CYC Landscaping

UPDATE: After 2 months of service the cost of bi-weekly service needed to change. They suggested every week service since the grass was growing faster than originally expected. I was understanding of this. Bi-weekly was $35, now bi was going to be $50, or weekly $35. I opted for the weekly, since yes the grass was growing fast. After a few broken sprinklers (I checked every week after they were here), they had suggested the overseeding process. I had them go ahead and give me a quote. To overseed, as well as de-thatch was going to cost over $1300. That was an extremely high amount! I declined the service and started to search out other sources to get this done. I was able to find the exact same service for $300. Not only that, they can, and will, be doing the weekly service for $30 a week. I'm disappointed that the de-thatching and overseeded quote, but since it was, I was able to find that cheaper, as well as my weekly service. They were average, but constant and on time. Never missed a scheduled visit. They however missed the make when it came to spray for weeds. I had to do that process every week I used them. Now, lets see if the new company will require that.

They estimated the entire project would take six weeks to complete. They showed up on time on the first day they were scheduled and did exactly as they advertised. The first week consisted of removal and underground preparation. This was the dirty work and involved a lot of dust and noise throughout the week. After they finished this phase, they cleaned up all areas that were not due further construction. The Mason work involved nearly three weeks and was completed on schedule. The final phase involved the watering system, lighting system, plants, border pavers, and artificial lawn. This work was completed one day early. With work completed, an inspection found a few areas that needed further attention. They scheduled two additional work days later the following week to finish up the minor infractions. The yard looks outstanding. The only reason I downgraded the price is because they are expensive. I had compared their costs with other landscapers and found others willing to do the work for less. However, when I compared the quality of work between landscapers, I found CYC was by far much better quality. Knowing you get what you pay for, I elected to spend the extra dollars for the higher quality workmanship and I am very pleased with what I have. I will highly recommend CYC for your landscaping design and construction. You will pay more, but you will be happy with the results.

Work was done in a timely manner. Crew was competent and friendly. They were willing to work within our HOA guidlines without any problems. Supervisors stopped by often - once or twice a day, and stayed for long periods of time. Always came up with good solutions when the small problems arose. As clean and neat at the end of the day as possible. Their subcontractors (masons, electrician) were thorough and helpful. The mason came back several times to address some of our concerns. We had no issues with their paperwork. Their designer met with me at a local nursery twice, to select the pottery and plant material. This was a big job, there was lots of dirt to move into and out of the back yard. We had piles of sand, dirt and different sizes of rocks piled in our long driveway. It was all cleaned up (using a pressure washer) after the work was finished to our satisfaction. Even now, a year later I am still in touch with their designer as we work on the few final touches that still remain. I am the slow one, taking my time to get it right. After a year everything is in good working order, including the irrigation and lighting systems. The selected plant material is healthy and thriving. We spent a lot of money on this project and are very happy with the results.

They did a very professional and great job. They were very honest about what needed to be done. In fact they made recommendations that not only saved me money on the job they did, but will save me money going forward.

My overall experience was excellent. They are a very good company. There is nothing I dislike about their service. I think they are one of the best companies I have ever worked with. I like the fact that they are prompt and they communicate well with me. They know exactly where I stand. They come on time when they say they will be here and do it. We can count of them. If I lose a plant within a certain length of time, they will replace it for me. I think I spent about $1100 and the price was equivalent to what I would expect to pay. The quality of their work, responsiveness, punctuality and professionalism was excellent. I would continue to use them in the future; in fact, they will be coming back on the 9th of November.

They did a great job, but they are a little expensive.

Called to schedule, they weren't able to come for 2 weeks but I wasn't in a rush. Arrived in the morning, were done in about 4 hours. Foreman was easy to communicate with, took care of all my concerns and last minute requests. Cleanup was fast and could not find anything that they missed at the end. I have used CYC before at our old house. Also signed up for bi-weekly maintenance.

Mark with CYC was prompt and helpful. Work was completed on time. Some paver areas required re-work and CYC was very prompt and efficient.

They tried, but this was another example of the guy setting the expectations not being part of the team that delivers. Fair quality, but not what I wanted.

He was on time and it started to rain and he still hurried and fixed it well. Because it started to storm and he had to work fast, he offered to return for free to check it if we had any problems whatsoever. He was professional, friendly, reasonably priced. We will definitely become loyal customers to this business.

I met Chris at the Phoenix Home & Garden Show. I was impessed with his professional approach and knowledge of plants for the Sonoran Desert plus their care. He did a great job folllowing up with me and especially providing me a comprehensive plant selection based upon my own choices and statements in our conversations. The final drawings included almost all of my favorites and has provided a 40 year old shady landsacpe with a vibrant array of flowering plants, a beautiful water feature, and reduced the amount of grass by 1/2. The extensive paver patio is situated in the shadest part of the yard adjacent to the water feature. The crews showed up on the designated time. They were efficient and well informed. Any suggestions on my part were handled promptly and professionally. CYC guaranteed their plants and work for a year. I had them return to do additional work in my front yard including a new sprinking system and upgrade the rock. The crew cleaned up the street where the rock was piled for spreading. The street looked like new. They will come back this fall to romove some large trees. It is heartwarming to do business with a company that stands by its product and service. The customer can count on them for making the project come together at a fair price with effiency and quality. They do what is right because it is part of their business philosophy. My yard has been updated and looks beautiful plus functions effectively.

Our vision was exceeded by CYC, what they implemented and delivered far exceeded our expectations. Communication, timeliness and attention to detail were very important to us, CYC delivered on all. The crew arrived ontime and the foreman greeted us everyday to see if we had any questions. The crew work diligently throughout the day, moving the project forward even though it was well over 110 degrees during the entire duration of this huge project. During their 10hour day, the only time their crews stopped working was for water breaks or lunch. Trying to keep out of their way was a challenge for us at times, we wanted to see the progress. Everyone was so kind with a friendly nod and genuine smile. They took pride in their work, which certainly reflected in how well they were treated by their employer. We requested some unique specific work which CYC felt would be better address by a licensed contractor specializing in that skill. You can trust CYC referrals, this contractor skills, attentions to detail and communication were right in line with CYC standards. Understandable so the job site did get a bit messy, however it was cleaned up with any equipment left behind neatly put up out of the way everyday before leaving. Speaking of equipment, to do any job right the first time you need the right equipment for the job. One of many task was to relocate a 6000lb plus boulder, this was not an issue. CYC comes to the job site equipped with the proper tools for each task. We made multiples calls for bids, some licensed contractors others not. CYC was right up front and told us they would not be the lowest bid and they were not. Of the 5 bids they were number 4 as far as cost. CYC did stay on budget, yet honestly we both made adjustments during the project. We requested and increased square footage of the pavers, size and number of plants and boulders and added additional work. Each request was met with cost and immediately placed on the schedule for completion. Once the project was done ontime, the foreman walked around with us to insure everything was in place and review the different water and lighting operating systems. Lastly, he addressed the follow up visits, for watering, lighting adjustments, and the schedule to replace any plants if needed. At different times during the project Chris and John the owners, frequently stopped by to check on their crew, progress and our satisfaction. Both pointed out things I would have never noticed as wrong. Yet, the items were either changed out completely or repaired because it did not meet their standards. One of the changes improved the flow of the pavers immensely and could not have been anticipated until laid down. The skilled installer once he noticed, informed his foreman who brought it to my attention. Later that day, Chris called with several solutions and their recommendation which added an additional step and light. I went along with their advice which did not increase the material needed but did add to labor and one step light, which Chris mentioned he would pick up the cost. CYC standards far exceeds what most homeowners would gladly accept the quality of work for less. They made it right. I paid CYC to implement our vision and trusting they would do exact what they said they would do. Although I appreciate CYC willingness to pay for a the step light, it would not be the right thing to do. They were doing exactly what I hired them to do, that is to look out for my best interest. They had earned my trust, we gladly paid for the light. I would highly recommend CYC for any project you may have, big or small. Peace of mind is worth sitting down with CYC, beside its free. Most that know me, know I am a tough sell. I walk away if I feel any pressure or feel like I'm being sold a bill of goods. You know what I mean, you have to becareful with who you do business with now days. I am 53 years young and can count on one hand the number of times I have left a review on a company. I asked around and this website was suggested as a forum to express our appreciation for a job well done. We hope this has help consumers like us, looking for the best value for your dollar and peace of mind.

It's beautiful. The designer came up with a lovely color picture and the finished job is even better. The men doing the work were hard working and very polite. They finished exactly when they said they would. I couldn't be happier. My kids love playing outside now that it's not just dirt.

They are prompt and professional. If I need anything done specifically I can call the office ahead of time and request the service and when I get home it has been done to my satisfaction. My landscaping is now the best looking in the neighborhood.

I have used their service for about a year and a half. Overall it is good and reliable.

I contacted several landscaping companies requesting estimates for this project and couldn't believe how difficult it was to just get people to call me back and actually show up for the estimate. Apparently this profession attracts a lot of "wannabe" business owners who don't perform professionally. CYC was, by far, the most expensive quote I received, but they were also true professionals. Chris Wentland was responsive and professional. He showed up for the estimate - yay! And he gave me honest feedback about our landscaping problems and realistic solutions. The crew they sent was polite, professional and did a really great job. I have already referred CYC to family members and am happy to recommend them to you.

Laid out new tubing. Replaced some valves and sprinklers. The work was done quickly and well. The price seemed a little high for the amount of work but I didn't have time to get more bids. Overall, I'm happy.

I am ashamed to say the work was done about a year ago, and I am just now reporting that I was/am very pleased with the whole process! The pavers created a very welcoming patio-entry to my home, instead of the former sidewalk to the door. Mike Larchick came out to do the estimate, and was very personable. He made sure he understood exactly what I wanted, and made helpful suggestions about the things I was unsure of. Several options were presented. He made a separate rough drawing for me to send to the HOA for approval, which is why there was a lag time between the estimate and the work Three young men came to do the work. One, with a clipboard, stated he was doing a time-and-motion study, but he also helped some. They completed the entire project in one full day, (supplies were unloaded the night before) and were careful to clean up everything before leaving. I have had many compliments on my new entry, including some from other workmen who have done similar jobs. The work was done for exactly the estimated amount.

They did very good work, promptly and just when they said they would. Everything was done just as I requested, except that one shrub was trimmed more heavily than I had asked.

Very satisfied with their work: they came in and gave us an estimate, they lived up to that estimate and were also very efficient. Also, even after the job was completed they were very accommodating.

Very smooth from start to finish. Alicia was prompt & quick with the estimate. Work crew was prompt, courteous, and did a thorough job. Tree & yard looks great.

The person on the phone for the initial call was pleasant and assigned an advance person to come to give us an estimate. The advance person was on time, friendly and answered all of our questions. She fit into our time schedule as well as gave us additional information about the company. Her estimate was half the price of other tree removal services. The workmen arrived on time, calling before hand. They got to work and continued throughout the whole process. All of the men worked until the job was completed. They cut the tree in sections and then cut up each section. The stump took the longest because it was a 30 year old tree. The yard was cleaned up before the truck left. There was no damage to the yard, fencing or other bushes. I would recommend this company to anyone.

I wanted to hire CYC to do a re-landscape of a rental home that I manage for an out-of-state owner and Jen told me I had to have the owner of the property physically standing there before they would do the work. This really is short-sighted and ignorant especially considering how much work is done in the valley everyday by landscapers who are hired by property managers. I hope they have more common sense on the jobs that they do get.

The work done by them was as nice as promised, everything looks beautiful. We are, however having a problem with the bill we received for the service. They had given an estimate of $25,000, the actual bill was several thousand dollars higher, and they never told us it would be, or why. We hope to work this out amicably.

Alicia was very kind and didn't seem to pass judgment on us for having allowed our yard get so out of control. She was even able to help us identify one unusual tree and give us tips on caring for it. As it turned out, we decided not to keep many of the items in our yard and we went a different way with our landscape plans, but I was still very pleased with CYC Landscaping in general and Alicia in particular. I would certainly recommend CYC to anyone wanting professional landscaping help.