Donation Movers LLC

These guys where all Awesome the team that was sent. Where all Hard working, Very Knowledgeable, I was moving from a bad situation and they made the move quick and i was able to unpack my items with nothing damaged. Thanks again ! and i would recommend them to my friends and family.

Horrible!!!!! PLEASE DONT EVEN THINK OF USING THIS MOVING COMPANY!!!! I spoke with Paul(I think he's the owner) and got a quote for what I needed and set up a date for the move. I was given the 2-6p slot which was ok. The guys called on moving day to let me know they were on their way, they got there at 3:38 and came up to my place, Paul proceeds to tell me how they almost didn't come because the traffic was heavy.... And he had a bit of an attitude because of it like it was my fault. He tells me the truck had some other persons stuff in it that they were supposed to drop off at a donation place but didn't because of the traffic, I told him he could have called me to let me know that they would be late because the had to drop the stuff off to see if I was ok with it...then he asks me how much stuff I had to move and I told him once again, the apartment and the stuff in my garage, he gets bent out of shape and says " well this might be two trips", and started to move things. In the process of moving my stuff all the of the guys had to use my bathroom which each of them took approx 15-20 minutes in there...... Really? So one of the guys hurt his ankle on the last job and (I felt bad for him) pretty much stayed downstairs moving things which of course took longer since he was hurt. Another guy broke one of my book cases and they weren't (and still haven't) going to fix it like it was nothing, one guy told me to use black tape to cover the break in my book case so it won't show... We finally get everything moved five hours later and Paul wants to get paid..... So I bring up the book case and Paul said he'll get the piece from Ikea and get it fixed.... Its been over a week now and still nothing from Paul and his moving company. I would NEVER recommend this company to anyone!!!!! I sent him an email discussing their service...... Hello, I wanted to let you know that I wasn't real happy with the service I received from your company for the money I spent. I can understand that you were upset with the traffic and getting to my complex, but that was no excuse for you having an attitude and taking it out on me the customer. I feel that you didn't really give me the service I paid for, which was supposed to be three guys and a truck for $100 an hour plus the $75 for gas and taxes.... the truck wasn't even empty and one of your guys was hurt which wasn't my fault which caused him not to be at full capacity with helping and definitely factored in the time taking longer. I think as a business, there should have been something reduced financially because of that since I didn't cause it to happen. Also, I didn't get a copy of the contract which is bad because now I have nothing showing the agreement that was made for your services. During the move one of your guys broke my book case which if I hadn't said anything about, you would have left and not even tried to do anything about it, and actually you still haven't done anything which you said you'd do. I'm sure you probably won't attempt to fix this situation, but that's ok because believe me everyone I come in contact with will here this story and it will be posted on every site I can get it on, to let people know about the kind of service you give. Sent from my iPhone

Excellent , prompt courteous service

Perfect, recommended by a friend. Now I'm recommendin them

If you value your property do not hire this company!! They moved us from Phoenix to New River and I thought they did a great job, until I unwrapped my brand new $3K refrigerator and noticed there were 2 dings and a large crease on the front of it. I have tried to call Donation Movers several times and sent a few e-mails and no response on how they plan on fixing my refrigerator. They were happy to take my $900 dollars, but will not even give me the courtesy of a return phone call to discuss this issue. Shady company if you ask me. This is not how you treat your customers, I will never recommend this company! EVER!!

Excellent. Arrived on time. Extremely efficient. Wrapped everything! Would just make sure to request that heavy boxes go on bottom.

On time professional, swift and completed the task without any damages

These guys were top notch. They got the job done quickly!

It went great. And it ended up being slightly cheaper as they did not use as much gas a s estimated. And were honest enough to tell me so. I will always use them, and recommend them to anyone.

everything went well. they were all profesional.

Scheduling with Paul was simple and straightforward. Pricing was clear and up-front. The follow up for confirmation and questions was professional and pleasant. The three crew members who handled my move were friendly and fast, arrived during the time specified, and called beforehand to let me know they were on their way. They hustled, but took the care necessary not to break items. They also offer a donation service, which was very much appreciated. I will definitely use their services again. Recommended.

The owners were really nice. They were out on time. There were four people that came out. I specifically said there was a piano I wanted moved upstairs. They said no problem and the one guy refused to do it because he hurt his back. The other guy stood there and didn't say a word. I paid extra for the fourth person to move the piano up there. When I called the owners back, they said they were sorry, and said their worker claimed the legs on the piano were fragile. The legs were never on the piano. He told me to send pictures. I sent him pictures and I never heard back from him. I would never use them again. They tell you one thing and send people out that don't do what I asked them to do, and I paid for it. They unloaded a truck, but they wouldn't take the piano upstairs, which was agreed before.

It was a big hassle which I would have preferred to avoid but I would not be railroaded.

I was being given some furniture, so I hired this company and was overall pleased. I was given a 4hour window for the service between 10-2 and assured the driver would call me 45min-1hour before arrival. I was not at the the location being picked up, I live at the destination 20min away. So when the driver called to tell me he would be there in 10min I was a bit annoyed and said I could be there in 20. I sat and waited another 20min at least for arrival, so 'technically' I was notified 45min before arrival. However, the crew was quick efficient and polite, a lead to handle the paperwork and and additional 2 very stout young men handily carted my furniture up a unforgiving flight of stairs. For the service, the fee was very reasonable.

It couldn't have gone better, and deciding to hire Donation Movers was one of the best decisions I have made this year. I had expected the job to take 3 or 4 hours and to cost double what it did, but Paul and his crew were finished and driving to the next job after 2 hours. That included a 20 minute drive to the new house. I had read reviews in which one of the complaints was that the movers worked very slowly because they were being paid by the hour. These guys were the absolute opposite. They really hustled and worked together carefully and efficiently! It was also nice to see the more experienced crew members keeping an eye on and mentoring what looked to be a newer member of the team. Best of all, they paid attention and really thought about what they were doing, even noticing an awkwardly placed cupboard that had been left behind by the previous owners of the new house and offering to get it down. Thanks Donation Movers!

The job went smoothly. I contacted Donation Movers via the on-line quote on their website. The got back to me within 2 hours of submitting the quote. The lady who called me back was very nice and answered all my questions. Once I booked their services, I received a confirmation email listing the quote and other information needed for the move. 2 days before the move I received a confirmation phone call. The day of the move I received a call about stating the movers were on their way. Once the movers got to my apartment, they loaded everything up in about an hour. They made sure that all large pieces and valuables were wrapped to prevent breakages or damage. Once at my new apartment, they unloaded in about 2 hours. ( I was moving from a ground floor apartment to a 3rd floor apartment) The movers were very nice and professional and had a great sense of humor. I would definitely use them again!

No problem whatsoever. They arrived early, after calling to advise, worked efficiently and accepted donated furniture that we couldn't keep.

The 3 man team call 45 minutes before they were supposed to arrive and told me they were on their way. They arrived on time and carefully wrapped with shrink wrap and moving blankets all my furniture. They do charge a gas surcharge, but do not charge for moving supplies (shrink wrap, moving blankets). So at least I knew what the charges would be vs some competitors that charge for supplies and then I am attempting to understand how much supplies were used. They were very professional and I will use them again.

The young movers showed up and 1.5 hours early and came with a truck too small, no tools, no tape, forgot the wardrobe boxes, and only had small moving boxes to pack my entire condo with. The room 7 hours and still left half of my other condo full of furniture. They scratched and broke several pieces of furniture and never assemble most of the furniture. It was the worst most expensive day of my life. Horrible experience. The boys fought the whole time and wouldn't help one another with the heavier items.

The people who came to do the work were very professional and hard working. I had not packed up anything in my house at all when they started. It took them 2 days to do the work, and the estimate was only for one day. But they did it so well, I cannot find fault with them at all. I would not hesitate to use them again. Just make sure you give them plenty of time to get the job done if you have a lot of stuff to move.

UPS shipped all of my belongings from Arizona to Michigan. Everything arrived back here in Michigan on time.

It went very well. Very hard workers who hustled the entire time to ensure that we were getting fast service. It made it nice because you basically pay by the minute. Nothing was damaged.

The movers showed up right about on time and had called ahead beforehand to let us know exactly when they would be there. The job ended up taking longer than anticipated as they had to make two trips. However, each member of the crew was very courteous and maintained an upbeat, positive attitude through the whole process. They answered any questions I had in a patient and professional manner. The crew was hard working and was heads down for the whole ten hours. Even though they were running behind schedule, they did not cut corners and stayed to help make sure the furniture in the new house was arranged the way we wanted it.

We were very pleased with the service. We will use them again and will recommend them to friends and family.

they were prompt and worked fast. It all went very smoothly with little effort. They made my move easy for me. Any questions I had were promptly answered. None of my stuff was damaged. They had e moved in 2 1/2 hours. They also took my.my donations for me which made it very nice. I would recommend them to anyone. Moving.