Defense Pest Control

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Their techs have always been prompt & courteous; their office staff have been great to deal with over the phone. We live at Anthem at Merrill Ranch in Florence, AZ. Their pricing is a bit higher than some of their competitors but I feel they're worth it. We tried other companies that didn't show for appointments, didn't invoice for months & then billed for several months at once & didn't return phone calls; we've never had any of these problems with Defense Pest Control.

They are always on time, and always do a great job of explaining what they are spraying, where they are spraying, and why.

We like them a lot. We've been on his schedule for 5 years. He's just very professional and very friendly. Cost-wise, he's where the rest of them are. They come back right away free of charge.

They charge every other month. In the meantime, if I see anything in the house, they would come back. I have the animals, so I like them to do the inside. They use really nice guys in terms of taking care of major thing with them. They are very friendly and open to a very good job. I really enjoy that part of it. So far the quality has been good.

We've had them for four or five years. They come out every other month. I can't really say anything bad about them. They are pretty consistent and easy to work with. I like the fact that they almost always send the same gentleman out to me. He knows my dogs, my house and he knows the problems that I have depending on the season whether its spiders or whatever. If you have a problem in between their visit, they come back without charge. After they have sprayed and then all of a sudden you find spiders or any other insects, they'll come back and spray that area for you again. I don't even look for anyone else and I'm happy with them. I really don't know the difference and their price doesn't seem expensive to me.