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GENE'S RV & A/C REPAIR

Heating and Air Conditioning, Auto Service, Propane Sales Services,

About us

Our family owned and operated company has been serving the Phoenix Metro area since 1979. We are an authorized warranty repair center for many manufacturers. We offer fair pricing and fast service in our shop or through mobile service. We also have a large parts store and specialize in hard to find parts.

Business highlights

50 years of trusted experience

Services we offer

Recreational Vehicle Air Conditioning Repair and Service Home Air Conditioning Repair and Service Dash Air Conditioners (in-shop only) Recharging your A/C Unit Furnace Repair Refrigerator Repair and Service (sorry, we do not work on home or commercial refrigerators) LP Systems Plumbing Systems Toilets Electrical Systems Awnings Collision Repair (in-shop only) Most Engine Problems Generators General Maintenance (oil changes, brakes, belts, hoses, etc.)

Services we don't offer

Hitch Installation Alignments Tire Replacement, Rotating, or Balancing

Amenities

Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-4 of 4 reviews

James K.
03/2024
1.0
auto repair
  + -1 more
I will never bring my RV back to Gene's RV repair again. I dropped my trailer of on a Thursday and Mike(Installer & part owner) told me he would be calling me on Friday after he looked at everything to give me an estimate. I did not receive a call from anyone from Gene's for 3 days until the following Monday morning. The job was not completed as promised when I picked up my trailer Monday afternoon, I had to order an adapter part and install it on my own. It gets even worse, when I dropped off my trailer I had my mountain bike on a rack on the back of my travel trailer locked which I made them aware off. During the time that they had my trailer they backed into something causing the handlebars of my mountain bike to make a hole the size of a silver dollar in my trailer and damage the forks of my $4000 mountain bike as well. I did not discover this until I got back to my RV site. I contacted Mike immediately and sent him photos of the damage that night. His response was as follows "If you are expecting us to take responsibility and pay for the repair, there's not much I'm going to be able to do for you. Damage claims need to be addressed at time of pick up." Once again I will never bring my RV to them again and if you are reading this, I suggest you never bring your RV to them either.
Description of Work: Axle service and Solar

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$535

Response from GENE'S RV & A/C REPAIR
Thank you for sharing your concern with us; we take all complaints seriously. Our team is dedicated to taking care of our customers, including taking responsibility for our mistakes. Unfortunately, in your situation, we cannot be sure that the damage happened while your unit was in our care since it was reported more than four hours after you reclaimed possession.

Marilyn K.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve B.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
He is always polite and I really like that he is able to call me so I can meet him at the house and not have to wait around all day. He knows my unit well as he is the only one that has ever serviced it and he installed it too. He is honest and I really think he is about the best around.
Description of Work: Gene's come out in the spring to check my A/C unit for the season. They also changed the filter for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MARIA J.
07/2004
5.0
heating & air conditioning/hvac
  + -1 more
GENE IS VERY POLITE AND COURTEOUS. HIS WORK IS ALWAYS DONE CORRECTLY.
Description of Work: GENE REPAIRS AND SERVICES AIR CONDITIONERS FOR RV'S AND HOMES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    9624 E Main St, Mesa, AZ 85207

    www.genesrv.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Auto Service,
    Propane Sales Services,
    Awnings

    FAQ

    GENE'S RV & A/C REPAIR is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    GENE'S RV & A/C REPAIR accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, GENE'S RV & A/C REPAIR does not offer free project estimates.
    No, GENE'S RV & A/C REPAIR does not offer eco-friendly accreditations.
    No, GENE'S RV & A/C REPAIR does not offer a senior discount.
    No, GENE'S RV & A/C REPAIR does not offer emergency services.
    Yes, GENE'S RV & A/C REPAIR offers warranties.
    GENE'S RV & A/C REPAIR offers the following services: Recreational Vehicle Air Conditioning Repair and Service Home Air Conditioning Repair and Service Dash Air Conditioners (in-shop only) Recharging your A/C Unit Furnace Repair Refrigerator Repair and Service (sorry, we do not work on home or commercial refrigerators) LP Systems Plumbing Systems Toilets Electrical Systems Awnings Collision Repair (in-shop only) Most Engine Problems Generators General Maintenance (oil changes, brakes, belts, hoses, etc.)
    Hitch Installation Alignments Tire Replacement, Rotating, or Balancing

    Contact information

    9624 E Main St, Mesa, AZ 85207

    www.genesrv.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM