AIR EXPRESS

Trent managed to fit us into a very tight schedule in order to accommodate our timing needs for a professional inspection and assessment of our HVAC system. He checked every aspect of our HVAC system, both inside the home and external. His extensive knowledge of the various manufacturers and systems was obvious and very much appreciated. We were very pleased with Trent, will certainly call him for any future HVAC work and highly recommend him to anyone looking for high quality, affordable HVAC services.

Our AC went on the Fritz on a Saturday. I called several contractors. Air express was the first to respond and came over on a Sunday afternoon to give me an estimate. He came in the back yard, looked at the size of the house and proclaimed I need to replace it with a 5 ton. I explained that the system we are replacing is a 3 1/2 ton and we have a 2nd 2.5 ton that is working fine. I asked him to explain why we needed a 5 ton, just said that the house size required it and the previous AC was undersized for the job. He wouldn't do a load calc and would not offer any other options. I thanked him for his time but declined to go any further with the estimation. The load calc done by another contractor showed a 3 ton was a recommended replacement. In fact, due to the incoming duct-size a 5 ton would have significant air-flow issues and would not operate correctly.

I'm certified in AC and this is the first guy I've ever had do work for me that was honest. It was very refreshing to have somebody who knew what they were doing. He also gave me pointers on how to save money. It was overall a great experience.