G3 Glass Granite Group

Called and was given a quote almost immediately. They were the cheapest and most confident (other companies said it wouldn't be possible). Scheduled and they were able to squeeze us in asap, even arrived a little early! Guys were professional, honest, and quick! Cleaned up after themselves and went above and beyond. Would definitely hire them again!

Their attitude to us in the showroom, considering it was a small job, was excellent. Their installation crew were prompt and professional and got the job done if a short amount of time with no problems. We would definitely use them again and recommend them to friends!

We were very satisfied with the work they did; we were especially impressed with how carefully they measured for the new countertops (they all fit like a glove) and how clean the fabrication and installation were. We did run into a problem with our drop-in sink: they chipped the original sink when removing it (we planned on reusing it) but reinstalled it anyway. We weren’t happy with that, nor with the positioning of the sink. But when we raised these issues with G3, they explained that the positioning was necessary for structural reasons (which we accepted) and agreed to credit us the cost of replacing the chipped sink with a new one. They also provided the labor for the sink swap free of charge. So our problems were resolved in a very professional manner and we ended up with a countertop installation that receives nothing but compliments from everyone who sees it.

Cindy was great, very helpful! Only complaint is we had to pay cash as using a credit card would add an additional cost that would negate the great price we were given.

I used G3 to install my granite counter tops. We were very happy with the final outcome. I would highly recommend this company. From the sale rep Cindy to the installers and beyond, everyone I came into contact with was very impressive. I definitely got the impression they truly care about the customer being happy and will do whatever it takes to make that happen. I got 3 quotes and their price was competitive.

It took us a long time to decide to replace our kitchen and laundry room countertops because we don't like the mess in our home but we had heard many good things about G3 Glass Granite Group so we met for a consultation. From the sales people to the installers, our experience was smooth sailing. We were able to choose materials effortlessly; the cost was substantially lower than we expected; the product was ready before the estimated time; the installation (our main worry) was careful and professional. We were worried about how the installers would treat our cabinets/walls/floors, etc., but we were worried for nothing. Excellent experience. They were done quicker than they thought on the day of installation. We highly recommend G3 Glass Granite Group.

Everyone at G3 was great to work with, from our salesperson Cindy, to Brandon who took measurements, to the installers. We had no prior experience with this type of project, and Cindy patiently explained and walked us through each step. We ordered a cabinet base from another supplier for the kitchen island, and G3 made the custom granite top and installed it. We're thrilled with the results.

Great. Cindy was very easy to work with. The team is very professional. I will definitely use them again. Laurie

Brandon was prompt with the quote and very competitive in pricing. It took exactly as long as they said. I had an odd sink that I couldn't find anywhere and they somehow found it. Installers were tidy and did a great job. Looks fantastic. The hardest part was picking out the granite with so many choices. I had them install all granite counter tops for kitchen ,island,desk, and laundry room. I also did a granite back wall behind the stove and added a breakfast bar.

It went great. Work completed in a very timely matter.

Lots of communication, work was done quickly and professionally. Really appreciated every aspect of working with them.

G3 came in to our condo and removed the old laminate counter tops, and installed all new granite counter tops with an under mount sink. Raul and his assistant did a fantastic job. There was a slight issue that the space for the range was a bit tight, but they promptly corrected it. I also used their plumber, Danny, who coordinated with the install. He sent Charlie Alamir who arrived as the counter tops were being finished, and he installed my new faucet, disposal and the plumbing connections, also at a very reasonable price. Everyone connected with this project did an excellent job. I would also like to point out that the price was about $700 - 800 less than estimates I had received from Home Depot and Lowe's for similar installations. I would definitely used G3 again for any future granite work!

Everything went great. I purchased a coupon online from Angie's List because it included everything I wanted, and based on my experience with Angie's list and the reviews of this company. I wasn't disappointed. Tom arrived right on time for our first appointment and brought samples based on what I told him I was interested in when we spoke on the phone. He kept me updated all along the way by email and phone. All the employees that came to my home were efficient, hardworking and cleaned up as they went. The additional tile work and having the plumber come in was an additional cost to the coupon but having Tom coordinate to have it all done together was a great convenience and I didn't have any down time waiting on a plumber to hook my water back up! My kitchen looks beautiful and it was a painless experience! Highly recommend G3!

