With that, our business practices represent our family, and that’s why we operate with integrity and strong principles. We don’t want you to be a one time customer, we want to become the company you call whenever you have a problem. We believe that once you call us, you won’t call anyone else. Additional phone number - (623) 236-2660. Additional email - appliance.works@yahoo.com. Family owned & operated. Charges a fix rate.
Had to replace the motherboard in our Whirlpool dryer. This part had to be ordered. The job was done quickly, and no surprise charges. The technician was very nice, the !st visit to do the diag was done in about 15-20 minutes. He told us what the problem was, what the fix would be, what my options were and I decided fixing this dryer was a better option than replacing it for the same amount with an inferior dryer. The part arrived in 48 hours (like he said), and repair was done in about 30 minutes. This was the second time we've used them.
Description of Work: Had to replace the main circuit board in our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
william R.
08/2014
4.0
handyman service
 + -1 more
It was fine. I'd use them again.
Description of Work: I had an ice maker problem that doesn't work and they fixed it.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Geraldine C.
08/2014
5.0
small appliance repair
 + -1 more
Pulled some random screws out of our dishwasher. We bought a brand new dishwasher and it kept clogging. He cam and found screw that plugged it up. A few days later. We had same issue, he came and pulle anoutehr screw that clogged it. no charge.
Description of Work: Pulled some random screws out of our dishwasher. We bought a brand new dishwasher and it kept clogging. He cam and found screw that plugged it up. A few days later. We had same issue, he came and pulle anoutehr screw that clogged it. no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Sasa B.
06/2014
5.0
appliance repair
 + -1 more
They were just fine. He was a nice man. They're extremely reasonable. It went excellent. I like the promptness, efficiency and they're courteous.
Description of Work: I used the large appliance repair service of Appliance Works. The guy did repair something that was not working in our washer and dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James K.
05/2014
5.0
appliance repair
 + -1 more
The work was performed on a rental property, so they worked directly with the tenants. The tenants were very happy with the services provided.
Description of Work: Replaced heating element in oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Cary C.
03/2014
5.0
appliance repair
 + -1 more
Refrigerator stopped working Thursday evening. We have Home Warranty and called them that evening. They arrange another service company. Next morning no news from other company. Around noon we called home warranty company complaining we need service (no second refrig) and they arranged another service company; Appliance Works. Appliance Works was at our house in 15 minutes. Repair was done within 30 minutes. Repairman was Jim. Very professional and efficient in the repair. Payment of $55 arrange through Home Warranty was honored, transaction of payment and receipt all done on IPad type device Jim had with him. Unbelievable that within an hour of calling the home warranty company to complain about getting service from the 'other guy'' Appliance Works was contacted, came to the house (service call), repaired the refrigerator and took care of all paperwork. That's good service! For sure I would try them again when in need of an appliance repair.
Description of Work: Fix refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Linda B.
02/2014
5.0
small appliance repair
 + -1 more
My oven lock would not dis-engage after a self cleaning cycle so the oven door would not open. Repairman told me not to use the self cleaning cycle as it would probably lead to the computer board failure and would have to be replaced. He said that this was a fairly common problem in some self-cleaning ovens as they get so very hot during the self-clean cycle. He told me to make sure I ran the exhaust fan on high during the cycle if I chose to use it. I did appreciate his honesty and candidness. The board is a bit above my budget right now so I will choose to hand clean the oven.
Description of Work: Tried to duplicate what I was experiencing. Could not duplicate problem. Told me what not to do and gave me an estimate of what it would cost to repair. Very professional and punctual. Would use for repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Leslie M.
01/2014
5.0
appliance repair
 + -1 more
He was very professional and thorough. I would recommend this company and use them again myself.
Description of Work: The service tech was able to assist with our washing machine that had overflowed, as well as fix our stove door that had a loose spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vicki E.
12/2013
5.0
appliance repair
 + -1 more
My fridge went out overnight and they came out the next day. They didn't have the compressor they needed, but installed a more powerful one until they received the correct one. When that came in, they installed it and were in an out of my house in about an hour and a half. They were always on time, sometimes a little early, and honest with my options.
Description of Work: Replaced refrigerator compressor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Victoria N.
