ACN Painting LLC

ACN Painting did a shoddy job and do not honor their warranty. I have a complaint open with ROC and BBB and they do not care to resolve. Ref: Kenny Trett; Jamison Davis; Rachael Davis

They over promise & under deliver. Work is shoddy & sloppy. Worse customer service I have experienced in a long time. Do not keep appointments or confirm so they show up when they want to with no notice. They leave a mess and are inconsiderate with personal property -a lot of damage to my items & plants. The jobs (painting, stucco, concrete, door install) are not expert quality as they claim. They lie when they say they fixed something when its obvious they didn't even touch it. Every visit they say they have ordered the window screen and it will arrive in a couple of days -I doubt the order has even been placed. Also tried to deny they broke the Ring doorbell but the video was there to prove it. They didn't cover the cracks so they are still there, doesn't appear that they used primer where needed or prepped enough or did the two coats because the paint is already peeling on both the wood & the stucco. There are areas where they completely missed and even though I have pointed them out and they say they will take care of they have not. I paid for the upgraded paint and I don't think it was used throughout as I saw cans of paint of the basic quality in my yard. Even though I provided details of my HOA requirements along with my paint choices they painted the trim & accents the wrong color. They were upset about their mistake and tried to place the blame on me. Also tried to convince me that the colors they chose were better. They said the job would take 4 days, we are now on Month 3. I made the mistake of paying them for the paint job not realizing they were going to give me the run around and ignore me. I have been trying to contact them repeatedly to finish the job and I haven't heard back in days. The last time they were here I thought they would complete the job but they did not. It seems like I have to tell them step by step and hold their hand for them to correct the job. After multiple visits they are still not done & when they come back they fix a couple of things then it's such a huge effort to get them to come back. I signed the contract on July 3rd and they are still not finished. They did not have the lowest estimate but I hired them because I wanted a quick & professional job but I definitely did not get that. Writing this review in hopes that they will make things right. I have been dealing mostly with Kenny, Tyler, Edwin & Francisco. Owner: Kenny Trett Updated address: 2141 S 160th Ln Goodyear, AZ 85338

The project turned out to be more then just painting so we are looking at more general contractors. The price was reasonable. They seemed very professional, reasonable, and I felt comfortable with them. They were knowledgable.

Alex and his two crew arrived as scheduled within a week after his proposal and finished all work in two days as promised and as proposed. There were no surprises and Alex kept me informed as work was done. And added bonus: Alex and his crew were polite and even friendly. I wish all service providers were this conscientious and honest.