Everything was great. Tom our salesperson was excellent, always returned our phone calls, called when he said he would, and went out of his way to make sure we got what we wanted. The installation of the countertops and backsplash went very smooth. The installation of the glass surround for the shower was much more challenging(not the fault of G3). The way the tile(already existing) was put in for the shower posed a challenge in putting in new glass and pulling out the old fake glass and aluminum. G3 came up with a solution by adding new tile and building up along where the glass was going to be mounted. The tile actually looks better than it did before, it looks like we added an accent to the already existing tile. They also only charged a small fee to correct the tile problem, which we thought was quite fair for the correction that was done. Also, they never were pushy about payment. We paid half up front and the other half upon completion, and with the delay of having to do the tile around the shower, they still did not ask for payment until that was completed. We would highly recommend this company for any home remodel project.

At first they were great... .we inititally had found that one of the countertops had a crack and they fixed it in a very timely manner. They seemed to be very professional and responsive at that time. One year later, however, we had another countertop crack and I immediately contacted them. I spoke with Brandon and he brought a Sile Stone Representative out to my house to examine the crack. They determined the countertop needed replaced. Since then they have been totally nonresponsive. I've heard numerous promises initially, but nothing was ever done. I've been calling once a week and have left amessages with Kimberly and was never called back. I then started Emailing them and again, was never contacted. I've been more than patient and the girls in the office can testify to that. They have apologized and stated that they feel bad that Brandon (the President of the Company) had never called me back or made any further initiative to correct our issue. I would not recommend this company.

Met Gary Davis the owner. He was nice and helpful. He sent Scott to our house to finalized the details. Scott was fabulous for his part and the best experience of this deal. I chose them because they were highly rated on Angies List, price was good and they promised everything I wanted. Then this is what actually happened. 1. The installer was scheduled to come and take measurements in a 1-3 pm window. He got at my house at 5:00pm. 2. They called me and set my install time at 8-9am. On the day of installation, at 9:30am they had not arrived. I called and asked if something was wrong and they told me that the install was scheduled for 1-3pm. The pulled the file and realized their mistake and got the installer at 10:36 AM. 3. After install, I paid them and they left. I looked at the sinks and 2 of the 3 sinks were not staight. I called the office and they sent the installers back to fix them. 4.I ordered a 1/8 inch overlay of the granite over the sink holes and it is written on the work order. It turned out to be 1/4 to 1/2 inch. Not what I ordered or wanted and I emphasized this several times. Scott even wrote it in big letters on the work order and they did not do it. 5. I have 7 drawers that pull out under the sinks. The granite comes so far down in the master I cannot even open one drawer and 2 others rub the granite when I open them. I will have to hire someone to lower my drawers to fit. They should have put some filler or something so the drawers would work properly. I liked Scott, but the end result was not what I was promised and install process was stressful. They are over rated on Angies List and would not recommend to anyone. With all the installers in the Phoenix area I would use someone else and not take a chance with Stonhenge. This could happen to you.

With our first visit to the office it was apparent the employees had been versed in customer satisfaction. Often this is a reflection of what management expects of their employees. We were greeted by a friendly face and taken to view samples. This was done by a person who's job was probably more clerical than sales but it didn't leave us standing and unattended. It didn't take long for the wife to identify the granite she wanted. After some discussion we set a time for Jim Watters to obtain measurements for a more exact estimate. Jim arrived within the agreed upon window of time. He was through in explaining the various issues, that is, where seems would be located, possible modifications to level the existing cabinetry, etc. In fact during the initial visit it appeared a support wall would need to be lowered to level the surface. We agreed upon an additional cost. When the old countertops were removed it was clear no modification was needed and the added cost was promptly refunded. During the installation phase of the project at no time did I detect "that's good enough". Raul and his co-worker (didn't get his name) were very meticulous with fit, seams, caulking and getting our input if an option were available. The bottom line is communications were excellent. People arrived within the agreed upon time frame. The project met our expectations.

We were very please with the experience and end result. The were right on time when they came to measure and to install the granite. The finish on the edging was great the pieces fit perfectly. They did what they said they'd do and left no mess. I appreciated they were very transparent about their pricing and how different granites (including the one we bought somewhere else) would affect the total price too. Would definitely recommend.

Gary was very responsive and always available via phone. All appointments we made with him, he arrived on time or early. When we needed to have him available after hours he was accommodating. Gary worked very hard to keep our material costs reasonable. He was very knowledgeable about the particular type of granite we selected (Mascarello), he made us aware that it could have small imperfections in the surface and that was the nature of this particular granite. We are by no means experts in granite, and were ill equipped to inspect the slab we selected. Gary went to the slab yard and inspected the slab we selected to give us a level of comfort that the slab we picked had minimal imperfections in the surface. The gentleman that did the final measurements and templates, was on time and completed the work quickly. He answered several questions we had and gave us good additional advise that we had not thought to ask Gary about. The day of installation the crew showed up on time and completed the demolition and installation in less than four hours. There was minimal mess and disruption during installation and they left the work area in very clean condition. The kitchen turned out beautifully, we could not be more pleased. All in all we had a very good experience with Gary and all the staff at Stonehenge, we would give them high marks in all aspects of the job, recommend them to our friends and use them again without hesitation.