11/2013
5.0
appliance repair
 + -1 more
He advised us not to get it fixed as the repair for both would be the same as a new machine and waived the cost for the service call since he had not done anything. We have ordered a new machine through Home Depot and will be having Gary do the install for us due to his professionalism and honesty.
Description of Work: Contacted provider because my dishwasher was making some awful noises. It would complete the cycle but was making noises that it never had before. We suspected that the motor might be going out. Gary came to the house and was very punctual, right at the beginning of the 2 hour window we had discussed, diagnosed our problem. It was both the motor and the pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william R.
08/2013
5.0
appliance repair
 + -1 more
ice maker was leaking water. repair man found the problem and fixed problem within 35 minutes. Repairman found frozen inlet tube to ice maker. Pulled ice maker ran hot water on inlet, thawed out inlet and fix was done.
Description of Work: fixed ice maker leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Shantell G.
06/2013
5.0
small appliance repair
 + -1 more
The service was good. They did a good job. They responded well. They had a fair price. It was a husband and wife team. They took care of us.
Description of Work: They did a couple of appliance repairs on two of my rentals. More recently, they re did a microwave for me. It stopped working and they re did the main thing in my microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Tim M.
05/2013
4.0
home remodeling
 + -1 more
Their follow-up has been less than stellar. There are not very many people that I can hire in the area that I live. They also have a good financing plan. I might be going with them.
Description of Work: I am looking at remodeling my bathroom. Appliance Works gave me an estimate of what it would be.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
Robert F.
11/2012
5.0
appliance repair, small appliance repair
 + 0 more
see above.
Description of Work: Service man (he owns company) arrived 1st thing in the morning after I had left an emergency call at both of his phone numbers. Our freezer wasn't running when I called, but after I tinkered with it a bit it was running again when he came to see. I reviewed what I had done with the freezer and he concluded that it was probably fixed, just observe it for a few days and see if kept running (which it has). I asked him how much he wanted for the service call and he refused any payment. This was the third time we had used Appliance Works. He fixed our clothes dryer soon after we moved to this address. Again in July of this year we returned after being gone almost three weeks and found our freezer wasn't running and all the contents were spoiled. The problem was entirely unrelated to the recent problem with the same freezer. We were concerned the compressor was bad, but he found a relay was the cause and got the freezer going again. We like the company a lot. They act concerned about your problem, respond quickly and do a very professional job. Their rates are quite reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen J.
09/2012
5.0
appliance repair
 + -1 more
Good
Description of Work: Fixed Samsung refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon S.
01/2012
5.0
handyman service, appliance repair, small appliance repair
 + 1 more
This man is really good. You don't have to wait long to get over and get the work done. He is very punctual. He is a very sweet guy. He runs his own business. I really like his accent; it's so cute. He is a South African. I never had to put money ahead of time. He came here twice. That wasn't a problem. He took out the old part. He went and got the new part and put it in. There was no charge for him coming and going. He knows what he is doing. He got the ice maker fixed. He put the new part in which he thought was the problem, but that was not the one. So he went and got the right part and fixed it. I'm calling him today for something. I would use him in the future.
Description of Work: I used Appliance Works about two and half months ago. He does all appliance repairs, washer dryer, fridges, etc. He fixed the icemaker which constantly gives me a problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Alessandra G.
10/2009
5.0
small appliance repair
 + -1 more
One of my friends worked to install it it but he was not able to complete the job. I called around 11.00am to see if I could get somebody the same day; I was without dishwasher for 2 days with husband 2 kids and my sink was overflowing. The called me 15minutes later to let me know they would be here between 1.00 and 3.00. At 12.20 they called me again to ask me if they could come earlier. Gary, did and excellent job, quickly and very nicely.
Description of Work: I needed a new dishwasher to be installed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Handyman Services,
Kitchen and Bath Remodeling
FAQ
Appliance Works is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 6:00 PM
Appliance Works accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Appliance Works does not offer free project estimates.
No, Appliance Works does not offer eco-friendly accreditations.
No, Appliance Works does not offer a senior discount.
No, Appliance Works does not offer emergency services.
Yes, Appliance Works offers warranties.
Appliance Works offers the following services: Appliance repair large & small.