Goldwing Appliance Factory Service

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They did an excellent job.

As expected.

I CALLED ON TUESDAY AFTER THE LABOR DAY WEEKEND AND THEY WERE VERY APOLOGETIC FOR NOT BEING ABLE TO COME WITHIN THE NEXT DAY. THEY QUOTE $95 FOR A SERVICE CALL BUT THAT INCLUDES ALL LABOR FOR REPAIR (ONLY PARTS EXTRA). JOHNNY CALLED EARLY THURSDAY, GAVE A TWO HOUR WINDOW AND ARRIVED PRECISELY AS PROMISED. HE WAS VERY EFFICIENT IN ISOLATING AND FIXING THE PROBLEM (CLEANED INJECTOR), GAVE ME SEVERAL TIPS FOR MAINTENANCE AND CHARGED ME LESS THAN THE ORIGINAL QUOTE BECAUSE HIS JOB WAS EASY!!!

THEIR SERVICE PERSON ARRIVED ON TIME AND DIAGNOSED THE PROBLEM IN LESS THAN 10 MINUTES. HE ORDERED THE PART THROUGH HIS OFFICE AND GAVE ME AN ESTIMATED TIME THAT HE WOULD RETURN TO INSTALL. HE MET THAT DATE AND DID NOT CHARGE ANYTHING ADDITIONAL FOR THE RETURN VISIT. I WAS HAPPY TO HEAR THIS SINCE I THOUGHT THEIR INITIAL $89 SERVICE CHARGE WAS A BIT HIGH. I WAS IMPRESSED.

THESE PEOPLE WERE GREAT. I CALLED FRIDAY AM, THEY CAME OUT SATURDAY AFTER 2PM AS I REQUESTED. THE SERVICEMAN WAITED FOR ME FOR A FEW MINUTES AS I HAD AN APPOINTMENT THAT TOOK LONGER THAN PLANNED. HE FIXED MY DRYER IN A JIFFY AND JUST CHARGED ME THE BASE RATE. HE WAS VERY PLEASANT, KNOWLEDGEABLE, QUICK, AND EFFICIENT. I HIGHLY RECOMMEND THIS COMPANY TO ALL.

HE TOLD ME WHAT IT WOULD COST TO REPLACE THE COMPRESSOR AND THAT IT WOULD BE A GOOD IDEA TO BUY A NEW REFRIGERATOR INSTEAD. THAT IS RARE, BECAUSE IT IS MONEY OUT OF HIS POCKET. HE WAS TIMELY, PROMPT AND KNOWLEDGEABLE. I WOULD USE HIM AGAIN.

THEY HAVE CAME OUT 12 TIMES TO FIX MY DISHWASHER WITH NO SUCCESS. THEY ARE THE FACTORY TECHNICIANS FOR BOSCH.

THEY WERE CONTRACTED BY MY BUILDER AS MY DISHWASHER WAS UNDER WARRANTY. I WAS VERY SATISFIED WITH THEIR PERFORMANCE AND WOULD CONTACT THEM AGAIN. ALTHOUGH, HE CAME WITH THE WRONG PART, HE APOLOGIZED AND GOT THE RIGHT PART ASAP.

THEY WERE VERY PROMPT WITH BOTH RETURNING MY PHONE CALL AND ARRIVING AT THE APPOINTED TIME ON THE SCHEDULED DAY. THEY WERE VERY QUICK AND CLEAN WITH THEIR WORK. A VERY NICE AND PROFESSIONAL JOB.

TECHNICIAN WAS ON TIME AND VERY KNOWLEDGEABLE. REPLACED PARTS QUICKLY AND CORRECTLY.

PUNCTUAL AND EFFICIENT.

THEY WERE RECOMMENDED BY THE COMPANY WE BOUGHT OUR DISHWASHER FROM. WE FOUND THEM TO BE PROFESSIONAL, FRIENDLY AND HELPFUL. THE SERVICE TECH TOOK HIS TIME TO BE THOROUGH AND INSURE THAT HE COVERED ALL POSSIBILITIES.

THIS IS THE ONLY COMPANY I WILL EVER USE FOR APPLIANCE REPAIR. ALTHOUGH THEIR SERVICE CALL FEE IS A BIT MORE THAN OTHER COMPANIES, THEY REALLY KNOW THEIR STUFF. THEY HAVE EVEN BEEN SUCCESSFUL IN OBTAINING WARRANTY COVERAGE FROM THE MANUFACTURER EVEN THOUGH THE COVERAGE WAS NO LONGER IN EFFECT.

THEY ARE VERY QUICK TO RESPOND AND DID A GREAT JOB FINDING THE SOURCE OF THE PROBLEM. THEY WERE QUICK TO REPAIR AND VERY NICE.

THEY WERE ON TIME WITH THEIR APPT. HE WAS VERY SKILLED AND KNEW WHAT, AND HOW, TO FIX IT. THE PRICES WERE NOT BAD.

IT TOOK GOLDWING A COUPLE OF VISITS BEFORE THE ICE MACHINE WAS PROPERLY FIXED. THE COMPANY ITSELF IS VERY RESPONSIVE TO OUR NEEDS. IT MAY HAVE JUST BEEN A BAD ICE MACHINE REPLACEMENT. THEY DID COME WHEN CALLED IN A VERY TIMELY MANNER.

THE REPAIRMAN WAS VERY KNOWLEDGEABLE, HE KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I DESCRIBED IT, AND WHAT I HAD DONE MYSELF TO TROUBLE SHOOT.

THEY WERE VERY PROMPT AND COURTEOUS.

PAUL COMER HAS BEEN CONSISTENTLY RELIABLE.

ARRIVED AS PROMISED. TOTAL PRICE OF REPAIR AS QUOTED. VERY KNOWLEDGEABLE OF APPLIANCE, EXPLAINED THE ISSUE AND POSSIBLE SOLUTIONS. VERY REASONABLE RATES COMPARED TO COMPETITION.