German Roofing

Roofing, Roof Cleaning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a family owned and operated business located in Mesa, AZ. German Roofing has been providing Arizona with quality residential roofing repairs and replacements since 2001. We will always deliver on our promise using the best quality materials and the most driven roofers. German Roofing stresses integrity and breeds excellence. We take pride in the roofing services we provide to our customers and will strive to provide every customer with an excellent experience.

Business highlights

23 years of trusted experience
Minority Owned & Operated
Se Habla Español
Family Owned & Operated

Services we offer

Roofing - Commercial & Residential--- Tile, metal, shakes, shingles, flat & foam roofing.

Services we don't offer

We do not work on gutters, or awnings-- but we can refer you to a couple of gutter and awning companies.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

amount depends on job



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7564 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
5%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 501-525 of 564 reviews

Heidi B.
09/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Re-tiled roof. Did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$22,500

Response from German Roofing
Thank you for your comments. We appreciate your business.

Dave W.
09/2015
5.0
roofing, roof cleaning
  + 0 more
unknown
Description of Work: They power washed my large foam roof, cut out and patched bubbles and sealed cracks, applied 2 coats of elastomeric white coating and kept the yard clean. The staff were very polite and explained everything to me very clearly. Would use them again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from German Roofing
Thank you for your comments. We appreciate your business.

Marlene K.
09/2015
3.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Response from German Roofing
Thank you for your feedback. We will use this review to make sure we can improve the experience for our customers in the future. Thank you, Dianna

Diana A.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They did the roof repairs we needed and there was no problem! I wouldn’t say they were the cheapest but I would use them again as they were very professional and did a good inspection. I appreciated that they came back out for the small repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy E.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced tile roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from German Roofing
Thank you for your comments. We appreciate your business.

THOMAS P.
08/2015
4.0
roofing
  + -1 more
unknown
Description of Work: Installed a new roof on our home. Overall OK. The workers did a great job, worked hard in the heat, & cleaned up well at the end. There was very little communication from the office. There was no warning ahead of time that they would remove our satellite, we would have no TV service & would have to pay our provider to reinstall it ($54). Also, extending the scuppers was in the contract but workers had no idea they were supposed to do it. Overall, pleased with results, but company could pay more attention to details and communicate better with the customer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Response from German Roofing
Thank you for your comments. We appreciate your business. We will use your feedback to improve our communication to the workers to make sure no details are missed. It is common for satellite dishes to need to be reset after the roof is replaced. We offer $50 credit for this as there is no way to avoid the dish getting bumped and moved during the roof installation as even a slight movement of the dish can throw off the signal. I would be happy to send you a $50 gift card instead of a discount as we were not informed that the dish signal did not come back on and you have already paid the balance. Thank you, Dianna

Sylvia H.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Flat roof. Laveen storms. Went well took a little longer than expected but job ands communication from workers was awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from German Roofing
Thank you for your comments. We appreciate your business.

Curtis W.
07/2015
4.0
roofing
  + -1 more
unknown
Description of Work: GERMAN ROOFING performed a roof inspection and replaced missing tiles on the roof of my home. I would have given them an A+ rating if not for them leaving roofing nails all over the drive way. The most egregious complaint that I have is that an several individuals chose to use my property as a outhouse, with one individual urinating in a soda can and throwing it in the front yard, which I mistakenly picked thinking it was an empty can, only to discover it had been filled with warm urine. The can was not present when they arrived. identified another individual relieving themselves on the side of the house. What does it take to ask to use the latrine? I have no other complaints, I have not been on the roof, so I am assuming that they performed an excellent job. I would not use them again, with that being said. From all the reviews submitted for GERMAN ROOFING, if I had not had this experience I would use this company and did. I am chalking it up to they were having an off day. I can only hope that was the reason why.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
punctuality
5.0

$600

Response from German Roofing
This is the first I am hearing of any of this as the customer was called to collect final payment and never mentioned any of this to me, or anyone else. I send out a email with the scheduled work for them to please contact me if they see any nails and if they have any questions during the work. I am unsure about any of this as we were never told, so I will investigate and move forward once I get more information. If any of this occurred, I do apologize to the customer for an unpleasant experience and will make sure this doesn't happen again. Thank you, Dianna

Jeanne W.
06/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from German Roofing
Thank you for your comments. We appreciate your business.

Roseann B.
06/2015
5.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,110

Response from German Roofing
Thank you for your comments. We appreciate your business.

