CHEM-DRY OF ARIZONA/CRYSTAL CHEM-DRY

very well

They were very nice, polite and professional. Their pricing was reasonable as well. My carpets changed its color after a while and that was when I stop using their service.

The man that came was very nice. When he went out to get his equipment it looked like something I could rent myself. I asked him how it was going to remove the dirt and he said that it would lift the dirt but does not exactly remove it. I want the dirt removed which is why I am hiring a carpet cleaner. I did not go with this company.

Josue was on time and was really friendly and polite. Having him in the house was comfortable. He did a great job, getting out some spots that the last carpet cleaner had told me wouldn't come out. He treated a very soiled high-traffic area and it looks like new. The carpet dried fast and looks terrific. I'm very satisfied and will use this company again---hopefully I'll be lucky and get the same individual.

The cleaner was on time, got right to work, spent extra time cleaning up a few trouble spots. We were pleased with the service.

Easy to schedule, arrived on time, crew was neat and professional. I would hire again.

THERE WAS SOME CONFUSION WITH THE TECHNICIAN WHO WAS NOT INFORMED THAT HE WAS SUPPOSED TO CALL ME BEFORE ARRIVING. I WAS NOT AT HOME, BUT COULD GET THERE QUICKLY ONCE I WAS CALLED. ONCE HE ARRIVED, AND I ARRIVED, HE WAS POLITE AND WORKED WELL. I THINK HE COULD HAVE MADE AN EFFORT OF AN ATTEMPT TO MOVE CORDS OFF THE FLOOR, BUT HE SIMPLY AVOIDED THOSE AREAS. OVERALL THE CARPETS LOOKED GREAT. I WILL PROBABLY USE THIS COMPANY AGAIN.

THE PERSON I REQUESTED WAS SCHEDULED TO COME TO MY HOUSE. HE DID A VERY THOROUGH JOB. WORKED QUICKLY AND SPOT TREATED PROBLEM AREAS.

SERVICE AND RESULTS WERE GOOD WITH A TECHNICIAN I HAVE USED NAMED JUAN PEREZ. HOWEVER, THEY ONCE SAID THEY WOULD SEND HIM, BUT SENT A REPLACEMENT. THE NEW TECH MADE ME VERY UNEASY AS HE APPEARED UNKEPT AND A LITTLE TOO FORWARD, BUT RESULTS WERE FINE.

PERSONNEL WERE COURTEOUS AND PROFESSIONAL. PERSONNEL SHOWED UP ON TIME AND CALLED BEFORE COMMING OUT. CARPETS WERE CLEANED PROPERLY

CARPET LOOKS GREAT. CARPET WAS MORE STIFF THAN IT WAS PREVIOUSLY ONCE IT DRIED, AND RAKE LINES WERE OBVIOUS. PURCHASED A CAN OF THEIR SPOT REMOVER FOR $12.00; THIS STUFF WORKS GREAT. I ALWAYS USE CHEMDRY FOR CARPET CLEANING AS THE CARPETS DON'T GET DIRTY AGAIN AS FAST. THERE ARE VARIOUS LOCATIONS(FRANCHISES?) AND THIS WAS NOT THE BEST ONE I HAVE USED, BUT THE CARPET LOOKS GREAT. THEY WERE PROMPT AND FAST, ALTHOUGH THEY DID NOT MOVE SOME MEDIUM-SIZED FURNITURE THEY COULD HAVE. PLASTIC WAS PLACED UNDER WOODEN LEGS TO PROTECT FROM DAMAGE. CARPET LOOKS GREAT.

THEY SHOWED UP ON TIME. THEY DID NOT ADD HIDDEN COSTS. THE CARPET WAS VERY CLEAN AFTER THEIR SERVICE.

THEY CLEAN WHEREVER IS NEEDED. THEY ARE VERY PROFESSIONAL AND ALWAYS DO SUCH A GOOD JOB. THEY ARE REASONABLY PRICED.

THEY DID A GREAT JOB. THEY PULLED UP STAINS THAT WERE LEFT BY THE PREVIOUS OWNERS. THE PRICE WAS VERY REASONABLE. THEY ARRIVED ON TIME AND FINISHED ON TIME.

THE CARPETS DIDN'T DRY AS FAST AS THEY STATED, HOWEVER, IT WAS AUGUST AND HUMID???? THE STAINS WE HAD DID NOT COME OUT: DOG URINE, COFFEE AND TEA. HOWEVER, THE REST OF THE CARPET AREAS LOOKED GOOD.

OUT OF FOUR TELEPHONE CALLS TO VARIOUS COMPANIES, THEY WERE THE ONLY ONE TO RETURN MY CALL. I AM SENT A REMINDER WHEN IT'S TIME FOR NEW SERVICE AND THEY MAKE IT VERY SIMPLE TO SCHEDULE AN APPOINTMENT.

THEY DID A REALLY GOOD JOB GETTING STAINS OUT.

WE HAVE USED THIS COMPANY FOR OVER 5 YEARS. THEY DO AN EXCELLENT JOB CLEANING CARPETS AND UPHOLSTERY AND REALLY WORK AT ANY STAINS UNTIL THEY ARE COMPLETELY REMOVED.

THEY SEEMED TO DO A VERY GOOD JOB. THE MAN WAS VERY NICE AND EFFICIENT.