Jim and the team at Hughes Air. I was having trouble with my breakers on a Friday at 4pm. I called Hughes and told Jim about the problem and he was at my house within the hour. He had me back up an running the same day. My 2 units were 16 years old...so I asked him for a quote for replacement. He came to me with a better price and system configuration than the other 3 guys which had quoted me earlier in the month. His team was fast and courteous and installed my 2 new Trane units the following week. He came back and double checked the work. No question that I will be using and recommending the Hughes team from here on out.

Was very knowledgeable, pleasant, and answered all my questions. Checked out the attic where the heat pumps go. My one concern was that he thought there might be drywall work needed to be done due to problems getting air handlers into the attic. This would be extra and not covered by his bid, but he offered referrals to drywall company. Opted to go with another company.

The sales process as well as the installation went extremely well. Everyone that I engaged with throughout the process was very professional and courteous. The crew that did the installation laid down tarps to make sure there wasn't any dirt tracked onto my floors. They arrived and ended at the timeframe that they had quoted to me previously. I was very pleased and would highly recommend them!

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Could not be more happy. Great people, super service.

Reno and Nate came out to our home and I can't say enough about them. They did something which none of the previous HVAC companies did and that is find out why we have had no Air coming out of the registers in the kitchen. We've had several HVAC contractors come out in the past years and none found the issue. Reno and Nate found where duct disconnect was with in 15 minutes. And now we have very cool air blowing out of the kitchen registers, it was an easy fix. We figured we had some sort of leak in our system, they found the leak(s) in the lineset and Air Handler Coil. Replaced the coil and the copper lineset. I can't say enough about Hughes Air. We have a couple of other issues Reno is working on and I know he'll come through for us. I will use Hughes Air for all my HVAC work moving forward. I highly recommend them. Thank you Jim Hughes for hiring Technicians who truly care

We were pleased with their service.They were easy to work with.

Hughes Air LLC is located in Mesa Az provided a great product. The team was punctual, knowledgable, tidy and professional. My first time buying a heating and cooling unit, I am pleased with the service the company provided and the quality of the product. The whole team did a fantastic job walking me through the process of purchasing a unit for the size of my home. The price of installation was included in the price of the unit, I paid $3,600 plus tax. I highly recommend Hughes Air LLC to my friends and family.

In all my experiences working with contractors in the Phoenix area, Jim is by far the most professional person I've met. Our first experience with Jim was when he worked for another contractor and he came to quote a new a/c install. We had several quotes that day, and Jim, while not the least expensive, was the most professional and best value for the money. We have been very happy with our first unit. At some point, Jim had ventured out on his own, and we tracked him down to help our friend when she needed a new a/c unit. She too had several quotes and picked Jim to replace her unit. She too has been very happy. In the meantime, the original company where Jim worked went out of business, and we lost several hundred dollars paid up front for the service contract. While none of this was Jim's fault, he helped us out and came to service our ailing old a/c unit last summer. When it started making wretched noises this spring, we knew it was time. Jim's technician, Enrique provided us with excellent service (it took him a very long time because of his thoroughness) on the working unit (the one Jim installed), and gave us the bad news on the old 18-year-old original unit. I knew I didn't need to shop around. I just went ahead and scheduled the replacement with Jim for that same week. Enrique is now going to be our regular technician, and he now knows our system well. At first he though we were going to have to replace some expensive filters, but after trying to clean them out, he realized that they were still fine. Apparently the service from the ailing company before did not do a thorough job and those filters had not been cleaned for two years. The new system is so quiet, and the air flow is so even, I hardly know when it is on. Jim has provided us with nothing but good service, and he tells us when we are spending money unnecessarily. Just today, he told me how to fix a water heater with a part from Home Depot. I was ready to replace the whole thing! His integrity is refreshing.

Jim was helpful and professional. A/C was installed on the scheduled date. Installation crew were professional and cleaned up when the job was done.

He was very honest. And the pricing was great. He was extremely professional, the whole staff was. The clean up was great.