We contacted numerous other vendors regarding our kitchen remodeling project. Stonehenge was one of the final two vendors left after doing much research. Prior to them starting our project, we interviewed, researched and visited the two vendors numerous times. The project started the second week of October, 2012. First, they repaired damage done by a previous vendor on the kitchen walls (wallpaper removal and spackling). This included re-surfacing ceilings as well. First they removed the old cabinets to allow us time to paint the area, then they installed the new cabinets and measured for the granite countertops. We had some electrical work to be done. This was through a sub-contractor of Stonehenge's, not their own staff. Once the electrical was completed, the new cabinets were installed along with the sink, facet, garbage disposal and above oven microwave. Finally, the floor was completed in the kitchen and laundry room. There were a few problems that no one anticipated along the way, and Stonehenge took care of them immediately. The only additional costs were enhancements we asked for later in the project. We changed our floor product selection AFTER the original product was picked-up and delivered by Stonehenge. No problem. They took the old one back and picked up the new order. This caused the schedule to be changed, but it was our fault, not the vendor. Gary Rogers was unbelievable during this whole project. He never complained, no matter how late in the day he always stopped by and was checking on the project. Gary's response was always, "I'll take care of it". And he did...every time! Jim Watters is a master at cabinetry and his ideas and suggestions were incredibly important to the success of our project. Bottom line: if you want the project done right and you want to work with people who care, then we recommend you call Stonehenge. You will NOT be disappointed! We have gotten soooo many compliments on our kitchen. Do you homework-take whatever you need to take with you when you make your selections--samples of existing flooring in your home, paint swatches, a piece of furniture, be aware of the lighting in the area-that makes a big difference. They work with you and make great suggestions. We LOVE our kitchen.

All of the jobs have turned out very well. We like them very much. Everyone there was just great. The salesman was very good and helpful with designing and laying out things. Their fabricators are great. The installers are also amazing. We had one little problem where I wasn't quite happy with the color they put in the grout. The salesman came out and agreed that that it was wrong. He replaced it and it was great! We would definitely hire them in the future if we had any additional needs.

John is the son of the owner. He is a very kind guy and he will always call you back when he says that he will. Their prices are very reasonable. They even offered a discount for paying the cost in cash. They were willing to accommodate my schedule. They were very professional. They way that they finished the job was exactly how I expected it would be. They did exactly what they said they were going to do. I was treated with respect form them. I will definitely hire them again in the future.

The work was great! I received a couple of estimates from other companies. They were just on time, delivered when they said they would, and showed up when they said they would. It was a pleasant experience.

They are very good. They work with you on getting the granite by looking at the options with you and giving you recommendation. They are happy to work with you. They measure, cut, and installed for us. We are very happy with the work. We highly recommended them to others!

The owner of the company came out to measure, and I was surprised at the cost considering we already had the granite, but decided it was worth the cost if someone was going to do a great job. A month later when they came out to install, I was severely disappointed at the number of measuring errors and quality issues we were faced with. Due to mis-measurement, the laundry sink counter portion wasn't cut large enough to cover the existing cabinet and therefore had to be placed c***-eyed on top of the laundry cabinet - to this day it is still unleveled, crooked, with minimal overhang on one side and excessive calking on the other. The backsplash on the bathroom piece had to be entirely re cut onsite also due to mis-measurement, and during the install our brand new Kholer plumbing sink fixtures were dragged across the ground leaving large gouges and scrapes on the faucet head. Additionally, the installer left several gouges in the surrounding wood molding and scrapes on the walls, and indicated that it was not his responsibility to fix. I could not reach the owner by phone that day and the installer didn't speak good english and therefore it was impossible to resolve anything during the install. In the days following, I made calls and sent a note detailing our issues and asking for them to be addressed by the owner, but never received a response. At this point, the most upsetting things are those that cannot be corrected without significant granite replacement cost: 1) The granite edge: I had asked them to match the beautiful bullnose edging on my kitchen countertop which during the bid he said he could do - but instead they arrived with a standard bullnose edge on all pieces, 2) the laundry counter was cut so small there was no way to fix it short of buying a whole new piece of granite to start with. As for the fixable issues, we have paid other contractors at this point to fix the molding and wall repairs, but are still stuck with the above granite issues and scratches on our new faucet head. We are not happy.