About us
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31 years of trusted experience
Services we offer
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Photos of past projects
Reviews
4.36 Reviews
Showing 1-6 of 6 reviews
Bill J.
06/2013
home theater design, tv repair
 + 0 morePunctual, speedy and very professional.
Description of Work: Mounted 60" tv on wall, set up receiver, bluray and router.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,300
Jeanne G.
06/2012
computer repair
 + -1 moreThey did a good job. They are knowledgeable. Their pricing is pretty average. They were very professional.
Description of Work: I use the Geek Squad for my computer repair. I last used them to get my Tablet repaired.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$80
Robert J.
02/2012
appliance repair
 + -1 more(see above)
Description of Work: Our tenant called late friday afternoon to tell us the refrigerator was not cooloing very much at all. We called a half dozen appliance repair shops hoping we could get a service technician out there on Saturday. One was out of town that weekend; another was not open on Saturday; the other four were already closed on Friday but had voice mail. We left a voice mail message because these places indicated emergency 24/7 service available. Only one called back the following Monday. The rest never did answer our call. Amazing! Fortunately, we tried Best Buy's Geek Squad (which was not listed in Angie's List.). We originally thought they only fixed computer equipment. Were we wrong! They set up a service person to come out the very next day (Saturday) between noon and 4PM. They arrived and diagnosed the problem (bad thermostat/heater). The coils had frozen over with ice. So the tech guy used a hair dryer to melt the ice, which allowed the refrigerator to operate normally for a week or so while the part came in. The part was promptly installed the next week, and the refrigerator is as good as new again. They took a credit card number over the phone after completion. Their charge? $100 flat fee for the service call (which included two visits) and $77 for the part and tax. We're confident that any other repair place would have charged more for the two visits. We're very satisfied with Geek Squad's professionalism, attentiveness, promptness, courtesy, and pricing. They're highly recommended for Reno or for just about anywhere else Best Buy services. Five stars!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$177
DIANA L.
10/2006
computer sales
 + -1 moreThe laptop was a floor model, which was having software problems. It would not boot properly, so they needed to reinstall the software to it's brand new, out of the box, configuration. The Geek Squad was assigned the job of rebuilding the machine. When I went to pick it up, it only had the Windows software on there. None of the other software that comes with the machine. Also, it did not have the additional software which I purchased to be installed and configured for automatic virus scans ($60). I had to argue with the technician and then the technician's manager and then finally talked with the floor manager, who agreed that it should be rebuilt with all of the software. They finally did that, but when I got home and clicked on the icon for the virus software, it had not been installed or configured. I was very frustrated. I will never do business with the Geek Squad again. I will also never do business with Best Buy, but that is due to a different incident.
Description of Work: Purchased high end notebook computer, with extended service plan and add on software.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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$3,000
MARY ELLEN K.
09/2004
computer sales
 + -1 moreTHE PERSONNEL, AT BEST BUY, WERE VERY HELPFUL IN GIVING ME INFORMATION NECESSARY TO PURCHASE A HOME COMPUTER SYSTEM. THEY WERE ABLE TO HELP ME COMPARE BRANDS AND FEATURES WITHOUT BIAS TOWARDS ANY PARTICULAR PRODUCT.
Description of Work: PURCHASED COMPUTER EQUIPMENT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$649
08/2004
home theater design
 + -1 moreTHE WORK WAS COMPLETED IN 2-3 HOURS. I DIDN'T THINK IT WOULD TAKE THAT LONG, BUT IT SOUNDS WONDERFUL AND THEY DID A GREAT JOB.
Description of Work: PURCHASED A HOME THEATER SYSTEM. INSTALLED BY BEST BUY EMPLOYEE.
| Rating Category | Rating out of 5 |
|---|---|
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| punctuality |
Yes, I recommend this pro
$600
Contact information
1455 W Southern Ave, Mesa, AZ 85202
www.geeksquad.com/repairService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Sales,
Stereo and Home Theater Systems,
Computer Repair,
TV Repair,
Appliance Repair,
TV Sales,
Appliance Sales and Installation,
Camera Repair,
Auto Radio Service
FAQ
Geek Squad - Best Buy is currently rated 4.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Repair - Appliances, Tvs, Major Brands, Refrigerators, Washers, Dryers, & Ranges.
Contact information
1455 W Southern Ave, Mesa, AZ 85202
www.geeksquad.com/repairService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day