I received most, but not all, of the equipment, and some, but not all, of their services. I am out approximately $3,500. I called the owners in Tucson and left them a message to call, but they did not call back. I tried calling them the next day, and their phone number was disconnected. I have lodged complaints with the BBB, the ROC and the state attorney general's office. I suspect I will have to try to sue them, if I can find them. The service prior to the company closing down was just fine, but I have to rate them Lousy in all areas due to the above.
Description of Work: I contracted with and paid BYOPool, Inc. over $13,000 for their services and equipment. Two weeks later they closed their doors.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$13,000
DAVID A.
09/2004
4.0
pool cleaners
+ -1 more
THE PRICE AT WHICH YOU CAN BUILD YOUR POOL IS VERY COMPETITIVE, SAVING THOUSANDS OF DOLLARS. THEY ARE VERY HELPFUL AND PROVIDE GOOD SERVICE.
Description of Work: COMPANY ASSISTS YOU AS YOU SUB-CONTRACT YOUR OWN POOL. THEY OFFER DESIGN SERVICES, PROVIDE ALL THE EQUIPMENT AND BID THE JOB OUT TO SUBS. YOU JUST MANAGE THE PROJECT.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$48,000
LIZ H.
08/2004
5.0
pool cleaners
+ -1 more
THIS IS A DO IT YOURSELF TYPE OF PROJECT. BYOP HAS A VERY COMPLETE PROCESS AND WE WERE ABLE TO MAKE ALL OF OUR DECISIONS BASED ON GOOD INFORMATION ABOUT SUB-CONTRACTORS AND PRODUCTS. THE DECKING SUB-CONTRACTOR WENT OUT OF BUSINESS, BUT I CAN'T BLAME BYOP ON THAT.
Description of Work: DESIGN AND CONSTRUCTION ON NEW IN-GROUND 15,000 GALLON POOL WITH PEBBLE TEC AND DECKING.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
BUILD YOUR OWN POOL is currently rated 4.2 overall out of 5.
No, BUILD YOUR OWN POOL does not offer free project estimates.
No, BUILD YOUR OWN POOL does not offer eco-friendly accreditations.
No, BUILD YOUR OWN POOL does not offer a senior discount.
No, BUILD YOUR OWN POOL does not offer emergency services.
No, BUILD YOUR OWN POOL does not offer warranties.