It looked good when they put it in. The carpet was just very poor. Always looked dirty and carried stains.
Description of Work: We bought carpet ten years ago from them. It was a stainmaster which we had problems with. Went into the store a few times to talk with them. Unless we kept all paperwork, they would never send stainmaster out to look at the carpet. I would not buy from them again.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$3,800
fred P.
05/2017
5.0
carpet installation, flooring contractor
+ 0 more
Smooth process- efficient installation
Description of Work: Pull carpet and replace with hybrid flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura K.
03/2017
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: ..................................................................................................
Rating Category
Rating out of 5
Yes, I recommend this pro
mitchell W.
05/2016
5.0
carpet installation
+ -1 more
Craig was extremely knowledgeable in answering our questions and helping us choose the best carpet for our needs. Installers did a great job laying the carpet. Many thanks to Craig and his team at Baker Brothers.
Description of Work: had carpet installed in three bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Arnie R.
01/2016
5.0
carpet installation
+ -1 more
unknown
Description of Work: The flooring people did a spotless job. There wasn't one error on the job. The only problems we had was the foreman had an attitude problem and the sales person was down right stupid. We would use them again next time we wouldn't use the same sales person or the foreman.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary S.
12/2015
5.0
carpet installation, carpet cleaners
+ 0 more
.
Description of Work: They cleaned our carpets and installed two rooms of carpeting. It’s a pleasant business to go to. They are always patient, helpful, have lots of good sales and provide samples to take home.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jean M.
08/2015
5.0
carpet installation, flooring contractor
+ 0 more
Our highly experienced sales associate Craig Davis guided us through the process with ease. I'd dreaded making the correct color and quality choices but Craig helped us a lot to solidify our choices during and after his visit to our home. The installers were friendly, professional and very accommodating during the install. They couldn't have been nicer! Your sales associate Craig Davis and your install team were awesome and experienced! We wouldn't hesitate to recommend Baker Brothers to others.
Description of Work: Our highly experienced sales associate Craig Davis guided us through the process with ease. I'd dreaded making the correct color and quality choices but Craig helped us a lot to solidify our choices during and after his visit to our home. The installers were friendly, professional and very accommodating during the install. They couldn't have been nicer! Your sales associate Craig Davis and your install team were awesome and experienced! We wouldn't hesitate to recommend Baker Brothers to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
maureen C.
12/2014
5.0
carpet installation
+ -1 more
unknown
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Sean E.
12/2013
5.0
carpet installation
+ -1 more
Everything went great. Lee-Ann was awesome. No BS about her. She didn't give me a big sales pitch etc. Very happy with the service and product.
Description of Work: Installed new carpeting in the bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Rick C.
10/2011
4.0
carpet installation
+ -1 more
Was not the color we had requested but that was the fault of our designer, not Baker Bros. Good quality work and product.
Description of Work: New carpeting and pad.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$7,500
Don P.
09/2010
5.0
carpet installation, flooring contractor
+ 0 more
We have had them replace sub-flooring and tile in a bedroom and carpeting in a bedroom. We spent approximately $500 on the last project with them. We have used them again and again and find them to be competitive as far as their pricing. The quality of their products has always been very good. We find them to be prompt, accurate and we like them.
Description of Work: We have used Baker Brothers periodically for a bunch of things, over a number of years going back to our pervious home. The last time we used them was a year ago and they replaced carpeting in a bedroom.
Description of Work: The quote was high and the salesman did not seem to want the business. Told us everything would be over our budget of $12,000.00
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
NANCY W.
11/2007
5.0
carpet installation, flooring contractor
+ 0 more
Ernie Pascale worked with me on this project and offered great advice. He helped me choose the tile and carpeting and kept an eye out for price. I live in Florida and was in town for one weekend to get this project scheduled. He came out to the house in 2 hours to do the measurements and get the job scheduled. The actual project took one week and the house looks great. The workers left the house (vacant) in good shape, except for the cleaning you would expect after a major flooring installation (dust, extra tiles in the house, etc.). The new flooring makes the house look like new. Baker Bros. also had a great selection of flooring to choose from, which helped me determine what styles and colors would look best in the house. Cost went up a bit because of an extra room that had to be carpeted.
Description of Work: Old carpeting (26 years old) removed from 2,000 square foot house and replaced with 18 x 18 tile in most of the house, carpeting in 3 bedrooms and a family room and indoor-outdoor carpeting in Arizona room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
ROSEMARY G.
07/2007
5.0
carpet installation, ceramic tile
+ 0 more
Really good and fast. I'm very happy. Still have a little carpet and tile left in case there is a problem.
Description of Work: Placed 2800 sq. ft. of carpet and tile.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Carpet Cleaning,
Hurricane Shutters,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
Baker Brothers is currently rated 4.7 overall out of 5.
Sunday: 12:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Baker Brothers accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Baker Brothers does not offer free project estimates.
No, Baker Brothers does not offer eco-friendly accreditations.
No, Baker Brothers does not offer a senior discount.
No, Baker Brothers does not offer emergency services.
No, Baker Brothers does not offer warranties.
Baker Brothers offers the following services: Area rugs, carpet, hardwood, laminate, tile, natural stone, vinyl.