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Geek Squad - Best Buy

Computer Repair, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

2.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.5
value
1.0
professionalism
3.5
responsiveness
3.5
punctuality
3.5
Showing 1-2 of 2 reviews

DIANE C.
10/2009
3.0
computer repair
  + -1 more
They did the job, but the price was incredibly high. I feel as though, although they were professional and punctual, the price they charged me could have paid for a brand new computer. I don't know anything about computers, and I feel that they took advantage of me. They talked me into buying a battery I did not need, and I would certainly not use them in the future.
Description of Work: They repaired my computer.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ROBERT R.
11/2008
1.0
computer repair
  + -1 more
The repair people did not put Service Pack 3 on the new hard drive. Had to download and/or re-install a number of programs. However, we don't know the file names for program information such as our email addresses, web browser bookmarks, the I-tunes library, etc. With great good luck I found our web browser bookmarks. Geek Squad does not deal with Mozilla programs such as Firefox and Thunderbird. Had to take the computer back for nearly a week while they tried to figure out what was causing it to freeze up after the hard drive was replaced. All the files and folders from the old drive were put into one folder called "Data Transfer" which makes it much harder to find things.
Description of Work: Replaced the hard drive in our desktop. Backed up files from the old drive to the new one. However, they DO NOT back up programs, just information files. We had to supply our own copies of Microsoft Windows, which was too old to have Service Pack 3 on it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$400

    Contact information

    1628 S SIGNAL BUTTE RD, Mesa, AZ 85209

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 2 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    1628 S SIGNAL BUTTE RD, Mesa, AZ 85209

    www.geeksquad.com/repair