Rose P.
06/2015
2.0
roofing
  + -1 more
unknown
Description of Work: I hired them to install a new roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from German Roofing
We did not complete any work for this customer. We contacted the customer to reschedule work due to the rain as we could not start on the anticipated start date. The customer refused to reschedule and said she would hire someone else to complete the work. We apologize for any inconvenience this may have caused, however we cannot control the weather and sometimes it is necessary to reschedule jobs for future dates due to completing previously started jobs.

Lorie M.
06/2015
3.0
roofing
  + -1 more
unknown
Description of Work: Billing office person was very rude. The roofer cost me $800 to secure one bullnose tile on the front of the roof that had fallen off and replace 10 broken tiles they noted on the roof when I got my estimate. A month later another bullnose tile fell off my roof on the opposite side of the house. The inspection must not have been very good or they would have noticed that tiles were loose all along the edges. Even I can see it. I would not recommend this company.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0

$800

Response from German Roofing
We are never rude when we call customers to collect payment. We call and say, "We have completed the roofing work and were calling to see how you wanted to make the payment. You can mail in a check, or you can make a card payment over the phone" I have no idea what the customer is talking about with regards to the billing office being rude, because she never indicated any problem when she made the payment, and there was never a problem. We provided the customer an estimate for a complete tile roof maintenance which was accepted. On the receipt it shows the total was $798. This included Clearing the roof free of debris, replacing one Barrel Tile which the customer provided, replacing 18 additional tiles not provided by the customer, securing all loose tiles throughout the tile roof, and repairing mortar joints throughout the tile roof. If the customer was not happy with the quote, they should not have accepted the proposal and approved the work. They are free to get as many estimates as they want from whoever they want. The customer also states that a month after we performed the roof maintenance another tile fell off the roof. If the customer would have called us to let us know, we would have been happy to come out and replace the tile as a courtesy as we have done this many times for customers. it is common for tiles to fall from the roof, and for the roof to need this regular maintenance yearly or sooner due to weather, animals, wind, and roofing debris. I am really unsure why this customer is so unhappy as she never indicated she was unhappy with the quoted price, and she never indicated any problem when she made the payment.

Ed M.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Added can lights in hallway and added three way switches

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from German Roofing
Thank you for your comments. We appreciate your business.

Barry F.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Changed schedule a couple of times, I always had good notice AND he met my deadline! Due to tough scheduling circumstances (mine) the discussions and estimates were based upon photos and phone calls. We only met via email and phone, and he did what he said he would for the price he said.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from German Roofing
Thank you for your comments. We appreciate your business.

PAUL D.
06/2015
5.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from German Roofing
Thank you for your comments. We appreciate your business.

ZACKARY C.
06/2015
2.0
roofing
  + -1 more
It didn't go.
Description of Work: Estimated roof , never followed threw. Big waist of time.any

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from German Roofing
We apologize you didn't receive the estimate as soon as you were expecting. We emailed you out the estimate early this morning and we always call to let you know we emailed it out, however today is Sunday so we didn't want to call until later in the day to let you know it was emailed out as it is too early to call you yet on a Sunday. We were out there on Tuesday 6/2 and today is Sunday 6/7. I went out of my way by working on your estimates today, Sunday, as we don't usually work on weekends, just to get this to you sooner because I had emailed this to you about 4 hours before you left this review. I don't think 3 business days is a timeframe out of the ordinary to expect to receive your estimate. I'm sure if you check your email this morning, it will be there as it was sent out at 2:38 am. Thank you, Dianna

Betty K.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Roof repair - replacing damaged underlayment on a portion of a tile roof. All went according to plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Response from German Roofing
Thank you for your comments. We appreciate your business.

Pamela B.
06/2015
2.0
roofing
  + -1 more
unknown
Description of Work: The company did not show up as promised, twice, and it was nearly impossible to get updates from the office staff. The job was completed 3 weeks after promised.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$7,000

Response from German Roofing
I apologize we were unable to get this work completed during the timeframe we had originally thought. We had to move the scheduled work due to wind and rain as foam roofing cannot be completed when it is windy and rainy. I always send out an email that informs the customers to email me anytime if you have any concerns. You can also call and leave a message if you don't get anyone, and we will call you back. We squeezed this work in due to the customer wanting this done quickly but this could not happen due to the weather, and the work had to be moved out. If any customers need anything in the future, please email me to germanroofing@yahoo.com, or text me directly to 480-703-4108 as this is the quickest way to get ahold of us. Thank you, Dianna

Jeffrey T.
05/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Investigated a leak in my house. Recommended replacing a section of roof, which was consistent with several other bids. Took them a bit to do job but did a good job keeping me informed. Great cleanup afterwards. Hard to tell they were there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Response from German Roofing
Thank you for your comments. We appreciate your business.

Emmy F.
05/2015
5.0
roofing
  + -1 more
unknown
Description of Work: My fiance and I are in the process of selling a house. The buyer requested some repairs to the tile roof. We bought a deal on Angie's List for a "roof tune-up", as it seemed to fit the bill perfectly (included replacing a certain number of broken tiles, fixing slipped tiles, and repairing mortar joints). German Roofing was responsive to our calls and able to come out quickly. They initially forgot to remove some pigeon netting as we had requested, but came back out to do so at no additional charge. We were very happy with the service they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from German Roofing
Thank you for your comments. We appreciate your business.

Jeanette N.
05/2015
3.0
roofing
  + -1 more
unknown
Description of Work: We needed approximately 22 "squares" of roof replaced with new tile. Manuel from German Roofing showed up on time for the estimate on March 26, but left immediately after he checked out the roof and got his measurements. He did not sit down with us to discuss any options or what he found. The bid for the work arrived via email 14 days later, April 9th. They never followed up with any contact to discuss the bid or our concerns. Their bid was lower than other bids we received, but because of the lack of follow up we decided to go with another contractor.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
2.0

$10,400

Response from German Roofing
This person may have called to schedule the appointment on March 26th, however their appointment was made for Manuel to be there on April 6th, and they received the email on April 9th as they stated in the review, which is 3 days later, not 14 days later. I wish we were allowed to post the appointment book as I just checked it and it clearly shows this customer had the appointment with Manuel on April 6th. I find it upsetting that people are allowed to lie about things like this and there is no way for us to show that this is not true. Manuel is more than willing to spend extra time with any customer who has questions about anything. I also call every customer as soon as I email out the proposal to let them know it was emailed out and to please call me if they don't receive it. I also add to every email for them to email me anytime if they have any questions and I would be happy to help with any questions they would have had either by answering them myself, or having Manuel call them to discuss any questions they may have had. We welcome questions and are more than willing to spend any time with a customer either by making multiple trip to their home, or by phone calls, or emails if asked.

PAUL D.
04/2015
5.0
roofing
  + -1 more
unknown
Description of Work: I have referred them many times and my entire cul de sac has engaged German Roofing at one time or another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

Response from German Roofing
Thank you for your comments. We appreciate your business.

LEROY P.
04/2015
5.0
roofing
  + -1 more
.
Description of Work: replaced flat roof with foam and cover coating. They professional,punctual,

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from German Roofing
Thank you for your comments. We appreciate your business.

Darrell S.
04/2015
4.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from German Roofing
I am not sure where this report is coming from as we have no record of giving an estimate or performing work for anyone with these names, or at this address. Please reply with the correct customer name information and address where the work was performed so we can verify we did any work for you. Thank you, Dianna

Shirley Ann E.
04/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced my roof; however the tile was reused and 90% of it was reusable. There were two leaks and the cost of repairing them was half or more than doing the whole roof which had not been touched since the house was built in 1986 so I thought it was money well spent to go ahead and do the whole roof. As far as I can tell, everything was done according to what I was told. The guarantee was for a longer term than the other bidders.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from German Roofing
Thank you for your comments. We appreciate your business.

Contact information

1027 E Broadway Rd, Mesa, AZ 85204

http://GERMANROOFINGAZ.COM

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
278204
Trade License Locale
Arizona
Trade License Authority
Arizona: Contractors
Trade License Expiration
04/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Roof Cleaning

FAQ

German Roofing is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

German Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, German Roofing offers free project estimates.
No, German Roofing does not offer eco-friendly accreditations.
No, German Roofing does not offer a senior discount.
No, German Roofing does not offer emergency services.
Yes, German Roofing offers warranties.
German Roofing offers the following services: Roofing - Commercial & Residential--- Tile, metal, shakes, shingles, flat & foam roofing.
We do not work on gutters, or awnings-- but we can refer you to a couple of gutter and awning companies.

Contact information

1027 E Broadway Rd, Mesa, AZ 85204

http://GERMANROOFINGAZ.COM

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM