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Definitive Air

Heating and Air Conditioning, Air Duct Cleaning

About us

We are a family owned Air conditioning and heating company with over 25 years in the industry. We provide honest quality service with no hidden cost. We never charge a trip fee if you are within 25 miles of our location, and no additional charges for weekends. Just honest service at an honest price. We specialize in both residential and commercial HVAC as well as low temp refrigeration.

Business highlights

25 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial sales, service, repair & installations air conditioning, heating including ductless, heat pumps, refrigeration, HVAC, gas & electric furnace. We also specialize in low temp commercial refrigeration.

Services we don't offer

Chiller Systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo
Zelle

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-6 of 6 reviews

SP F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
All seems to be working great now. As a result of changing out the motor, our airflow is better than it was before the control board went out. Follow-up questions were answered promptly. My husband and I have no idea who we would use for HVAC issues if Definitive Air wasn't around!
Description of Work: Definitive Air continues to be one of the most solid professionals out their for HVAC needs. Mike came out on short notice when we seemed to need a new air handler motor, but he determined the problem was actually the control board. We chose to replace the motor anyway, since it was 21 years old. Mike continues to be reliable, skilled, honest and pleasant. Too few folks out there have all of these attributes!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I was pleased with them. They are very reasonable, they don't try to tack on things you don't need and are very good. I use them every year.
Description of Work: For heating and air I use Definitive Air LLC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deane R.
03/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

SP F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Mike runs a very professional business, and as in the past, was honest, skilled, reliable and efficient. For any air conditioning work, one can't go wrong with Definitive Air, and likely can't do better with ANYone else!
Description of Work: cleared primary condensate line on 2 attic units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

SP F.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
see above. Mike has continued to be punctual, and really goes the extra mile. He took a fair amount of time and effort, armed with our model and serial numbers, to pinpoint the precise parts he would need ahead of coming out again, so that he came with these parts already in his possession, thus saving us considerable time. And although he has informed us of longer term benefits of full system replacements, he is not pushy regarding this, and respects our choice to maintain what we have and to avoid a full system replacement/upgrade. At this point, could not imagine using anyone else for our ac/heating systems.
Description of Work: This review covers additional work on 2 different occasions since our first review. We have a split system, and my husband and I are attempting to maintain our units not only to be comfortable in Arizona temperatures, but also in order to avoid full system replacements. With our home over 15 years old, it is not surprising that major parts have failed us this year. First we realized our 5 ton compressor needed to be replaced. Then we identified blower motor and blower wheel replacement needs in the 5 ton zone. Mike performed these replacements for us with the same skill, efficiency, professionalism and honesty that impressed us when we called on him the first time. He also installed for no charge a new thermostat we had already purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Definitive Air
Again, thank you for your kind words about Mike and our company. It's reviews like yours that have caused our company to become so recognized. Carol Ford.

SP F.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Mike came out on very short notice and was professional, honest, skilled and efficient.
Description of Work: I utilized the services of Definitive Air to diagnose and repair my outside air conditioning unit that was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Definitive Air
Thank you Member for your kind review and giving us the opportunity to serve you. If we can ever be of service again, please fill free to contact us. We love referrals!

    Contact information

    3014 E Leland St, Mesa, AZ 85213

    www.definitiveair.com

    Service hours

    Sunday:
    7:00 AM - 6:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Definitive Air is currently rated 4.7 overall out of 5.

    Sunday: 7:00 AM - 6:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 6:00 PM

    Definitive Air accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
    Yes, Definitive Air offers free project estimates.
    No, Definitive Air does not offer eco-friendly accreditations.
    No, Definitive Air does not offer a senior discount.
    Yes, Definitive Air offers emergency services.
    Yes, Definitive Air offers warranties.
    Definitive Air offers the following services: Residential and commercial sales, service, repair & installations air conditioning, heating including ductless, heat pumps, refrigeration, HVAC, gas & electric furnace. We also specialize in low temp commercial refrigeration.
    Chiller Systems

    Contact information

    3014 E Leland St, Mesa, AZ 85213

    www.definitiveair.com

    Service hours

    Sunday:
    7:00 AM - 6:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM