Customer 1st Roofing Inc

Roofing, Patios, Roof Cleaning,

About us

Customer 1st Roofing Inc is a family and locally owned and operated roofing company. We are licensed, bonded and insured and provide services to residential as well as commercial customers. As a full-service roofing company, we can handle all of your needs, from leak repairs to full re-roofs. We also offer maintenance programs for large complex customers. With over 30 years of combined experience, we promise you the best in quality and reliability, and work hard to ensure customer satisfaction on every job.

Business highlights

15 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Our Customer 1st Roofing technicians are trained in the installation of several types of roof types including Shingle, Tile, Polyurethane Foam, and Elastomeric Coating. We also provide roof repairs and maintenance to help keep your existing roof in working condition. From roof replacements to repairs, we believe in providing you with not only great service, but also the tools needed to understand the process from start to finish.

Services we don't offer

We do not install or repair metal or shake roofing systems, rain gutters or siding.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
Venmo


Photos of past projects

Reviews

4.933 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-33 of 33 reviews

Cindy M.
12/2018
5.0
roofing
  + -1 more
Job was done well .
Description of Work: Repairs on roof after cIoling ducks removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roy M.
12/2018
5.0
roofing
  + -1 more
Tyler came out to look at a roof leak. He found the location of the leak and did the repair at no cost.
Description of Work: Roof leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah M.
12/2018
5.0
roofing
  + -1 more
Awesome. Tyler was very professional; did an excellent job; left the roof looking beautiful. I no longer have to do parapet maintenance on an annual basis. What a relief. Happy to have them come back for the next time I need recoating on my foam roof. It was a pleasure working with them.
Description of Work: Tile roof replacement; sealed parapet walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Brett S.
07/2017
5.0
roofing
  + -1 more
It went great. Tyler came to the house and checked the roof. Within 30 minutes he identified the problem and gave me options for repairing the leak as well as the other issues found (the roof is 20 years old). Sonja, who runs the "business" side was very accommodating and easy to work with as well. I don't think I've ever worked with a contractor that was easier to deal with. I'd recommend the company without hesitation and when I replace the roof in a few months will go back to them.
Description of Work: Roof repair/maintenance. We had a leak that came into one of the rooms of the house along a window and stained the drywall as well as causing joint compound to sag. We had a number of broken tiles and eroded underlayment that needed repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,020

Debra G.
10/2016
5.0
roofing
  + -1 more
The whole experience from start to finish went smoothly. I felt confident in their abilities to fix the problems I had with my old roof that previous companies could not solve. For the first time in 5 years, my back porch roof does not leak during a rainstorm.
Description of Work: Inspected and diagnosed problems with my tile roof and patio roof. Gave me Roofing tile samples to take to my HOA. Removed entire roof , installed new wood, roofing paper and tile. Put new flashing in correctly. Applied coating to 2 flat roofs and patio roof. Touched up some of my wood trim with paint I had on hand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,179

Response from Customer 1st Roofing Inc
[Member Name Removed], We are so happy that we were able to fix your leaky roof. Thank you for the great review. Sonja Lundahl, Owner

David H.
04/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
09/2012
5.0
roofing
  + -1 more
Tyler responded very quickly to my call after noticing some water damage on interior walls after a heavy rain. He found a leak in a hidden area under flashing on the flat roof he had resurfaced 2 years ago and patched it up immediately. He showed me an area of the shingled roof where shingles were missing and underlayment was gone right down to the plywood. he came back and replaced the shingled roof promptly and at a very fair price. Clean up was perfect, so that there was no trace of his having been there except for a new roof.
Description of Work: Repaired a leak in a previously resurfaced roof 2 years prior still under warrantee at no charge. Tore off and disposed of existing shingled roof system, installed new underlayment and 30yr shingles on entire roof surface.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Sonja L.
04/2012
5.0
roofing
  + -1 more
While I was deployed to Afghanistan my roof developed a few leaks. I contacted several roofing companies via their websites, Customer 1st Roofing responded immediately. They coordinated with my tenant to perform an inspection and gave me a thorough estimate for the repairs the same day. Due to my location all interaction was done via email, every email response to my questions was prompt and thorough. Knowing that I couldn't be there to see the work they provided detailed pictures and a daily summary of the work that was done. I am a VERY satisfied customer and would recommend Customer 1st Roofing to anyone.
Description of Work: They replaced the foam roof, installed a walk deck, repaired leaking stairs, and completed interior water damage repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,400
    • 1
    • 2(current)

Contact information

10520 E Contessa St, Mesa, AZ 85207

http://www.customer1stroofing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
7:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
272954
Trade License Locale
Arizona
Trade License Authority
Arizona: Contractors
Trade License Expiration
06/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Patios,
Roof Cleaning,
Deck Maintenance

FAQ

Customer 1st Roofing Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: 7:00 AM - 1:00 PM

Customer 1st Roofing Inc accepts the following forms of payment: Check,Financing Available,Venmo
Yes, Customer 1st Roofing Inc offers free project estimates.
No, Customer 1st Roofing Inc does not offer eco-friendly accreditations.
No, Customer 1st Roofing Inc does not offer a senior discount.
Yes, Customer 1st Roofing Inc offers emergency services.
Yes, Customer 1st Roofing Inc offers warranties.
Customer 1st Roofing Inc offers the following services: Our Customer 1st Roofing technicians are trained in the installation of several types of roof types including Shingle, Tile, Polyurethane Foam, and Elastomeric Coating. We also provide roof repairs and maintenance to help keep your existing roof in working condition. From roof replacements to repairs, we believe in providing you with not only great service, but also the tools needed to understand the process from start to finish.
We do not install or repair metal or shake roofing systems, rain gutters or siding.

Contact information

10520 E Contessa St, Mesa, AZ 85207

http://www.customer1stroofing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
7:00 AM - 1:00 PM