Family owned & operated. Award winning. Additional DBA - GlassBusters Inc. Additional contact name - Keith A Robinson.
Business highlights
39 years of trusted experience
Services we offer
Window repair & replacement, patio door glass and rollers, custom mirror walls, vanity mirrors, shower and tub enclosures, cabinet door glass, bug & shade screens.
I live out of state. Called Glassbusters for an estimate on two oil rubbed bronze sliding glass doors for my remodeled showers for my future retirement home. I felt the estimate was very reasonable. Glassbusters met with a friend of mine for exact measurements and my doors were installed about two weeks later. I just got back from Arizona and the doors are beautiful. Look very high quality and make my new showers look very high end. Could not be happier with the job Glassbusters did for us. Quality company.....
Description of Work: 2 shower doors installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,390
Steve H.
07/2018
5.0
glass repair
+ -1 more
Called several shower door companies and decided on Glassbusters based on cost and availability. Tech was out for a measurement within 2 business days of initial contact and shower door was installed 6 business days later. Workers were prompt, professional, and the door looks great. Would definitely use this company again.
Description of Work: Shower door installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$890
Jane M.
09/2014
5.0
glass repair, screen repair
+ 0 more
The price was good. They came very soon after my call, and they did their job very well.
Description of Work: I used Glassbusters Inc. Our front window broke, and they replaced the one part of the window, and the screen as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Melissa B.
08/2014
4.0
glass repair, doors
+ 0 more
We called Glassbusters and one other company based on reviews to get estimates to replace the glass in our dining room. The two companies were very similar in responsiveness and provided the same price quote over the phone, but we ultimately chose Glassbusters. They answered their phone right away and were able to schedule an in-home consultation within a couple of days. Dave was the assigned salesman and he was very friendly and professional. Although, he was a late to the appointment because he used an outdated paper map rather than GPS. He answered all of our questions and provided enough information to upsale us on the three window panels instead of only replacing the broken single we had. We also chose to go with the Low E option to cool the dining room, which was the hottest room in the afternoon. It took about one week for our window order to be complete and to schedule an installation date. Our salesman, Dave, was also our installer, but was again late to the scheduled time. He said his first appointment had ran late, but we would have appreciated a call to let us know of the hour delay. Dave had a very professional and personable attitude and worked quickly. One thing, it seemed that with paying over $800 they would clean the windows at the end of installation. Overall, the service and quality were good.
Description of Work: Glassbusters provided an in-home estimate with measurements for glass replacement in our dining room.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$800
Ray L.
08/2014
5.0
glass repair, replacement windows
+ 0 more
Estimate, repair work, billing, all went according to plan. This company performed the work for about 30% less than a quote from an "Angie's list" competitor.
Description of Work: Replaced two broken windows; second story; one window could be removed for repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Michelle G.
07/2014
5.0
glass repair
+ -1 more
They were professional and courteous. Not ever having to price this type of work before, I thought they were reasonable.
Description of Work: We had two windows that would not stay up. They replaced the Balances on both windows. The tech knew exactly what was wrong. Ordered the parts and came back. They let me know when parts were in ( shortly after initial visit) and came back on the scheduled date and time to install. Hightly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Josephine B.
07/2014
5.0
glass repair, replacement windows
+ 0 more
I love them. I very much like them. I haven't had any trouble since then. They are punctual, reasonably priced, efficient. I really like the way they worked, didn't leave a big mess. It was a good experience on all fronts. I would absolutely use them again in the future.
Description of Work: I have used Glassbusters several years ago around 2008. I have used them several times in a row for various things so I have had them out more than once and I had them repair my shower enclosure. I had a piece of glass apparently the contractor had cut short so it was sliding and making a gap, so they came out and put in a new glass panel. They worked on a window that was leaked. They came out multiple times until they got the issue solved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosemary O.
04/2014
1.0
glass repair, doors
+ 0 more
Don't waste your time trying to contact them thru Angie ' s list message center. Tried twice with no response.
Description of Work: Tried to reach them for glass repair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Glassbusters Inc
We apologize for this error on our part. We try to respond to all email requests and unfortunately but rarely some slip by. I am the one who reads all email and look for any emails referencing Angie's List, however I did not recognize the heading of "Fulfillment" as an Angie's List request. Again we do apologize for this mistake and will do our best to not overlook any Angie's List requests in the future. If ever you have a need for any glass repairs I hope that you consider Glassbusters.
N C.
03/2014
5.0
glass repair, replacement windows
+ 0 more
Great job. Quick and painless. Very honest on estimate and information. I would absolutely use them again.
Description of Work: Replace one broken, dual pane window and replaced a window where the seals were melted and showing like a bubble around the outside.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gale T.
03/2014
5.0
glass repair
+ -1 more
Went perfectly. We used the coupon that Angies List offered
Description of Work: Replaced glass in an arcadia door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Vince H.
12/2013
5.0
glass repair
+ -1 more
The team was professional, on time, and did a great job. We would definitely hire this company again.
Description of Work: Installed extra large mirrors in master bathroom and guest bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Nancy K.
12/2013
5.0
glass repair, doors
+ 0 more
Used Angie's help to choose Glassbusters for our shower door. We did get 3 quotes and Glassbuster's was the best price for the LARGEST size glass over the other 2 quotes. Our contractor recommended another glass place, but the sales rep could not meet or beat the price. He came down to "contractors price" but only on the 70" glass. He said he did not know how they could sell and install the 75" for the quoted price but they did! ADDENDUM: Wanted to use Glassbusters for our buffet/server glass top, but their Mesa location was too far to make it cost effective for us to pick up over a local purchase. They gave us the best quote price, but with delivery, it would have been higher. We did call them in case they could deliver free if coming to our neighborhood.
Description of Work: Keith installed a beautiful 3/8" frameless clear 33.25x75"shower door in our guest bath remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$640
Kevin R.
08/2013
5.0
glass repair
+ -1 more
I originally called a different company that was unable to meet my time constraints. So, GlassBusters was next on my list. I called late on Friday afternoon, they had the service tech at my house on Monday to measure and then had the glass installed on Friday. A one week turn-around. The first place I called said it would take eight days just to get a measurement. The service tech, Dave, was very friendly and professional. They did an excellent job. I felt like they really had my best interests at heart. I would recommend them and use them again.
Description of Work: Replaced cracked window glass in bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Gay S.
03/2013
5.0
glass repair
+ -1 more
We found this company through Angie's List and had them come to give us an estimate which was very detailed. We arranged to have the screens installed while we were away from the house and to have the windows done when we were home. All work done as agreed. Installer very punctual and professional. Very pleased with the results and far cheaper than replacing the entire windows. Would use this company again.
Description of Work: Replace several double-paned windows Withing existing g frames and add a few bud screens to some windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Judy M.
02/2013
5.0
replacement windows
+ -1 more
Our 2 geese flew into our bedroom window. They survived, but the window did not. The outside pane of the double pane 5x4' window broke - however the whole unit needed replacing. Glassbusters were quick in responding to our request for a quote. They showed up when they said - called first- and gave us weekend dates for both visits - per our request. They had the window ready the following weekend and they were quick and efficient in replacing the window. Cost was below our homeowner's deductible - so all was out of pocket - but they made it all go smoothly- so I'm happy. I'd recommend them without hesitation.
Description of Work: Very Professional Service.
Rating Category
Rating out of 5
Yes, I recommend this pro
$500
Margaret G.
02/2013
5.0
glass repair
+ -1 more
Came on time, called me while they were there, cost was reasonable.
Description of Work: Replaced a broken window in a rental property.
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
Ronald H.
01/2013
2.0
glass repair
+ -1 more
Not very good. They didn't seem too interested in our business. Gave us a price over the phone, but a price for what?
Description of Work: Called to book an appointment to have someone look at our shower. Had some issues I wanted to point out and to see what they had to offer. They had me measure the opening and then gave an estimation of what the job would cost over the phone. I had no ability to view options or really to discuss some of the issues I had. I mentioned that we wanted an S-curved shower door and they did not seem to know what I was talking about. We went with Affordable Xcellence. They came out and answered all our questions and addressed all our concerns. Thanks Glassbusters for turning us on to them!!
Rating Category
Rating out of 5
responsiveness
4.0
Response from Glassbusters Inc
We quoted this customer for what we thought they were asking for. We try to quote all jobs on the phone. This way there are fewer chances for sticker shock. We have operated like this for over 25 years and it has served us and our customers well. Some people do not understand that this process benefits both parties in the long run.
Anthony B.
12/2012
5.0
glass repair
+ -1 more
One of my windows had the outer pane of a double pane window broken. I called to arrange a time when someone could come out to measure the window and give me an estimate. Isaac called the next business day and came by that day to do the measurement. The glass was done and ready to be installed in 3 business days (this took place over Thanksgiving weekend). Isaac called to set up a time for installation and came by that same day to finish the job. Isaac was the main person I dealt with but did talk to a couple of people in the office. Everyone was friendly, helpful, and professional in their dealings with me. The price was what I had expected to pay before I called them. I would definitely call them again for any window or glass damage.
Description of Work: Replaced broken window glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gladys W.
10/2012
5.0
glass repair
+ -1 more
I was very impressed with everyone at Glassbusters and will definitely use them again.
Description of Work: Got an estimate on-line for a glass tabletop and four glass countertops. The estimate was ready the next day, and when I called to place my order, everyone I talked to was very nice and extremely helpful. The order was supposed to take 517 days, but instead was delivered in just three days. The delivery man was prompt and professional, and the glass pieces fit perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
LuAnne W.
09/2012
5.0
glass repair
+ -1 more
Tech arrived in time frame promised. Because of the location of the window (second floor) it had to be accessed from outside on an extension ladder. Tech took care not to bump into anything and he was professional and courteous. The entire job took about 15 minutes.
Description of Work: Had a small glass pane replaced in an upstairs bathroom. Service tech was pleasant and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Vicki D.
09/2012
1.0
glass repair
+ -1 more
No response to my request - see above.
Description of Work: I sent a message-explaining a mirror i needed to purchase and have installed, as well as a piece of glass replaced in a kitchen cupboard door- to Glassbusters on 8-5-2012 via Angie's List - and have never received a call or a reply to my email. I am submitting a report as requested by Angie's List (which is a great idea to follow up with me, as I would not have followed up). My low rating is only in regards to their NOT replying or contacting me after I sent a message through Angie's List. I am not rating their quality of work at all - since I have no experience with it.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Glassbusters Inc
At Glassbuster we strive to respond to all requests we receive in a timely manner. I have reviewed all our requests ad deleted emails from the past and do not see your request. I feel that this rating is an inaccurate reflection of Glassbusters and our business practices. I believe that our Angies List rating reflects our dedication to our clients needs.
EJ C.
09/2012
5.0
glass repair
+ -1 more
Called for an estimate. Gave approximates on window type and size. Technician came and measured and examined window and revised estimate was lower than first one. :)Made an appointment for replacement.Technician came and replaced the window. He laid down a tarp to catch any glass shards. He was very professional and very congenial.
Description of Work: Front window replaced. It was a double-paned, tall window near the front door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Denise F.
07/2012
5.0
doors
+ -1 more
Our sliding glass door is original to the house so 10+ years old. We broke one pane on the non-sliding part. I measured the glass and got a quote over the phone and mentioned that I had an Angie's list coupon. The service tech did both panes on the non-sliding part of the door (if one breaks you need to do both... this was included in teh estimate already). The sliding part of the door was still in good shape so we didn't need to do anything on that part. The service tech did a good job and offered tips about improving the sliding of the door. Very professional and he even called ahead of time to see if it was okay if he came early (which it was). But I'm happy for the courtesy call to make sure. The new panes look good and blend in well with other half of the door. The total cost was almost exactly the same as the estimate and our Angie's list coupon was accepted. No issues. We would definitely recommend Glass Busters again if the need arises.
Description of Work: Replace dual pane glass in sliding glass door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
William M.
06/2012
5.0
glass repair, replacement windows
+ 0 more
Dave made a measurement appointment and came at that time. He called his office to see if my common size was in stock, then reserved it. Since only one side was broken I asked if I should replace both with tempered glass for safety. There wea NO pressure to upsell and it was my choice. He installed it the next day calling to ask to come early as his route had changed. He promptly and efficiently completed the job in a professional manner. He noted that my sliding rollers were broken and replaced them which was beyond the scope of the job. I would recommend and use them again.
Description of Work: Family dog broke 30 year old non-tempered fixed side of sliding window. Called several repair members from Angies list and these seemed most responsive and knowledgable. Recommended tempered glass (per current building code due to proximity to entry door) saying it would be a 2 part process: measurement requiring deposit for the materials then take 2-3 days to order required size and install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$248
Peggy H.
04/2012
5.0
glass repair, replacement windows
+ 0 more
They gave me an estimate over the phone, but when they finished the work the price was even cheaper! They said it would be several days for the dual pane window to be repaired, but it only took a couple of days. They were very quick and I am happy with their services.
Description of Work: They repaired two broken windows.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Windows,
Doors,
Screen repair
FAQ
Glassbusters Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 PM - 4:30 PM
Tuesday: 8:00 PM - 4:30 PM
Wednesday: 8:00 PM - 4:30 PM
Thursday: 8:00 PM - 4:30 PM
Friday: 8:00 PM - 4:30 PM
Saturday: Closed
Glassbusters Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Glassbusters Inc does not offer a senior discount.
No, Glassbusters Inc does not offer emergency services.
No, Glassbusters Inc does not offer warranties.
Glassbusters Inc offers the following services: Window repair & replacement, patio door glass and rollers, custom mirror walls, vanity mirrors, shower and tub enclosures, cabinet door glass, bug & shade screens.